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Rated 4.1 out of 5 by 90 reviewers.
Rated 4.0 out of 5.0 by Good Visit on busy evening Staff very attentive, busy night but still looked after well. February 27, 2014
Rated 5.0 out of 5.0 by Wedding We had a lovely time food good well every thing was good February 22, 2014
Rated 4.0 out of 5.0 by Lovely staff The staff at this Holiday Inn are excellent and really friendly. If there is the slightest problem, they are always happy and quick to sort it out. I only rated the food as good because I wanted porridge for breakfast and they didn't have any! I have had some really nice evening meals at the hotel, though. It's well worth eating there. There's a variety and you can eat healthily. Not sure how thrilled people would be if they wanted to stay in Chester, though. Chester West is a bit misleading. The hotel is certainly west of Chester, bit it's off a dual carriageway in Wales. Rooms at the front can be a bit noisy due to the dual carriageway. Wouldn't hesitate to stay there again, though. February 14, 2014
Rated 5.0 out of 5.0 by weekend away stayed at hotel on 31/1/2014, my wife and myself went for a weekend break and found our stay at hotel excellent. staff very friendly and helpful. plenty of free parking in well lit carpark..rooms very clean. no complaints at all regarding hotel or staff..plenty of places to eat on site of hotel. already booked to go again.when going into chester take the park and ride its only 2 pounds return fare per person. for a weekend away this is a good place to go,easy access for many places to visit February 4, 2014
Rated 3.0 out of 5.0 by Good food The hotel room was a little tired ready for a facelift Due to location on services on A55 and poor double glazing the road noise in the room is high. Staff and food I can rate Room furnishings little marked and a bulb out Tea making facilities were not replenished after first night February 1, 2014
Rated 4.0 out of 5.0 by A good rest A good location, not bothered by traffic noise. Clean rooms and handy car park. Friendly reception staff. January 5, 2014
Rated 1.0 out of 5.0 by dirty in general I know this establishment is crying out for refurbishment, but not an excuse for being dirty. The staff are very friendly and nothing is too much trouble but they are fighting a losing battle. The heating/air conditioning rattled all the time, even when switched off - not conducive to a good nights sleep, hence we left after one night. The location, given as Cheshire West, is actually about 10 miles outside the town and in Wales!! January 1, 2014
Rated 3.0 out of 5.0 by Staff are fab Stayed in this hotel for a night for a weekend in Chester, it shouldn't be advertised as a Chester hotel as it's almost 20 miles away, taxi fare was 20 pounds each way !!!!! Overall staff were very helpful, couldn't fault the room apart from temperature control , which resulted in us cooking through the night,our main problem was the breakfast, good choice overall but everything was cold, which resulted in us not bothering,20 quid for a yogurt and an orange juice, not good..... December 12, 2013
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