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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: CHESTER
  • Distance From Hotel: 9.0MI
  • Local time zone: GMT-00:00

Check In: 2:00 PM Check Out: 11:00 AM

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa



  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Pet Policy

Pet Policy

By prior arrangement only, we have 2 rooms in which we allow one small dog, a charge of 10.00 GBP is payable per stay. Dogs are not permitted in public areas and are not to be left unattended in the hotel room.
Pet deposit amount  10.00  GBP  per stay

What's Nearby

What's Nearby

Theatre Clwyd
Distance From Hotel:4.0MI
Loggerhead Country Park
Distance From Hotel:6.0MI
Cheshire Oaks Outlet Shopping Villa
Distance From Hotel:11.0MI
Blue Planet Aquarium
Distance From Hotel:11.0MI



  • Number of parking spaces:181
  • Car Parking Available
  • Private car park adjacent to hotel


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Hotel renovated inFebruary 01, 2000
  • Total number of rooms:81
  • Total number of suites:1
  • Total number of non-smoking rooms:76
  • Total number of rooms for the physically challenged:4
  • Interior corridor
  • Total number of floors:3

Enjoy a peaceful rural location near historic Chester at the Holiday Inn A55 Chester West hotel.

Beautiful Welsh countryside surrounds Holiday Inn A55 Chester West, a contemporary 81-room hotel just off the A55 and 9 miles from central Chester. Our proximity to the A55 puts Manchester, Liverpool and the stunning Welsh coast within an hour's drive. Stay connected with complimentary wireless Internet throughout the hotel and watch satellite TV in your air-conditioned Guest
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Enjoy a peaceful rural location near historic Chester at the Holiday Inn A55 Chester West hotel.

Beautiful Welsh countryside surrounds Holiday Inn A55 Chester West, a contemporary 81-room hotel just off the A55 and 9 miles from central Chester. Our proximity to the A55 puts Manchester, Liverpool and the stunning Welsh coast within an hour's drive. Stay connected with complimentary wireless Internet throughout the hotel and watch satellite TV in your air-conditioned Guest room.

Our 8 stylish meeting rooms provide space for everything from product launches to wedding receptions, and all have complimentary wireless Internet. Choose our Vivaldi Suite which accommodates up to 220 people and opens onto a sunny garden area. There's ample on-site parking for your guests at Holiday Inn A55 Chester West.

Experience the beauty of the North Wales coast, just 40 minutes' drive from the hotel. The city of Chester itself boasts a history that dates back to Roman times and offers fascinating city tours taking in the medieval cathedral. You can also enjoy fun-filled days out at Chester Zoo and Chester Racecourse.

Kick-start your day with a full breakfast in Holiday Inn A55 Chester West's sunlit Conservatory Restaurant. The restaurant is also open for dinner and there's a garden area for al fresco summer dining. Feel free to order from our Room Service menu round the clock.

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The Holiday Inn A55 Chester West hotel has 22 Family rooms, and kids under 18 stay for free when accompanied by an adult. For even better value, book our Chester Zoo Package for discounted entry to this popular attraction. Free high speed wireless Internet in bedrooms and public areas. Sky Sports 1, 3 & 4 in guest bedrooms.

