Rated 4.2 out of 5 by 211
Rated 3.0 out of 5.0 by grandma's Better inside than out.
The hotel is not the most attractive from the outside but into the hotel gives s much better feel. Check in was good and our room was ready early. The room beds were tired looking around the edges but comfortable mattress. Sofa beds made up for the children. No curtains at window but a wooden screen to pull over, a little strange. Bathroom was clean but some of the floor tiles needed looking at. We were able to change and take the grandchildren, 11 and 4 for a swim in the pool. Good size and clean changing rooms. Had booked a table in the restaurant for 6pm as 4 yesr old would be past her meal time. Arrived a liitle early and ask to wait while the waitress finished getting ready. Another couple arrived and went straight in to talk to the waitress about another waitress they knew but were told she now worked in the office. They were then seated and shortly after we were seated. We ordered the childrens and our starters and mains. After a fairly long wait the children starter arrived but we had to wait for dome time after they had finished before ours arrived. I know we should have complained but cid not want to in front of the children. Later we heard another couple conplain and tell the staff not to bother with their soup as they had waited so long. Would not recommend using the restaurant if you have very young and hungry children. Food was good although our starter was just warm. Maybe need to have more waiting staff when they are busy. Not sure we would stay at this hotel again but location wasgood for the zoo. Leave you to make up your mind.
August 26, 2014
Rated 5.0 out of 5.0 by EBandCB Great Stay
Staff very helpful and lovely big room. A bit dated but served our needs at a very reasonable price. Would stay there again if in the area.
August 22, 2014
Rated 4.0 out of 5.0 by skuzzmamma nice place
We stayed for 4 nights as we were attending the motorbike racing at Oulton Park.
We ate in the hotel a few nights and enjoyed the food.
One member of staff in the bar was excellent and was zooming around seeing to everyone on the Friday night. He appeared to be the only one working at all. I think his name was Colin. Very nice young man. The rooms were clean and tidy and the hotel, in general, appeared to be well maintained, though some of the fixtures in the rooms seemed a little tired. I would certainly use this hotel again if I was down that way.
August 21, 2014