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Rated 4.3 out of 5 by 343 reviewers.
Rated 5.0 out of 5.0 by Good place to stay for an early flight out of Buffalo All good except no desks in room, had to set up shop at a table and chair made for having coffee. Desk and and office area in room would ice the cake. August 19, 2014
Rated 4.0 out of 5.0 by Good Experience Overall, a great stay at the HI Buffalo Airport. Just don't buy any bottled beer, they are expired - by many many months. The drafts, however, are cold and delicious. August 18, 2014
Rated 3.0 out of 5.0 by Can't sleep with air plane noise, too loud The room I have was right across from a runway, and I have to say I didn't sleep too much with the noise of them taking off and landing. Rooms are a little outdated.... August 17, 2014
Rated 5.0 out of 5.0 by Great place, staff and love the bar, Max's The van drivers to the front desk are great and recognize me now. They have a great bar and a great bartender, Margo, at Max's! A must stay place! August 17, 2014
Rated 5.0 out of 5.0 by FCC, Trainer on the road It is so simple----------------- Stay where you're comfortable.......... For me, the HI Buffalo INT- Airport it's the STAFF!!!! OH yea.......... and Max's can't be beat! Always feels like home.......... great people!! August 17, 2014
Rated 4.0 out of 5.0 by Buffalo Holiday Inn Convenient to the airport. Good restaurant and staff. August 16, 2014
Rated 5.0 out of 5.0 by great place I enjoyed my visit the only drawback is that there is not an elevator August 14, 2014
Rated 4.0 out of 5.0 by Outdoor pool was nice during summer visit Rooms were nice although no refrigerators or microwave. The outdoor pool was nice and warm. Comfortable to sit beside with friends on a summer day. August 13, 2014
Rated 4.0 out of 5.0 by AirPlanes are Loud I have to say the food at Max's is great. The rooms are a little outdated, and I kept getting woken up by airplane taking off throughtout the night. If you stay, try to get a room on the other side of the hotel, not facing the airport. August 13, 2014
Rated 4.0 out of 5.0 by very comfortable Very comfortable stay.. just 40 min from Niagara falls. August 13, 2014
Rated 4.0 out of 5.0 by great location comfortable, & clean dennys for breakfast very close to Buffalo International very close to highways for mall shopping August 13, 2014
Rated 5.0 out of 5.0 by Buffalo Airport Holiday Inn - one overnight Hotel is overall fine - close to airport for travel. Everything was very good unless you had difficulty in walking. No elevators so if was necessary for one with difficulty in walking to have a room on the first floor. August 13, 2014
Rated 5.0 out of 5.0 by Nice stay Very convenient to the airport. Nice room, comfortable bed. Nice pool area. Staff very helpful. Our flight got delayed and they allowed us to have a late checkout. August 12, 2014
Rated 4.0 out of 5.0 by Good location Nice rooms, bar, and restaurant area are very clean. staff are always willing to help. Buildings and grounds are always in very good shape. .Safe parking and common outside area. August 12, 2014
Rated 4.0 out of 5.0 by Always dependable Have been staying here for years. Never a problem. August 11, 2014
Rated 1.0 out of 5.0 by Located in a seedy tourist area and bad service Stay away from this place. Bad news all around. Horrible staff, seedy location, dirty pool area and gym. There are other hotels in the area that are far superior. Disappointed with this hotel carrying the IHG Brand. August 10, 2014
Rated 4.0 out of 5.0 by A couple glitches, otherwise fine Comfortable reasonably quiet room. Average price for what you get. Two minor glitches: 1) desk lamp / outlet bar dodgey, outlets didn't work, lamp flickered off with any desk bump, 2) toiletry amenities not properly stocked. Neither a big enough deal to call in the marines (though the lamp needs to be fixed). One chain-wide complaint: the links to do these reviews never work in my email. Usually I just give up and ignore them, but hey, I was offered bonus points this time, so I wanted to do it. Had to play some technie-nerd tricks to pull the link out of the email source and manually paste into the browser. This has been going on a long time across multiple computers, so I really don't think it's me. You ought to try to fix that... August 10, 2014
Rated 4.0 out of 5.0 by Overall good stay Older Holiday Inn, however, it appears to be well maintained and nicely updated. Staff was friendly and helpful. Room was clean and bed was comfy. The only thing that was a little awkward was the happy hour held in a side hallway. It was cramped quarters. All that being said, it was a nice, convenient spot for the evening. August 9, 2014
Rated 5.0 out of 5.0 by outstanding service Very clean and comfortable hotel. I was there for an overnight business meeting and the staff was very helpful in providing extra equipment that was needed. Mike the banquet manager and Debra, front desk, could not have been more friendly and willing to help in anyway they could. August 9, 2014
