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Rated 4.4 out of 5 by 262 reviewers.
Rated 5.0 out of 5.0 by 位置很好,早餐丰盛 位置非常好,地铁口就在出门右手边,周边餐厅也很多,去哪里都很方便,打车很容易,早餐非常丰盛,游泳池和健身房没空使用,暂不做评价。前台人员一直反应说我的信用卡无法扣款只能现刷,很是不解。还有50个字够了么够了么 December 15, 2014
Rated 5.0 out of 5.0 by 值得推荐的酒店 交通便利,食物尚可,,前台办理非常快捷,对会员的识别度很好,会员的权益也不错。门童的服务意识需要再提高。下次还是会入住这家,值得推荐 December 14, 2014
Rated 5.0 out of 5.0 by Almost Perfect This was my second time staying at the Holiday Inn Oriental Plaza. I stayed this time for 5 nights. The hotel is wonderful in almost all respects. My room was bright and modern and clean. The bed was extremely comfortable. The bathroom was a bit small but extremely functional. The staff were all well trained and friendly. Breakfasts in the ground floor dining room were ample and delicious. I also used the executive lounge, which is comfortable and has very friendly staff and a nice selection of evening canapes. There was a problem at the checkout. I reviewed the bill (in RMB) . It was correct and I gave them a credit card. They converted the RMB amount into US$, adding a 3% FX commission. I was not asked if I wanted to pay in US$ and I was not told that the hotel would put the charge through in US$. I realized only the next day that the front desk had in effect overcharged me by 3%. I called the hotel to complain. I spoke with a manager who promised to cancel the charge and rebill it in RMB, but as of today (3 days later) nothing has been done. December 14, 2014
Rated 5.0 out of 5.0 by 还不错 整体感觉还好 但是客房温度控制系统有待提高 时高时低 使用没没有说明 温度控制不好 有时候很难受 睡不踏实 望改善 December 13, 2014
Rated 4.0 out of 5.0 by 地理位置好,但是泳池冷 酒店就在地铁边上,即使没办法打到出租车,还是能够方便出行。酒店房间内的装修还是一般,其他和洲际集团的标准相符。但是需要指出的是酒店的游泳池,游泳池室温太低,建议冬天开启空调,不然无法使用,而且更衣室离泳池还是两层楼,更加需要考虑室温,希望更加人性化。 December 11, 2014
Rated 2.0 out of 5.0 by disappointing for IHG standards breakfast is a joke.!!!!.....grossly understaffed during busy time.....bathroom shower mat had mold on it.....would not recommend at all.... December 11, 2014
Rated 5.0 out of 5.0 by Great service The hotel is located near the city centre and the underground train station is just beside the hotel (less than 100m). The room is comfortable and you are given a selection of pillow from hard to soft. The bed is fine too. One side of the bathroom window is transparent but you can use the electronic blind to cover it if you prefer more privacy. The free internet is relatively easy to access and run at reasonable speed. Most impressive, in fact, it's the great service provided by both the front desk and concierge staff. I would like to take this opportunity to praise the female manager (sorry I forgot her name) but because of her kind hospitality, she is able to rearrange the breakfast tickets with my partner and we will be able to enjoy our wonderful stay at this hotel. A December 10, 2014
Rated 5.0 out of 5.0 by 不错 酒店位置十分方便,出门就是地铁站。 房间也很舒适,卫生间有点小。 订的是周末六折房,但是前台告知2点之前需要退房不知怎么回事。 December 10, 2014
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