Guest Reviews

Rated 4.4 out of 5 by 349 reviewers.
Rated 5.0 out of 5.0 by Dinner bed and breakfast We had a lovely evening at the Crown Plaza Chester. The food, service and bedroom was really good and excellent value. The breakfast was hot with an excellent choice of food including freshly made omelets. I would stay again. Close to city center for good shopping. August 28, 2014
Rated 4.0 out of 5.0 by nice hotel - poor wifi nice hotel and leisure facilities but appalling wifi service. to be fair we didnt pay for it but, if we had , i would have wanted a refund August 27, 2014
Rated 4.0 out of 5.0 by Good hotel with easy access to Chester City shopping. We stayed one night on the dinner and breakfast package. The food was very good and well worth the money charged. The staff were exceptional and the hotel location ideal for the city shops. The room was warm and our bed comfortable. The room at the back of the hotel was very quiet. In every respect this was a good hotel experience. August 27, 2014
Rated 3.0 out of 5.0 by Very Average Car park was full every time I tried to use it. Full of badly parked cars taking up multiple spaces. Checked into the room and the bath had not been cleaned properly, lots of hair! Huge crack in the washbasin, that leaked all over the floor. Apparently my room gave me access to the executive lounge, well I have to say that in over 10 years of travelling on business this is the saddest lounge I have ever encountered. IHG must be the only 'reward' scheme where platinum members do not get automatic access to the lounge. Paying extra for this was just an insult to be honest. I wont be rushing back to this hotel and I'm now looking for an alternative to stay in the Chester area. August 24, 2014
Rated 1.0 out of 5.0 by Mr Coomes hotel nice enough but room service got our food orders wrong both nights and even though I paid cash both nights I will still charged for one of them when checking out. August 22, 2014
Rated 5.0 out of 5.0 by Excellent hotel! We stayed at the Crowne Plaza in Chester for the night with friends even though we all live relatively close. We wanted to spend an evening in Chester. The hotel was a really good choice. The rooms were clean, the beds were comfy and the bathrooms were of a very good standard. we had rooms 222 and 229. The hotel staff couldn't do enough for us. They were polite and recommended a lovely restaurant for the evening meal. From the hotel it was only a short walk into Chester city centre. Breakfast was buffet style and the staff again were more than helpful. Extra choices at breakfast were available. We would certainly use this hotel again, next time we would like to try out the spa facilities. August 19, 2014
Rated 4.0 out of 5.0 by If only the jacuzzi worked Grotty from outside but really nice inside. Staff extremely well trained and courteous. Close to City Centre so did not use the restaurant or bar which would have to match the centre of Chester for variety and price. Jacuzzi not working, with no warning when booking or at reception and no knowledge of when it would be fixed. Internet annoyingly inefficient compared to other hotels. I phone kept losing the connection and difficult then to reattach Would use hotel again tho, with my wife if they fix the jacuzzi August 19, 2014
Rated 5.0 out of 5.0 by Overall experience Excellent Stayed with my sister for a 3 night break and was thrilled with every aspect of the hotel. All members of staff polite, friendly, helpful and very professional which made our stay very enjoyable and we fully intend to stay here again and recommend this hotel to family and friends should they be visiting the Chester area. First class. August 18, 2014
Rated 5.0 out of 5.0 by A fabulous break with great service We've just had a great couple of days in Chester. The hotel staff were fantastic; so professional-yet friendly and exceptionally helpful.The food was brilliant and the service, especially at reception-including the concierge, was just perfect. Our room was quiet and so,so comfortable...and the club room with drinks etc was just right after long days on our feet. We also loved the pool and the gym...so we didn't feel too guilty about eating so much! Thank you everyone for a well needed beeak! August 16, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff The frontage leaves a bit to be desired but don't be fooled this good quality hotel is very well located for visiting Chester and leaving the car in the car park. Very helpful staff and good food. August 15, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL, STAFF AND SERVICE I recently stayed at the Crowne Plaza in Chester and would highly recommend this hotel. The hotel is lovely and clean and the staff are some of the friendliest I have ever dealt with when staying in a hotel. We arrived for the Chester Races for a business family day out that my work had organised and left our car and returned to the hotel in the evening. The staff were so helpful checking us in and letting us know where everything was in the hotel, as well as entertaining our baby boy whilst we went through the check in process. Our room was bright and airy and very clean and tidy. The travel cot provided for my baby boy looked new and also had a lovely safari quilt with it which he loved sitting on. At breakfast the staff cut up my sons fruit and toast and got us a high chair and a lovely large table before we had even sat down which was so kind. The food was lovely and the choice of so many different items at breakfast was such good value for money. We would defiantly stay here again when we next visit Chester as a family as the standard of service and care we received was excellent. August 15, 2014
Rated 4.0 out of 5.0 by Good Stay Hotel is idea for access to the town centre. The facilities in the hotel are good, good food, friendly atmosphere and staff August 13, 2014
Rated 5.0 out of 5.0 by Great Breakfast This was our second visit to this hotel, that in itself speaks volumes as i have very high standards and would not return if i had any problems on the first visit. The staff all very pleasant and attentive.Chester as always a great location for a short break or indeed retail therapy.the only thing that i would recommend is a car park refund to hotel guests. August 12, 2014
Rated 5.0 out of 5.0 by Relaxing stay We stayed one night, the location was perfect for our shopping visit to Chester. Lovely comfortable clean room, swimming pool a decent size and warm! Staff were friendly and helpful, we will definitely be back. August 12, 2014
Rated 5.0 out of 5.0 by Amazing staff Having stayed for the first time in Chester, I found the staff friendly, polite and above all helpful. Jack in the restaurant is a charactor who is clearly passionate about his job. His attitude towards his staff and guests is amazing. This is continued towards his staff who he clearly motivates well and who always have a smile. I would seriously consider his advice when it comes to the menu, especially if he recommends a burger that he can negotiate with the chef to design himself. Overall the stay was very relaxing and the service within the hotel was something that has not been experienced before. Many thanks to all and I will certainly be returning... August 10, 2014
