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Rated 4.3 out of 5 by 173 reviewers.
Rated 4.0 out of 5.0 by Comfortable room and fair service Nice hotel, but street entry is a bit treacherous upon pulling out onto main road. Hotel had a nice restaurant and lounge but food was just average. Prices were OK for food. Building was very nice. The internet speed is slow and is intermittently dependable. Don't expect great customer service, but it will do. I like the location as far as being close to a lot of restaurants but there are a lot of other hotels close by that may be better. Price of room is OK. September 29, 2014
Rated 4.0 out of 5.0 by Staff were great, but... Staff were great! Friendly and very helpful but the beds were not as comfortable as I was expecting. The TVs were a little small and like some newer hotels there was not as many accessible jacks for phone or laptop charging in room. September 29, 2014
Rated 5.0 out of 5.0 by Great Location Great Location for Business. Clean property. Restaurant and Bar first class.Will be back September 26, 2014
Rated 4.0 out of 5.0 by Great place to stay! Very friendly staff and comfortable rooms. Breakfast was great. I have stayed at other hotels in the area but this is the best by far! September 22, 2014
Rated 5.0 out of 5.0 by New, very nice and clean Could not be better, they do have adjoining rooms, I did not see that on the request, but it is available. September 17, 2014
Rated 2.0 out of 5.0 by Great hotel poor staff The hotel was nice. Room was large, nicely updated and comfortable. Staff however was not!! September 12, 2014
Rated 4.0 out of 5.0 by Good Night Sleep We received a good welcome from staff. Cleaning staff was pleasant, and restaurant was not bad, The only complaint we have was that the bathroom did not have an exhaust fan in it. September 10, 2014
Rated 5.0 out of 5.0 by good val;ue Nice room. Clean. Comfortable. Good night's sleep. September 4, 2014
Rated 4.0 out of 5.0 by Nice clean rooms and staff was courteous Rooms were very spacious and clean. Beds were good with plenty of pillows. Staff very eager to please your needs September 4, 2014
Rated 5.0 out of 5.0 by Great service and great atmosphere The staff was nice and friendly from the moment we walked in. The service that was provided added to the ambiance of a relaxing weekend and romantic getaway. September 4, 2014
Rated 3.0 out of 5.0 by Bed was very comfortable and the staff extremely friendly The only problem I had was with my room not being cleaned and the TV being on when I returned to my rom in the evening. I had a glass of wine the night before and when I returned to my room the TV was blaring and the wine glass was right where it was when I left the room. I like to know that my room is clean and not just the bed made. I want to know that someone has been in to dean but I don't want to think that someone is in the room. September 2, 2014
Rated 5.0 out of 5.0 by Anniversary This was just a one night stay to get away from home on our 29th anniversary. We were please to get a 7th floor room and surprised by the complimentary bottle of wine. Staff were excellent and the room was great. We had a wonderful anniversary. August 30, 2014
Rated 5.0 out of 5.0 by IHG Chattanooga Gem I have stayed at this hotel a couple of times now and they never disappoint!! Staff is friendly and helpful, food is good enough you don't need to get out if you don't want to and the bar is comfortable and friendly for happy hour. Anything you need for restaurants, shopping and even Starbucks are close by and for folks calling on VW, it is very convenient. Comfortable rooms and quiet location. Highly recommend it!! August 27, 2014
Rated 5.0 out of 5.0 by Awesome This Hotel was very clean and the staff was friendly and helpful. The bar staff was polite and the pool was well kept. The pillows and mattress were a bit soft for me but other than that awesome experience highly recommended. August 26, 2014
Rated 4.0 out of 5.0 by comfortable place to stay maintenance lacking in reatrooms, shower bar missing.Also slip bar missing in shower. August 26, 2014
Rated 5.0 out of 5.0 by Great place This is a very nice place to stay. The location is a little hard to get to.. But the staff was extremely friendly, helpful, and had a great attitude. We commented how much we appreciated being treated so special while we were there. August 20, 2014
Rated 5.0 out of 5.0 by COMFORTABLE AND GREAT SERVICE WE ENJOYED OUR STAY VERY MUCH AND WOULD DEFINITELY STAY HERE AGAIN WHEN VISITING CHATTANOOGA!!! August 20, 2014
Rated 5.0 out of 5.0 by Chattanooga Visit Hotel was great...very clean, friendly staff, comfortable room. Breakfast buffet was not very good and could use some improvement. Other than that everything was terrific. August 19, 2014
Rated 4.0 out of 5.0 by Peaceful stay Well kept rooms and common areas; quiet setting and close to interstate and local restaurants August 19, 2014
Rated 1.0 out of 5.0 by Would not recommend this location. Staff was unpleasant, unfriendly, and not helpful. Staff hung out at the check in desk like it was a night club. If you approached the desk they all stared at you like an intruder. I would not recommend this hotle to anyone visiting the Chattanooga area. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable/Clean Everything was great except for the breakfast. Pancakes must have been microwaved because they were tough, difficult to cut. Fresh fruit was too green (tasteless), surprising for Tennessee--expected better for the South. I have to say that the waitress did not charge us for the pancakes because we told her they were not edible. Otherwise, everything was great--staff, accommodations, dinner. Would stay here again. August 8, 2014
Rated 5.0 out of 5.0 by Great Hotel courteous professional staff. Room was very clean and up to date. food at restaurant wase xcellent. August 1, 2014
Rated 5.0 out of 5.0 by Love the location We've stayed at this hotel twice and love the location and guest room with 2 bedrooms. I wish ALL Holiday Inns had that layout. Hotel is always clean and staff is always friendly. July 28, 2014
Rated 5.0 out of 5.0 by Happy stay My hotel stay was like being at home but more! the hotel was new and the people that work there was very helpful and pleasing. July 27, 2014
Rated 1.0 out of 5.0 by Very Disappointed I would not reccommend this hotel to anyone who I know! Elevators hardly worked so we found ourselves hiking up 6 flights of steps. Inside there workout area there are 4 machines and might I add only 2 of them work!. I could never get a wahcloth for alomst my 5 day visit. Pluse I came witha group of 12 people and might i add we sat in the lobby for a hour to checkin after everyone else. Washing machines did not work they told us to go to the laundry mat. Customer service here was great! Big thanks to Chris!!! Way 2 much money spent for such a disappointing stay! July 25, 2014
Rated 4.0 out of 5.0 by Nice Stay We had a nice one day stay. The only thing that was an issue for me is that we were put in the very last room on the floor and it was next to the housekeeping closest. They went in pretty early and it sounded like a herd of cattle as they rolled their carts in and out... July 23, 2014
Rated 5.0 out of 5.0 by Great place to stay Comfortable bed, great shower and good service. Will stay her again July 21, 2014
Rated 5.0 out of 5.0 by Highly recommend Very pleasant atmosphere and great location. Will definitely stay again when in area. July 19, 2014
Rated 4.0 out of 5.0 by decent property Decent property. Clean. Convenient to interstate. Limited restaurant options besides fast food in immediate area July 17, 2014
Rated 5.0 out of 5.0 by Overall nice! Overall this was a very nice hotel. The only problem we had: we only had 1 washcloth in a 4 person room. We called down for more and we had plans to be somewhere within and hour or so. Our washcloths were not brought up to our room until after we had left for our reservations. (About an hour after we had asked for them.) Other than that our stay was good! July 8, 2014
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