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Rated 4.1 out of 5 by 371 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Chester South I stay in IHG hotels regularly and this one was one of the best. Good standard of room and excellent service from the staff - especially the bar staff who, in spite of it being very busy, were prompt and attentive. July 27, 2015
Rated 4.0 out of 5.0 by Steak Knives We had a most enjoyable 2 days using the Chester South Holiday Inn as our base. Our only criticism was when we ordered the Sirloin Steak which at first we thought was very tough. However after much effort to cut off a piece of the steak we realized that it was the Steak Knives that were blunt they were so blunt that they would hardly cut through the chips. When we asked for sharp knives we were told that they could not supply any as it would be unsafe to give customers sharp knives in case they cut themselves. If you are going to offer Steak on your menu you need to ensure that a knife suitable for cutting the steak is supplied and this silly no sharp knife rule is withdrawn. July 27, 2015
Rated 2.0 out of 5.0 by Chester south... I was most disappointed this stay.... We have stayed 3 times before and I've allways recommended this hotel.... This time we came with friends and I was most embarrassed. The whole feel of the hotel had changed... Little things realy that add up... Room wasn't as clean as it used to be... ( weard sticky splash mark up wall and stain on carpet.) cheep cheep toilet roll!!!!! By biggest disappointment was the evening meal it was just awful... The children asked for fish goushions ..... They receaved deep fried greasy fish fingers so they didn't eat them. The chips with the meal where frozen French Frys. And the bread for the burger was awful. Evryone else's food was over spicy. Such a shame as we had a lovely meal there last year. The next monING my 5 year old was so excited for the pancake machine... It was gone. Waitress said new manager had changed things. Which explains evrything. What a shame as we have loved staying here in the past. July 27, 2015
Rated 2.0 out of 5.0 by Crammed rooms and highly overpriced The rooms are very dated and need to be completely renovated to make them compete with even the lower end hotels competition such as the Travel Lodge. The bathroom was crammed and has a very cheep look and feel. Dinner was pricey and average quality, although staff was friendly and did bring drinks etc to the table. Breakfast quality was generally poor and disappointing. Limited selection of food available and not very fresh overall. July 23, 2015
Rated 5.0 out of 5.0 by Chester South Stay so far Easy to get to, friendly polite staff, comfortable rooms, excellent walk in showers. only critisism - sausages/bacon regularly undercooked at breakfast . July 21, 2015
Rated 1.0 out of 5.0 by STANDARDS DROPPING Over the years I have stayed at Hokidya Inn Chester South many times and I have always had a good experience, However on this occasion things were quite different. When I checked in I gave my name and because I wasn't the first reservation the receptionist looked at with the same name she asked me if I was in the right hotel, How rude. Although the room was clean and comfortable there was an L shaped tear in the net curtains and the windows left a lot to be desired. To make matters even worse, I emailed the GM 3 days ago and have not yet had a reply July 15, 2015
Rated 5.0 out of 5.0 by great stay very enjoyable, great room, great staff. Had a lovely swim in the morning and the 12pm checkout was much appreciated July 15, 2015
Rated 5.0 out of 5.0 by Internet A internet era bastante lenta, demorando para abrir sites e videos e com qualidade ruim no skype. July 14, 2015
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