Rated 3.0 out of 5.0 by Older property but comfortable I used this Holiday Inn as my base to explore Niagara Falls about 30 minutes away. Close to the Buffalo Airport, convenience store, and a co-located restaurant. It is an older property, but my room was decently sized. No microwave oven or refrigerator, but I knew that going in so I made allowances. Elevator is located in the front side, which didn't help me schlepping my bags to my room in the rear of the hotel. They were helpful in combining my two one-day reservations, so I didn't have to do something silly like check out and check back in. It really maximized my time at Niagara Falls, which was really appreciated. Downtown Buffalo was about a 20 minute drive, and I used it to check out the Anchor Bar one night. The shower was funky. It was a walk in with one glass partition and a shower curtain, like the glass door was removed and the shower rod & curtain was added. I'm a small guy, but the shower was a uncomfortably small place. I kept touching the shower curtain while showering. Overall this was a good weekend stay and a good alternative to other hotels located in the Niagara Falls area with their corresponding resort-oriented prices. Someplace to consider if I ever make it back to Buffalo or Niagara Falls. August 8, 2014
Rated 4.0 out of 5.0 by Ok place but needs a face lift I was visiting on a work trip. The staff was friendly which was great after a long 10 hour trip to get to NY. The room was average, the bed was average. The lobby was nice, looks like it has had a remodel. It was great to have a place to eat attached to the hotel. The room was clean. BUT: The hotel looks old and outdated, the wallpaper, carpet all look old. I found several places in the carpet where it has bunched up and if you are not looking you will trip over it. Give up a few rooms and add an elevator. Helpful for people with lots of suit cases. Add some more house keeping staff. I say this because most of the hotels I visit are done with house keeping items by 4pm, not working on them at 8pm. Would I stay here again... Yes. August 7, 2014
Rated 5.0 out of 5.0 Comfortable bed, friendly service My family and I were glad we chose the Holiday Inn for its great location close to the airport, friendly staff, very comfortable bed and great food. The coupons toward breakfast were appreciated. When we booked we said we'd require a pack and play or crib but none was in the room upon arrival. We called and a crib was soon delivered. Thank you very much. August 6, 2014
Rated 4.0 out of 5.0 by great food at max room is a liitle out dated.. could hear the airplanes.. Asian folks kept me up while making too much noise in the hallway. August 6, 2014
Rated 5.0 out of 5.0 by Great Weekend Getaway This property has been around for awhile but it is always a good friend to visit time after time when getting away from Toronto! The restaurant always pleases for breakfast, dinner and drinks. August 6, 2014
Rated 4.0 out of 5.0 by decent rooms everything was good. the room was big enough, they have a pool and jacuzzi too. the restaurant was average... needs to stay open a little later being that it is an airport hotel. also, the showers, while they have been updated , are too cramped. need to be about a foot wider if they are going to use the curtain and the partial glass wall. once you turn the shower on and hop in, you have to fight that curtain the entire time. it is constantly moving and sticking to part of you... very annoying. i would suggest losing the curtain and adding more glass.. or shape the rod to fit around the shower instead of inside it. August 5, 2014
Rated 3.0 out of 5.0 by Best location wrt airport The hotel is located conveniently next to the Buffalo International Airport. August 5, 2014
Rated 5.0 out of 5.0 by Comfortable room Room was well maintained, TV and Cable service worked flawlessly, electrical outlets were easy to find and utilize for computer and phones, Internet link a little slow but workable. August 4, 2014
Rated 5.0 out of 5.0 by You'll want to come back !! This is my fifth visit to this Holiday Inn. I find the proximity to the airport a plus. The staff has always been excellant and the value is great! Max's has been special good food and grat people. Thanks again for a wounderful stay August 4, 2014
Rated 4.0 out of 5.0 by A quiets night rest at a convienent location Truly surprise how quiet the rooms were and nicely appointed. Modern, clean and friendly. Everything you look for when choosing a location. Having been here on business the property is adjacent to Max's for the dining needs, a gas station and convenience store for all else and literally two minutes to airport. Will definitely be back next time in Buffalo. August 3, 2014
Rated 3.0 out of 5.0 by No blackout curtains on window The room was ok, clean but there were no blackout or even room darkening curtains on the window. There were decorative drapes on the sides but they did not pull together, so the middle 1/3 of the window was only covered by sheers. Slightly thicker than a normal sheer, but a light white material that let plenty of light through. I've never experienced anything like this before. I spent a good deal of time making sure I wasn't missing something and there was no way to fully cover that window. Luckily with the help of the chair and a couple binder clips I was able to block a good portion of it. It was too late in the evening to request another room. August 2, 2014
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