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Rated 3.4 out of 5 by 138 reviewers.
Rated 3.0 out of 5.0 by Nice room, below average service The room is typical Holiday Inn decor and comfort. I had no problem once I got checked in and enjoyed the stay. The front desk clerk was kind of friendly, but it seems she couldn't stop looking at her computer screen as i checked in. I couldn't see her screen so I don't know what she was watching, looking away from it long enough to glance at me, look at the printer long enough to get the registration sheet, look at the key encoding machine to get my key card, then back to her computer screen. Upon check out, after stating I didn't get the bottled water or gift bag, or was even offered, I was informed that I am "just a member" and had suddenly lost my "Gold" status. I was "Gold" the previous week in Airdrie, Alberta, and am still gold the week after at that same Holiday Inn Express in Airdrie. The email linking this review even noted my "Gold" status. I will stay at the Holiday Inn in Cheyenne again, because the rooms are nice, even though I may be treated like a second class citizen. September 3, 2014
Rated 2.0 out of 5.0 by Upgrade the rooms at this hotel are in dire need of upgrading. The common areas also need to be upgraded and overall condition of the hotel is outdated. September 3, 2014
Rated 5.0 out of 5.0 by comfortable business trip good service, good prices. Clean room but common areas need updating and cleaning. September 2, 2014
Rated 5.0 out of 5.0 by Cheyenne Hotel was clean and well maintained. It is somewhat dated in decor, but still nice. September 1, 2014
Rated 3.0 out of 5.0 by cheyenne needs updating. "Happy Hour" coffee and cookies disappointing. September 1, 2014
Rated 5.0 out of 5.0 by Good Ole Cheyenne If you want a great bar experience go see Trish. Overall stay is always good, they could do some freshening up August 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and quiet The bed was better than most motel/hotels. Quiet and comfortable August 25, 2014
Rated 5.0 out of 5.0 by Comfortable Beds , Great Service We spent 9 nights at this hotel and our stay was very good. The room was clean and the bed was very comfortable. Received friendly service from the maid, front desk and restaurant staff. No complaints. We would stay here again when we visit Cheyenne. August 25, 2014
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