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Rated 4.2 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Snowed in on route Used some points to grab this hotel. Wasn't cheap for points, but the place was nice. Bar and food connected to the place and there's an old arcade (one of the buttons wasn't working on the game I played). Overall, good stay over. April 2, 2014
Rated 5.0 out of 5.0 by A Regular Customer on Business Great Check in experience. Being a Gold Member, they have me ready to go when I arrive with no waiting. they always remember my room preference also. The Attached restaurant is always good food and company. April 1, 2014
Rated 5.0 out of 5.0 by Construction not noticable With all of the updates and construction going on during the day, I was barely aware of it going on around me. I was working third shift and sleeping during the day. I was pleasantly happy with my experience. March 31, 2014
Rated 5.0 out of 5.0 by Great place to Stay, from Breakfast in the Morning to Dinner when I get back You start the day off with a Friendly staff, A morning paper and a breakfast to start your day. When I return there is a Gym to work out, and a great restaurant to have dinner. Tom March 31, 2014
Rated 5.0 out of 5.0 by park and fly Excellent park and fly hotel. Very quite rooms, excellent restaurant I have never had a bad meal there stayed over 30 times. Best bartender ever, Margo. Shuttle service is excellent, 5 minute ride to the airport. I already have two more trips reserved. March 27, 2014
Rated 4.0 out of 5.0 by enjoyed my stay stayed here 2 nights to visit friends in the area, hotel staff was friendly and able to help out with any needs. over all i enjoyed my stay, would go back again if in the area. did not recieve a welcome bag for being a priority member however. maybe its a new thing im not aware of since the last 2 hotels i stayed at did not do this. March 26, 2014
Rated 5.0 out of 5.0 by six years running............ It's all good. Stay here and relax with one of the best hotel/restaurant staffs- period..........great food too! March 25, 2014
Rated 3.0 out of 5.0 by Nice and cozy but little aged The hotel feels warm am cozy . The staff is awesome but the facility is getting close to need an extensive renovation. I would stay here again because of the staff but at same rate I would stay at the newer sister hotel down the road. March 24, 2014
Rated 5.0 out of 5.0 by Great stay! Great hotel value by the airport. Nice room and a great bar / restaurant to relax while on the road. March 23, 2014
Rated 5.0 out of 5.0 by Great service I come through regularly and I always make it a point to stay here. Great service and great food. March 22, 2014
Rated 5.0 out of 5.0 by Always welcome- great staff! When in Buffalo area- I always stay here. Max's as well as hotel staff are great- no need to leave hotel after a hard day! March 18, 2014
Rated 4.0 out of 5.0 by very nice property I was there on business and got caught in the blizzard. The front desk staff were excellent and the service and food quality in the bar and restaurant were great. Very nice stay. March 17, 2014
Rated 1.0 out of 5.0 by Not a good experience. This hotel is close to the airport, that is a plus. This property has two levels and there is no elevator to access the second floor. Customers have to toggle with luggage up and down a narrow staircase to access rooms on the second floor. It would be nice to have a microwave in every room or at least on each floor, close to the ice and vending machine. Complimentary water would be good. A shower cap should be provided in each room. March 13, 2014
Rated 4.0 out of 5.0 by nice place I always stay at this property, Restaurant is best part of this property, very good food at a very fair price. Hotel is ok. March 10, 2014
Rated 2.0 out of 5.0 by Freezing cold room Stayed on the first floor February 25, 2014. Could not get the room warm, especially from the waist down, due to the slab floor and full floor to ceiling window. Old hotel not designed below freezing temperatures. Had to wear shoes and socks including while in bathroom. To stay warm while in bed had to pull the coverings off the other bed to be comfortable enough to sleep. The heat did work but not enough to overcome the cold coming from the floor. I would recommend anyone staying when the temperature is below freezing outside to ask for a second floor room or try a different hotel. March 2, 2014
Rated 5.0 out of 5.0 by Comfortable stay Always have a great experience at this hotel. Would highly recommend. March 2, 2014
Rated 5.0 out of 5.0 by Great hotel for business/pleasure We particularly enjoyed the manager (Rick's) complimentary cocktails/snacks on the Tuesday evening. Quite enjoyable. The front desk and long term parking availability was also top notch. Would recommend this hotel to anyone. Clean, affordable and close to the airport with free shuttle. February 27, 2014
Rated 4.0 out of 5.0 by Manager's reception Always a great time! Perfect end to the day! Staff is always very attentive! February 24, 2014
Rated 4.0 out of 5.0 by One night Staqy Due to cancellation of my flight, I booked a room at the hotel by the airport. Overall a very good experience, the room is clean, the location is very convenient. February 22, 2014
Rated 5.0 out of 5.0 by Great place to stay! Always find the staff to be very helpful and service is great! I make it my home when passing through. A great value! February 17, 2014
Rated 4.0 out of 5.0 by Feels like home Very convenient to airport. Rooms need updating but they are clean and bed very comfy. Restaurant is awesome. friendly bartender makes you feel very welcomed. Food is very very good. February 16, 2014
Rated 4.0 out of 5.0 by comfortable stay Very friendly. Very clean. Superb restaurant. I would recommend anytime. February 15, 2014
Rated 3.0 out of 5.0 by So so... I don't wish to be critical but the ceiling in the bathroom was peeling from moisture and the window had been left open a crack by someone so the room was absolutely freezing. It took a very long time to warm up. Yes, I could have complained but was too tired to bother. I am unsure if I will stay at this location again. On the positive side the staff were pleasant. February 14, 2014
Rated 5.0 out of 5.0 by GREAT Service I know that I will be attended to and cared for when I stay at this Holiday Inn. February 11, 2014
Rated 5.0 out of 5.0 by Father of the Bride Out of towers stayed here for our recent wedding. Enjoyed by all................first timers are made to feel at home, Staff of hotel and Max's top shelf!! February 11, 2014
Rated 4.0 out of 5.0 by Great stay Loved the drink ticket and food next door. No complaints about the room. No hassle access to the airport February 4, 2014
Rated 5.0 out of 5.0 by I'm BACKKKK After months- I returned to HI Airport.........still the same- All Good. The staff made me feel like I was coming home! Hotel Management, the Front Desk personnel as well as those at Max's Grill- Great! February 4, 2014
Rated 4.0 out of 5.0 by Location with all you need Close to the airport, comfortable rooms, excellent service. February 1, 2014
Rated 5.0 out of 5.0 by Very good relaxing stay with quality service Had a great stay, and enjoyed the staff's service. February 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed, stayed here for weekend for university, was comfortable clean, fast check in, and great service. Will book again. January 31, 2014
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