Rated 4.2 out of 5 by 288
Rated 4.0 out of 5.0 by dodge11 A very comfortable stay
This is the second time we have stayed here. We consider the hotel to be excellent value for money. Staff are very friendly and the rooms are clean and comfortable. We enjoy the swimming pool and fitness room. We'll almost certainly stay here again on our next visit to Chester
February 23, 2015
Rated 4.0 out of 5.0 by Dai W Excellent apart from sleep quality
Great food and lovely staff but far too much noise from other guests (banging doors, clattering luggage, floorboards creaking, kids jumping around upstairs), Also the speed of the Internet was poor and barely useable at times.
February 23, 2015
Rated 5.0 out of 5.0 by AngelDemon Enjoyed our stay.
Check-in was easy, and our room was ready on time.
The room itself was clean, tidy and well stocked with towels and the usual complimentary goodies.
As a club member we all had free internet access throughout, although the speed was painfully slow during the late evening.
We didn't have breakfast as I thought the price was a little steep, but the dining area looked nice enough and very tidy.
Previous reviewers have said it looks dated and yes it does in some places, but we saw that there's renovations occurring so hopefully it scrub up quite nicely.
Chester is less than 10 mins away, and there's a Park and Ride a min or two further down the road from here for just £2.00 per adult.
The only problem I had was a flat battery the next morning and I was surprised that the Reception staff offered no help or advice as to any local recovery companies who could help; I was more or less left to ask for assistance from other guests to give me a push start. I'm sure that breakdowns are a common occurrence, so perhaps they should keep a couple of recovery firm phone numbers behind the desk.
Top tip: there's a petrol station next door to here so stock up on snacks if you don't plan on eating during your stay ;)
February 20, 2015