Rated 4.1 out of 5 by 329
Rated 3.0 out of 5.0 dirty carpet!
Too far from Chester. Too noisy from the road even though it was Sunday morning. Carpet filthy, bathroom not much better. Was promised contact by manager which never happened.
October 2, 2015
Rated 5.0 out of 5.0 by thaworth28 Relaxing break away
The room was lovely and clean, it had all basic's necessities us girls needed such as a hair dryer, iron, kettle and complementary items. The staff where so friendly and bent over backwards to accommodate us (we needed tanning gloves and they found us some :D), they were also able to answer all our queries and had excellent local knowledge. Fantastic customer service and overall stay :D
October 1, 2015
Rated 4.0 out of 5.0 by freddy675 location
easy to enter location of hotel from the south, but from the north, unless one knows the area,-difficult
September 30, 2015
Rated 4.0 out of 5.0 by fieldymouse Reasonsable business hotel
Good for a short business stay. Evening food was good but breakfast was not as good my colleague found part of his breakfast under cooked, mine was fine.
My disappointment was the lack of a gym at the hotel just a very small multi gym room. Not what I expect from holiday Inn and the hotel is in the middle of nowhere so either a taxi or car is needed to go outside the hotel.
Room was fine and internet good
September 28, 2015
Rated 3.0 out of 5.0 by RR20 Holiday Inn Chester West
Pleasant, clean good quality room. Helpful staff. Unfortunately spoilt by inaccurate information provided in advance by email about restaurant closing time. Service was good, but quality of meal only average.
September 23, 2015
Rated 5.0 out of 5.0 by KathieZ EXCELLENT SERVICE!
This hotel stands out, primarily due to the excellent staff! They were ahead of the game, every step. They were wonderful to deal with, exceeding expectations at every curve. Highly recommend this hotel!
September 21, 2015
Rated 5.0 out of 5.0 by Artic97 Friendly Staff
This hotel has great staff always ready and willing to help.
Restaurant food could be better but it is okay.
September 21, 2015