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Rated 4.2 out of 5 by 415 reviewers.
Rated 5.0 out of 5.0 by Great services and clean comfortable rooms Very Clean, comfortable rooms,excellent service. Easy to get to and close to amenities. Food area clean and inviting, no rush. Food very good and lots to choose from. Staff polite and friendly. Check in and out quick and easy. May 24, 2016
Rated 5.0 out of 5.0 by great service Happy with the service. Made to feel welcome. Friendly staff. Booked a smoking room and it was. May 22, 2016
Rated 5.0 out of 5.0 by Great sevice Fantastic service. No problems staff were very friendly. May 18, 2016
Rated 5.0 out of 5.0 by Friendly welcome and service I have stayed at this hotel several times. There is invariably a friendly welcome from smiling reception staff, and from everybody else who works there. The rooms are bright and clean, and surprisingly quiet considering that there is a major road adjacent to the hotel. The full breakfast is excellent value, but I didn't have lunch or dinner there so I can't comment on those. This is my hotel of choice when I visit the area but it is important to note that the hotel is completely isolated from the public transport system so, unless you are happy to make extensive use of taxis, it is essential to have a car. May 17, 2016
Rated 5.0 out of 5.0 by Great Service I have always used this hotel when visiting the area for business purposes and have always found the staff extremely accommodating and courteous. I have used the hotel meeting rooms for business meetings and discussions and have found the atmosphere conducive to negotiations. The stasf have always welcomed me back May 9, 2016
Rated 5.0 out of 5.0 by chester west comfortable bed and good service all time we were there May 7, 2016
Rated 4.0 out of 5.0 by Value for money short stopover Well run, usual, motorway Holiday Inn. Nothing particularly outstanding, but nothing bad either. Good staff and service. Food and drink prices consistent with this type of establishment and standard of food was reasonably good but breakfast was very generic and some items such as sausages or eggs were fine if you were down early but not so good after 9am. Not much atmosphere but then it is more of a transit establishment than somewhere you would stay for a holiday. Location for me was very annoying as it is on the westbound lane of a motorway with access and exit on that side only. If you were coming from the West you had to go past it for some distance and then back again. Leaving the hotel was worse as you had to travel a fair way west to turn to go back to Chester. Not a bad place to stay if location suits. May 4, 2016
Rated 5.0 out of 5.0 by Perfect Hospitality Have stayed here a number of times and the welcome and customer care/focus is consistently great, The mixed grill is to die for and well worth the money and breakfast just as good May 3, 2016
  • 2016-05-28 T14:50:04.498-05:00
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