Rated 4.2 out of 5 by 175
Rated 2.0 out of 5.0 by UnhappyJohn Too concerned with Chessington
We stayed here NOT to visit the park so as the hotel seems almost entirely geared towards those who do, our stay was far from good.
For instance: Couldn't get menu on TV hence no idea how to connect to internet nor what channels were available. Reported this to reception but no improvement.
Asked for soft pillows - had to ask again.
Matress was the most uncomfortable we have ever slept on.
Throughout breakfast on one of the mornings part of the dining room was being hoovered - could hardly hear each other.
On the other morning, no wholemeal bread.
Tea for breakfast was from a machine where the water was hot - not boiling - very poor quality tea.
Throughout our stay there was a noisy air conditioner (?or something similar) which made it difficult to get to sleep.
Very little explanation of how to do anything - we assume this might have been on the TV menu if we could have accessed it.
This is the first Holiday Inn I have been in that didn't have biscuits in the room nor black pudding available for breakfast.
December 10, 2013
Rated 5.0 out of 5.0 by Lay6 Super clean and comfortable!
We had a very enjoyable time staying at this hotel. My children loved the themed bedroom and we all slept soundly. The room was immaculate and spacious. My kids enjoyed all the activities that were offered and enjoyed 'movie night.' The breakfast was delicious and varied. Would recommend to anyone with children or even without!
December 4, 2013
Rated 5.0 out of 5.0 by FI1976 Birthday trip
We have justt returned from a fabulous night away at Chessington and felt compelled to share. The hotel was really Christmassy , the staff were friendly and the rooms great. It was all clean ( which is a must for me) and tidy and the themed rooms were very tastefully designed.
We had a beautiful meal in Zafari and would highly recommend reserving a table there for dinner. The added bonus of visiting the zoo and sealife centre for free in the morning was great.
We have all come home (15 miles away!) feeling like we have been on holiday .
My advice is go if you get the chance
December 3, 2013