Rated 4.2 out of 5 by 333
Rated 5.0 out of 5.0 by Stonejade Had a great stay!
Very friendly staff, clean rooms with fantastic modern bathrooms. The free parking is a huge bonus. Great gym and swimming facilities as well. The internet is a bit slow during peak hours, but I did not find it as bad as pointed out in previous reviews. Overall, I enjoyed my stay and will return when I am in the area.
April 29, 2015
Rated 4.0 out of 5.0 by WCBT Mixed review
We booked an Executive room and yes it had Executive on the door however -
1 bathrobe between 2 adults
No teaspoons with the tea/coffee tray
1 bottle of water between 2 of us over 2 nights
No toilet roll holder in the bathroom, so toilet rolls stacked next to hand basin
Nowhere to hang a hand-towel between uses
Loose hanger on the back of the bathroom door
Room serviced very late in the afternoon so had to wait in the bar until they'd finished.
Receptionist supposed to be sorting out the IHG Rewards card for us but still waiting.
Have stayed at this hotel many times before in the past and have always been impressed however obvious corners are being cut.
Bar staff are very professional and friendly though!
April 27, 2015
Rated 5.0 out of 5.0 by frankv1971 Excellent Family Break
Excellent hotel for it's facilities and servive- took advantage of dicounted tickets for Chester Zoo, which made the day out even better.
Highly reccomment this hotel
April 24, 2015
Rated 5.0 out of 5.0 by JackCampbell Great staff and a fantastic stay
Whilst from the outside the hotel looks nothing special, inside it is fantastic, especially the giant bed in our room.
The staff were quick and responsive, particularly towards the issue with joining IHG for the wifi.
Everything was clean and tidy, and we were able to relax immediately before we had to head into the city for a few hours.
When we returned the kitchen was still open late and the food was excellent both in quality and service. The staff on at time were great, and praise should be given to the gentleman on the bar who was perfect and a real example of what the service industry needs.
I am hoping to stay again on my next visit to Chester and will be using more of the facilities available.
April 23, 2015
Rated 5.0 out of 5.0 by Maggie 77 Good Food
We would like to thank all the Staff at Holiday Inn for our stay there if it wasn't for the Staff we wouldn't be able to comment on our stay From the time we booked in and until we left we were given all the attention that we needed usually when you stay in Hotels like this you do find something wrong but we couldn't
The gentleman who served us drinks in the bar was excellent and made sure we got everything we needed and was polite and helpful the food in the bar was just as good as in the restaurant and gave a good selection of food.
Would recommend Holiday Inn Chester - South to any-one
April 23, 2015
Rated 5.0 out of 5.0 by Robbo13 good location for Chester
Easy to access from the motorways and good location to visit Chester
April 21, 2015
Rated 5.0 out of 5.0 by Business Traveler US Excellent Customer Service
The staff at the Holiday Inn are always pleasant and go out of their way to insure the guests are comfortable.
April 21, 2015