Rated 4.5 out of 5 by 95
Rated 3.0 out of 5.0 by Wealthy4u check out
the over all stay is good. however, i have experience billing discrepencies on two seperte occasions. i am very aprehensive to stay her again because of this.
Checking in has been good and most of the time the resteraunt is good. Most of the staff seem helpful and friendly.
This last stay, the room had a dirty qtip on the floor and hair in the tub. when asking the front desk a question on Tuesday morning the lady seemed "bothered" to interupt her phone call that was clearly not business. in fact, she never put the phone down and my question was related to the billing so it should have taken some tact.
December 8, 2013
Rated 5.0 out of 5.0 by jupitersusie We enjoyed the hotel and the staff was GREAT!
This is a very nice hotel. It is fairly new hotel, but what makes it so special is the friendliness and helpfulness of the staff. Upon check in Chris provided us with lots of local information and dinner recommendations when we decided to venture out of the hotel for dinner. Josh the bar tender was friendly and helpful and in the morning when I did not see tea offered at the coffee area, Nate went and got me a cup when he realized I did not want coffee. Recently we have enjoyed Holiday Inns more than any other chain due to the value, comfort of the rooms, sleep quality and over all value.
The only short coming on this hotel was not having a TV in the fitness room. This was not a huge issue, since the staff was so helpful on everything else.
Also more signage to the hotel would be helpful, since it was difficult to find.
November 11, 2013
Rated 5.0 out of 5.0 by JimmyK123 Very comfortable full service hotel with food and beverage services
Night manager Chris truly made our lodging experience first rate. Great customer service.
November 10, 2013