Rated 3.7 out of 5 by 33
Rated 5.0 out of 5.0 Great service both the count staff and restaurant waiter
Excellent, hope give our company the receivalbe agreement price.
October 20, 2013
Rated 5.0 out of 5.0 by Ariel1314520 品牌值得信赖
October 18, 2013
Rated 2.0 out of 5.0 by Bluesky1 急需提高
October 6, 2013
Rated 4.0 out of 5.0 by Jatin Confortable Room with a Panormic View
During my recent stay at your property the overall experience was fine as far room comfort/amenities are concerned. The hotel ambience was good enough but lacks IN PROVIDING swimming pool-sauna-steam facilities being an International hotel brand.
September 23, 2013
Rated 4.0 out of 5.0 by szcest 整体还好
September 10, 2013
Rated 5.0 out of 5.0 by Bimbow Excellent
Thanks a lot for the excellent experience in my first visit.
September 9, 2013
Rated 5.0 out of 5.0 by zhang99999 整体感觉非常不错
August 28, 2013
Rated 5.0 out of 5.0 靠近朋友，安静
August 27, 2013
Rated 2.0 out of 5.0 by LuckyBrian A very bad experience this time
Now I can understand why this hotel got such a low mark compared with other holiday inn in Chengdu. Luxurious decorated lobby really means nothing when the service are so bad. I made the reservation 4 days ago and arrived the hotel at noon time. When I want to check in, the receptionist told me the room was not ready. So, I went to buffet for lunch and the receptionist told me the room will be ready half an hour late and promise that she will call me. I stayed in the buffet for almost 1 hour but no one call me. I called reception, no one answer. I went to reception and find someone to check and he told me the room is ready. Then, I went into the room and found that room is full of very streng odor. I ring the reception and no answer again. I have to back to reception and with big anger ask them why not answer the phone and why have such problem with the room. They changed the room for me finally, but really make me unhappy. The food and beverage is good and the canteen service are good, unfortunately the lobby reception service are not so good.
August 19, 2013
Rated 4.0 out of 5.0 by KingGoofy Peace and quiet
Pleasant and helpful staff. Good hotel if you want peace and quiet (unless there is a big exhibition). Good breakfast and lunch. Good music group playing at the Sky Bar, just a shame that there are so few who find it.
But the ac was hopelessly bad in the room when I was there, was about 2 degrees below the outside temperature. 30 degrees outside 28 degrees inside the room.
There are also opportunities for improvement in the checkout, takes far too long also, it must be possible to prepare a bar, laundry bills etc. before you go to check it out because you know what day the customer supposed to check out.
Be back in October!
August 1, 2013
Rated 5.0 out of 5.0 by DavidS6 really convenient
next to Sichuan EXPO, connect to conference hall and expo hall by 5 min walking.
July 23, 2013
Rated 3.0 out of 5.0 by JoyceLA 服务一般
July 1, 2013
Rated 4.0 out of 5.0 by zhang2013 积分有问题
May 19, 2013
Rated 1.0 out of 5.0 by Ruerue Very bad experience
The experience in the hotel was quite bad. Here're the facts.
1) The sound proof of the room was so bad that I could hear people in the neighbour room chatting and speaking loudly, which was extremely annoying in the middle of the night. I was on a business trip and I couldn't sleep well.
2) Still the sound proof. I was awaken by very porny noise on the morning of May 10. I didn't know which room it came from, but with the degrading voice I felt really disgusted.
3) Even I stayed in the non-smoking room, I could smell smoking, without knowing where it came from.
4) I wrote the review and comment like this via the review link sent by IHG, and it was considered as "irrelevant or inappropriate" and couldn't be posted. No one contacted me at all. I don't know whether it's the style of IHG, if which is true I'll be so disappointed by the group.
May 17, 2013
Rated 4.0 out of 5.0 by Frankwp comfortable bed and delicious breakfast, food
I stayed in the hotel from May 7-12, for a meeting. Its breakfast, the selections is rich, service time is as early as 6:00 a.m. Good and enjoyable.
May 15, 2013
Rated 3.0 out of 5.0 by qqqsunny 本次入住体检较差
April 25, 2013
Rated 4.0 out of 5.0 by Guinnesswong Generally comfortable but smokers spoil things
The room was clean and tidy while the bed was comfortable. Although this was supposed to be a non-smoking room, smoke from another room seemed to be coming into my room and causing a smell. The staff were generally good and most seemed to have a reasonable command of English, however some of the cooks were very noisy during breakfast. The ventilation in the breakfast room was quite poor as smoke from the smoking section drifted into the non-smoking section. Disappointed that the Brazilian restaurant had gone. Tried to eat in the Thai restaurant but when told it was only hotpot we gave it a miss.
March 31, 2013
Rated 3.0 out of 5.0 by Carlosf Not A/C
All the rooms had the A/C off. when we asked why, we were told because of the weather, outside was a fresh temperature, but inside the rooms, were hot. they did not let decide us how we like to sleep, they turn off the A/C and that's it! , wether you like it or not, no option. That was very disappointment to me because I want to decide the temperature that I like to sleep, the room was not free, I'm paying for that and I want it in my way. The night was horrible .
March 27, 2013
Rated 3.0 out of 5.0 by kkmm15 房间空调不受控制
January 22, 2013
Rated 3.0 out of 5.0 by Cliffylaw 酒店整体可以，房间太热了
January 15, 2013
Rated 1.0 out of 5.0 by winnie123 四星的价格，两星的服务
November 26, 2012
Rated 4.0 out of 5.0 by golfbuggy satisfactory stay and good price performance
the overall experience for the stay is good; except the experience taking taxi in hotel.
1. when i take a trip from hotel to the old exhibition center in downtown; the regular charge should be below RMB50. but the driver was taking longer route in excuse of faster arrival but in deed not and it cost me rmb100.
2. when I check out and try take the taxi in hotel; they were refuse to charge by meter. rather it's by bargain with higher cost. the regular cost should be CNY40 dollar but being charged at CNY70 finally or I won't get the taxi because it's early morning before 6am.
November 20, 2012
Rated 5.0 out of 5.0 by Sunq A really nice stay
After a weeks hard trip finally this is a good place to have a good night sleep on the comfortable bed.
October 27, 2012
Rated 4.0 out of 5.0 by 337430623 非常好的周边环境
October 22, 2012
Rated 4.0 out of 5.0 comfortable bed but poor breakfast
All are excellent except the following:
1. the room is too small;
2. breakfast buffet is not good.
October 12, 2012