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Rated 4.4 out of 5 by 206 reviewers.
Rated 4.0 out of 5.0 by Very Friendly and Helpful Services rendered This is my first stay at this particular HI property in Chengdu. No matter where you wish to go to in this bustling Chengdu city centre, this property is quite conveniently located. I had a minor problem accessing my gmail internet account as I did not know that Google is banned in China. So, I asked for help to access internet to send a message to my wife who was in Europe. Sunny, the Duty Manager immediately offered me use of her(hotel's general email account) to send out a message on my behalf. That was unexpectedly nice, and it was done in a very sincere, caring and enthusiastic manner which I appreciated. I enjoyed the Cantonese food. And the concierge/bellhops were all nice and very eager to help and please. Check in was painless and efficiently done, and the room was pleasantly decorated with sufficiently lighting with good TV channel selections. Having stayed in two other international franchised hotels, I found my experience at this Holiday Inn a comparitively more pleasant and enjoyable one. October 26, 2014
Rated 5.0 out of 5.0 by Excellent Service Elegant Lobby, All the staff from Front Desk are very nice when i arrival. Although the room is not big,but very warm and sweet, im very like it. And the Lobby Bar’s Dessert are very delicious also. October 23, 2014
Rated 5.0 out of 5.0 by 床铺舒适,房间紧凑温馨 今年途径成都出差,入住东方广场假日酒店可能有十多次了,除了房间稍显紧凑,总的来说各方便还是比较不错,不知道最近是不是新员工的原因,发觉服务和以前跟不上,特别是积分兑换入住的时候,貌似和付费入住的热忱度稍微差点,不过这个价格这个地段,差强人意。 October 23, 2014
Rated 4.0 out of 5.0 by 整体不错 服务总体来讲很不错,房间清扫的及时且很干净。在房间内订餐的素质也很好~要是定价再稍微降低一点就更好了。 October 21, 2014
Rated 5.0 out of 5.0 非常不错的一家假日 在假日家族里这家非常不错,无论从地段和房间以及公共区都很好,这家假日的硬件是我住过大陆区最好的一家,装修风格和维护都很棒,入住过豪华大床房和行政套房,都很不错,特别是套房,房间足够大,豪华房房间稍微有些小,不过住起来都很不错,这里提一下小小的不足地方,因为地段在东大街主干道上,所以隔音始终还是觉得有点点影响,但对入住完全没有影响,对于精英会员也非常厚道,总体而言,这家假日是我在成都最理想的选择 October 20, 2014
Rated 5.0 out of 5.0 by 整体环境、服务好 酒店位置较好,出行方便,酒店门口有地铁站,离商业区也很方便,酒店设施和装修较好,感觉舒适。整体服务到位,对提出的服务要求,也尽可能满足,十分人性化。但早餐的服务还有待改进,部分员工未到时间便不愿提供餐食烹煮服务,收拾餐具也未咨询客户,在客户取餐时就将客户未用完的餐具收走。 October 19, 2014
Rated 5.0 out of 5.0 by 位置优越 位置好,早餐不错,周边生活方便,停车免费。 不足:客房较小,游泳池在负二楼,比较压抑,而且泳池比较小 October 16, 2014
Rated 4.0 out of 5.0 by 服务态度不错 房间设施一般,空间略显小,但整体布局不错。酒店环境好,酒店服务人员态度好,地理位置好,交通方便,值得推荐 October 16, 2014
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