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Rated 4.1 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by great service Room service come at least 2 to 3 times each day.each time i would use bed and leave room when I came back bed was remade. July 23, 2014
Rated 5.0 out of 5.0 by Friendly and accommidating I really enjoyed may stay at the Holiday Inn Chiang Mai. The staff was very friendly and extremely helpful with all my questions and requests. July 20, 2014
Rated 4.0 out of 5.0 by Great service and comfort A great place to stay.Good breakfast,big variety,very friendly staff. Conceirge and staff a great help and very welcoming and friendly. Doormen always stopped to talk and be funny. I know it is an older hotel,but very well kept and clean. July 16, 2014
Rated 5.0 out of 5.0 by Good Improvement of Rooms A variety of breakfast The attention of the restaurant staff in the morning. July 13, 2014
Rated 5.0 out of 5.0 by a pleasant sray stayed here for 4th time, always a pleasure cannot fault, staff very friendly in a lovely hotel July 7, 2014
Rated 4.0 out of 5.0 by Good Platinum Member recognition As a platinum member this hotel recognized the status more than other Holiday Inns. The hotel staff were giving all their best to the loyal IHG platinum members by offering a dedicated check-in desk, upgraded room with the best view, a big plate of complementary fruits, and manager following up the stay and let you know what benefits you are entitled in the hotel as a platinum member. In addition to the very nice personality of the Thai people, I give full marks for the service. The hotel rooms at higher floors were excellent and spacious, with a great view over the Chiangmai downtown. The hotel was tall enough to be a landmark of Chiangmai, as I can even see the hotel building on the plane! Breakfast was good, adequate choices. I recommend highly the chicken congee which was excellent even in Chinese' cooking standard. Buffet dinner was above average for its inexpensive pricing. Restaurant staff were very nice too. The hotel is a bit apart from the Chiangmai downtown relatively, but it is just inexpensive taking those public transport if you cannot spare a 20 minutes walk in hot sunny days. I will stay in this hotel again next time in Chiangmai. Hope the hotel work hard and maintain the good level of service! June 23, 2014
Rated 1.0 out of 5.0 by location not good location for town. staff not trained well. elevators not working all of the time. there are many better hotels in CM. June 20, 2014
Rated 5.0 out of 5.0 by Great overall experience Traveled to Chiang Mai with my family. I booked the rooms at the website and called to confirm that booking is made. The staff was very friendly to answer all my queries and prompt replying email confirmation. Upon arrival , the hotel staff were friendly and given a priority due the club members and took just few minutes to get the room key. The room was spacious and very comfortable and facing the river. The friendly hotel staff are very helpful in getting any information that I requested, be it taxi booking or directions to the attractions etc. They even went extra miles to entertain my kids. My family and I like the stay at Holiday Inn very much and I am delighted that I have chosen Holiday Inn at Chiang Mai. I would continues to stay at Holiday Inn in my next family holidays. Thank you all the staff and the hotel which made my stay pleasant and memorable. Best Regards June 16, 2014
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