Rated 4.0 out of 5.0 by Good value and good service Stayed at this hotel several times and have yet to be disappointed, clean modern family rooms with excellent service and polite staff. August 8, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Location Had a great time at the hotel, good room, lovely hotel and great location. The only slight niggles were; there were only two little cartons of milk in the room, their was only 1 shampoo and body wash this was all in a room for two people. The bar prices were steep, but overall very good and would definitely go again. August 8, 2014
Rated 5.0 out of 5.0 by 2 adults 4 children So reasonable for what you get, fantastic for the children and worked well that a child eat free with each adult meal. Very clean and yummy food. Perfect to pop for a shop as in the middle of town. Very happy, with 4 children does not always work out but this was a perfect. August 7, 2014
Rated 5.0 out of 5.0 by Excellent family stay We loved it! Suited all the ages from 9 to 66! Very comfy, friendly staff providing efficient customer service. Ace food and plenty of it. We had a special offer with a special evening menu, but there were no compromises, the food was of excellent quality. Good pool, gym and facilities. The hotel is in a fab position, for the races, shops, everything. It was a lovely stay and we would definitely stay there again. I got a particularly good deal by being an IHG member and phoning them direct August 7, 2014
Rated 5.0 out of 5.0 by Brilliant Stay!! I took my husband away for a birthday celebration and to Chester Races for two night stay at The Crowne Plaza, I have to say it was the best hotel experience we have had and we enjoyed every moment. We booked an executive double (lovely room) which included the club lounge (drinks and canapés) which was brilliant. All the staff at the hotel were fantastic and definitely made our stay a very pleasant one, especially Amy and her staff who looked after us in the club lounge and at breakfast each morning. Would we stay again, absolutely!!!!! August 7, 2014
Rated 5.0 out of 5.0 by Excellent stay Excellent accommodation and relaxed environment in the heart of Chester. August 6, 2014
Rated 5.0 out of 5.0 by friendly and extremely helpful staff Both the recruitment and training of your staff is very good, as they were absolutely great. they could not do enough for us. They deserve great credit August 5, 2014
Rated 5.0 out of 5.0 by Duschvorhang war defekt Das Zimmer war im großen und ganzen sauber und ordentlich. Leider musste ich aber Feststellen das im Badezimmer der Vorhang runtergerissen war und nicht wirklich eine Funktion hatte. August 4, 2014
Rated 5.0 out of 5.0 by Very nice stay Lovely comfortable friendly hotel centrally placed for touring chester and around. I would highly recommend it August 2, 2014
Rated 4.0 out of 5.0 by Good location for Chester Nice hotel in a good central position for Chester , smooth check in , our room was on club floor room 307 first impression of room was good however the room was unprepared as there was no linen for the sofa bed which our son was sleeping in, the housekeeper on duty was informed of this and said he would get it done but upon returning to our room after a few hours out - it was not done, there was also a vomit stain on the sofa bed which was obviously overlooked from previous guests which was not pleasant. However the room was a good size for us (2 adults and a 13 year old) the bed was super comfy and there was a mini bar and the bonus of our stay was the club lounge. We took advantage of the leisure facilities which were basic but was sufficient and the guys were very helpful. Overall, we enjoyed our stay and would return to this hotel and recommend it to our friends and family. August 2, 2014
Rated 5.0 out of 5.0 by Excellent staff and service. Great. Location Many thanks to Sue, Laura and the young concierge. gReat location, handy for all shops and amenities. Plenty to see and do. We would definitely return August 2, 2014
Rated 4.0 out of 5.0 by Great location Really good location for exploring Chester. Hotel has been upgraded in the public areas making it a lovely place to spend some time. I paid extra to upgrade to the Executive suite in order to benefit from the free bar and canapés, I have done this numerous times before,and have been always happy with the drinks and canapés on offer. This time it was absolutely a waste of the extra money, the drink fridges were nearly empty and the canapés were disgusting, a few bowls of stale Nachos some bread and olives, I asked the attendant if there was anymore canapés he could put out for our enjoyment ,he just said no. Breakfast was again an excellent standard. On checkout I told the receptionist about the Club room bar area and was dismissed, this is nit the standard I have had before in this Hotel August 1, 2014
Rated 2.0 out of 5.0 by Dissappointing Crowne Plaza is ok but it follows the route of other hotel chains. Poor room service - we were out all day Saturday up to approx 5pm - only to return to our room tired and find it hadn't been serviced - we reported and then had to go out again until it was- mad us late for our evening appointemnt at a friends birthday . Very poor but expensive bar - dont drink wine or spirits but do like a beer - not a great choice - only draught availabe was foreign lagers and Boddingtons shaving foam - no english bottled beer alternatives July 31, 2014
Rated 5.0 out of 5.0 by Fantastic service and staff Having stayed here for just three nights and avoided 'chain hotels' for many years, this experience was extremely good. We were celebrating my wife's birthday. We found the hotel staff to be really excellent, they could not have been more helpful or cheerful, both at reception and in the dining room. The location of the hotel was good and a few hundred yards from the centre of Chester, but this has little to do with this review. The staff and quality of the food was the high point of the hotel, Individually they deserve praise but the training process and management to obtain this consistency of approach is to be applauded. July 30, 2014
Rated 5.0 out of 5.0 by Exceptional service and a great nights sleep. We stayed here for 1 night for our wedding anniversary. On arrival we were informed that as it was our anniversary they were upgrading us to a suit. The room was modern and clean with a beautiful view of the racecourse. We then popped to the spa to enjoy pre booked massages. All of the staff we encountered were polite, friendly and helpful. We will definitely stay here again. July 29, 2014
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