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Rated 4.2 out of 5 by 340 reviewers.
Rated 5.0 out of 5.0 by great service, clean and comfortable. Richard and his staff do a great job of making your stay as pleasurable as possible. December 15, 2013
Rated 5.0 out of 5.0 by Great place, the people make the difference I have stayed at many hotels across New York, and for that matter the US. I would say that I do not know the difference between one or the other except here. The staff here seem to love their job as all of them are friendly and helpful. I will go out of my way to stay another night here. December 15, 2013
Rated 4.0 out of 5.0 by Pretty Good Property Close to the Airport This property isn't too bad. It's close to the airport, has a restaurant attached for convenient meals if you're staying the night without a rental car, and there's a gas station at the end of the parking lot if you need snack stuff or whatnot. This hotel is currently undergoing staggered renovations, which is a good thing as it appears to be a somewhat old property and it's just the time for it to be done. The lobby is clean and comfortable and the staff is extremely friendly. I hope that the renovations will bring some fresh paint and new light fixtures to the common areas. The jacuzzi could also use a little face-lift as the water wasn't that warm (I think the bathtub might be hotter), but like I said earlier, it's just about that time where things need to be updated like any other hotel property. This was a very convenient property for my overnight stay in Buffalo and would certainly use it again if I returned to the area. December 11, 2013
Rated 4.0 out of 5.0 by work stay Very convenient to airport with shuttle service. Tuesday night is manager cocktail reception... awesome. My only downfall is free breakfast is at 7am and have to leave the hotel before ...bummer December 10, 2013
Rated 5.0 out of 5.0 by Great service It was a short overnight stay before my next flight. I am always looking for a good rest in between flight and I certainly had a good one here. November 27, 2013
Rated 5.0 out of 5.0 by Recommended I have stayed at this location several times. It offers a full service restaurant which is very convenient after traveling all day. This hotel offers one of the best fitness rooms that I have used. We also cannot forget about the arcade room. I look forward to future stays at this hotel when I visit the Buffalo area. November 22, 2013
Rated 5.0 out of 5.0 by Good stay. I travel to NY often, and am always looking for a good place to stay. This one fit the bill. November 21, 2013
Rated 5.0 out of 5.0 by ALways a great stay I travel to Buffalo often for work and I always stay at this location. The people are always friendly, the hotel is always clean and comfortable. Having a restaurant attached makes it convenient when I don't feel like going out to get something. I would recommend this location to anyone who is coming to the area November 21, 2013
Rated 4.0 out of 5.0 by Comfortable Bed and Great Location Excellent Stay! Will be using this location again. November 21, 2013
Rated 4.0 out of 5.0 by Clean and comfortable I have been looking for a place to stay in Buffalo for a while. I have tried a variety of hotels and have kept looking. This hotel was comfortable. The people were very friendly. For an airport hotel, it was very quiet (only 1 plane heard). I would consider returning on my next trip November 20, 2013
Rated 5.0 out of 5.0 by Excellent Value Close to Airport Though close to the Buffalo Airport the HI provides quiet and comfort at a very reasonable cost. November 18, 2013
Rated 4.0 out of 5.0 by Clean, comfortable, and convenient Good location. Comfortable room. Friendly staff. Couldn't ask for anything better!! Will see y'all again. November 18, 2013
Rated 5.0 out of 5.0 by Will return! Nothing bad to say about this location. Great place to stay overall and will return soon. November 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Stayed at hotel before and would return. Would recommend. November 17, 2013
Rated 4.0 out of 5.0 by Great stay I had a meeting at your facility last weekend, the reason for my stay. I have stayed there several times before and as always not disappointed. The rooms were clean and staff was very friendly. November 13, 2013
Rated 5.0 out of 5.0 by Nice property. Wonderful staff Nice facility. Wished that Corporate Lodging stays qualified for priority points. October 31, 2013
Rated 5.0 out of 5.0 by Back to Back Trips - Consistent All Around I recently had back to back stays and the one great thing was the experience was as good the second time as it was the first which means it is consistent. I also had guests I recommended stay at the hotel and they were pleased too! Food at Max's was great... October 27, 2013
Rated 4.0 out of 5.0 by Plenty of room to park my Truck and Gooseneck Trailer! Great Service! Plenty of room to park my Pickup Truck and Gooseneck Trailer- would definitely recommend and stay with again! October 25, 2013
Rated 5.0 out of 5.0 by great place Couldn't find anything wrong their central located and the staff was great can't say much more no complaint. Great place will go back on our next trip to buffalo ny to visit family. October 23, 2013
Rated 5.0 out of 5.0 by Recent Stay Comfortable room, great polite service at the front desk. The Restaurant and Bar are friendly and the food is good and reasonably priced. Overall a good experience. October 21, 2013
Rated 5.0 out of 5.0 by Great Stay park and fly This is a great location for travellers out of the Buffalo airport who want convenience and value........and there's a pretty good restaurant on the property. October 21, 2013
Rated 3.0 out of 5.0 by i had a good time the only thing is that i wanted to go to the casino in buffalo but people were allowed to smoke inside and no one told us that. also they do not have good food in the casino which we went there to have dinner and that was a disaster. buffalo is not a safe city which i didn't know and my husband saw a bum get his shoes stollen by another bum lol. overall it was good just no one told us what to expect when going to the casino. also my shower was clogged and we just got there and i wanted a shower but couldn't bc of the bathtub October 20, 2013
Rated 4.0 out of 5.0 by Great proximity to the airport Title says it all. Clean, comfortable, great location. October 14, 2013
Rated 4.0 out of 5.0 by Great Comfort Clean, pretty rooms. Great bathroom, especially the shower. October 11, 2013
Rated 4.0 out of 5.0 by Overall Consistently Good The staff at Max's is always friendly and attentive - I have known many of them for years and they make me feel at "home". The new bathrooms are very welcome and the continuous improvement to the rooms and common areas is a good thing as there is lots of competition in the airport area. The shuttle was prompt, new and clean and the driver was very friendly and helpful. October 7, 2013
Rated 5.0 out of 5.0 by Great Service The staff is extremely friendly and really make you feel like your amongst friends versus and out of town guest. October 7, 2013
Rated 5.0 out of 5.0 by Everything you expect from Holiday Inn The staff was friendly and helpful. The room was clean and quiet. I don't need anything fancy, this works for me. Thanks! October 6, 2013
Rated 3.0 out of 5.0 by Poor attention to detail The toilet was loosely installed and rattled against the wall; The shower head was aimed at the opposite wall and too high for Mrs. Wittrup to reach to adjust it. The table was too high for the chairs and difficult to work at. October 6, 2013
Rated 4.0 out of 5.0 by Excellent service and fantastic food The hotel, especially the suite we had, was very dated but had that '70's feel about it and was clean except for the window which looked like it hadn't seen Windex since the '70's. The front desk staff were outstanding with their efficient service and friendly attitudes, a big plus in customer service/satisfaction and well done to them. The attached restaurant is a bargain! The staff were amazing, polite, friendly, and attentive without the trips back to the table every 5 minutes asking if everything was ok. That really annoys me when I am interrupted during a nice meal and conversation. They however did not do that but if we did need something, a glance in their direction brought someone promptly. The menu has a wide variety of sumptuous dishes and the portions are more than adequate although anyone dining there should be warned.... the food is so good you will want to try and clear your plate!!! I'm looking forward to my next stay when the renovations are completed. October 6, 2013
Rated 5.0 out of 5.0 by great service Always a great time at Maxes lounge the staff was outstanding October 6, 2013
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