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Rated 4.0 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Genuinely caring staff and lovely room Staff were fantastic and seemed to be genuinely interested in our wellbeing and comfort. We've never stayed in a Holiday Inn before but have had plenty of bad experiences in other hotels so weren't really expecting much, but we were really pleasantly surprised and would definitely recommend it to anyone considering a stay. August 26, 2014
Rated 2.0 out of 5.0 by Shame the air con wasn't working Shame the air con wasn't working on either of the two nights we stayed, made it too hot to get a comfortable sleep (we were lucky enough to have good weather with warm nights). Breakfast food and area was reasonable and the overall price was okay. Staff were friendly and deserve the biggest credit. Didn't expect it to be located in a service area off a busy road. Decor a bit tired and need some fresh paint. Overall, just a bit disappointed that it wasn't up to what we expected from a Holiday Inn. August 22, 2014
Rated 4.0 out of 5.0 by Clean room good breakfast 204 noisy Good clean room helpfull staff good buffet breakfast but 204 is just above a extraction or vent system probably attached to kitchen which banged from 12-8 so uncomfortable sleep Nice touch free shower soap in bathrooms loads of towels and a choice of hard or soft pillows .reception staff excellent , breakfast staff less so value for money yes August 19, 2014
Rated 4.0 out of 5.0 by room was good staff were very good we found the hotel was good and the food looked very good, we only had continental breakfast, but the cooked side looked great and the guests seemed to love it. nobody seemed to care the the spaces were taken up by none disabled drivers, on several occasions we had to park out of the way and was hard because of my problems. August 18, 2014
Rated 5.0 out of 5.0 by My Night Changed room from smoking to non smoking this week, different no smell though, The decor was the same, this hotel needs some TLC Chinese night in the restaurant which was very nice indeed. Beer expensive, Will still stay there in the future August 17, 2014
Rated 5.0 out of 5.0 by Comfortable bedroom Having stayed at the Holiday Inn I must congratulate the staff on the way they handled any situation that we needed help with, very enjoyable chatting to them and they are very jacked up on the service that they give to customers, very caring. I am looking forward to staying at the Holiday Inn on my future visits to North Wales. August 17, 2014
Rated 4.0 out of 5.0 by Friendly staff and good food Staff all very friendly on reception and at breakfast. Food at breakfast was good. August 15, 2014
Rated 4.0 out of 5.0 by Chester West This was my fault I asked for a smoking room so the room standard was not that great smell and discoloration of walls, hence the average, and I am a smoker , not seen this for a long time and still smoked outside. Staying next week and have changed my room. Food and drink, did not eat there as there are alternatives on the site. They had a Manchester beer on tap, as I was in North Wales would preferred to see a local ale, mind you the price was high. August 11, 2014
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