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Rated 3.3 out of 5 by 145 reviewers.
Rated 3.0 out of 5.0 by Just too big and too old I wish I had read the reviews before booking this property. It's not that it was that bad a stay, it's just that it was over priced for the shape of the property. You know you have screwed up when you arrive to a parking lot that is about 5 years past needing resurfacing. Then you realize for this premium price you've paid you don't even get breakfast. It's the largest HIE that I've stayed in and the staff was clearly not cordial as you find in your out of the way HIE on the edge of town. Just saying, this is not a place I would stay again. September 25, 2014
Rated 5.0 out of 5.0 by Room was tidy and service was great The room was ready when I arrived. Beds were neat; there were four different pillows to choose from. Slept well and any hall noise was minimal as was exterior noise ie: traffic September 23, 2014
Rated 1.0 out of 5.0 by Choose another hotel Dirty top sheet, bathroom was dirty. Conference room was cold. We all were wearing coats. September 17, 2014
Rated 1.0 out of 5.0 by Poor value for the money This hotel is really old and dingy. The room was ok, but the overall hotel is old. Would not stay here again if at all possible. September 15, 2014
Rated 2.0 out of 5.0 by Worn out and dirty The title says it all, warn out and dirty; poor value for money. Some of the rooms are tiny and cramped as well. September 14, 2014
Rated 2.0 out of 5.0 by Musty room and poor air conditioning and air quality I was hot in the room and found it hot and stuffy. Each time I entered it I was aware of a musty smell. The things left in the room from the previous occupant, hair on the counter in the bathroom, chips left in the room made me question if the room had been cleaned and the linen changed. September 14, 2014
Rated 5.0 out of 5.0 by Nice Hotel Overall a good experience at this hotel like all other holiday inn hotels I've stayed at. September 7, 2014
Rated 3.0 out of 5.0 by Nice room, below average service The room is typical Holiday Inn decor and comfort. I had no problem once I got checked in and enjoyed the stay. The front desk clerk was kind of friendly, but it seems she couldn't stop looking at her computer screen as i checked in. I couldn't see her screen so I don't know what she was watching, looking away from it long enough to glance at me, look at the printer long enough to get the registration sheet, look at the key encoding machine to get my key card, then back to her computer screen. Upon check out, after stating I didn't get the bottled water or gift bag, or was even offered, I was informed that I am "just a member" and had suddenly lost my "Gold" status. I was "Gold" the previous week in Airdrie, Alberta, and am still gold the week after at that same Holiday Inn Express in Airdrie. The email linking this review even noted my "Gold" status. I will stay at the Holiday Inn in Cheyenne again, because the rooms are nice, even though I may be treated like a second class citizen. September 3, 2014
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