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Rated 4.3 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by Regular guest As always as good stay, im always made to feel at home when staying here. The level of service by far is better than any other Holiday Inn I stay at, which is quite a lot. IHG staff are amazing especially K.Bua. July 20, 2015
Rated 3.0 out of 5.0 by OK in general with some minor problems Good in general but some minor negative factors: -- Located in a remote place -- Wifi often not working -- Lots of insects in canteen, and some ants in room -- Room card sometimes not working -- Lack of socket in room I checked the box of joining the IHG Club on arrival but till now I don't know how to access my account, nor did I receive any email about my membership. Asked several times but the staff was unable to help. July 20, 2015
Rated 5.0 out of 5.0 by Swimming facilities The water is really very cold to swim around 6-8pm. Can it be improved? July 20, 2015
Rated 5.0 out of 5.0 by Тишина, чистота, покой В гостинице отличные условия для отдыха и для работы над различными документами. Очень понравилось питание в столовой по типу Шведского стола и обслуживание в столовых. July 20, 2015
Rated 4.0 out of 5.0 by Big room, confortable bed I participated in an international event hosted in this hotel. I had a very large room on the 18th floor, with a very comfortable bed. The general experience was positive and I do recommend this hotel. My biggest concern is for the elevator system, which is probably the worst I have experienced: in some moments of the day I had to wait even 12 minutes before an elevator stopped at my floor. July 20, 2015
Rated 5.0 out of 5.0 by Outstanding staff friendlyness and professional services I had booked a 7 days rewards night stay and extended to 11 days! The hotel staff is extraordinary friendly and serviceminded all around, eg. front desk, restaurant and housekeeping. Any question and inquiry I had on my stay and the city was welcomed and treated in the best manner. I was recognised as platinum Elite member and had an executive suite room upgrade, 24th floor river view (spacious, but need refurbishments). I was not offered lounge access though, which was unexpected, I am usually offered lounge for rewards night stays at IHG hotels. Breakfast was 50% discount (which makes it a bargain!), I enjoyed the great breakfast servings almost every day. I loved that the hotel offers daily turndown service, so when I returned to my room at night I enjoyed the small flowers or snacs they had arranged in my room. The frequency of the night market shuttle bus service is great, I used that most days too. But first of all, a fantastic, warm service from an all time professional, smiling and friendly staff. I will definitely come back to Chiang Mai again ! July 19, 2015
Rated 4.0 out of 5.0 by Sehr guter Aufenthalt Ein sehr guter Aufenthalt während einer zweitägigen Urlaubsreise in Chiang Mai. Dies Hotel ist während eines Aufenthalts in Chiang Mai sehr zu empfehlen. July 18, 2015
Rated 5.0 out of 5.0 by great value for money and perfect guest service team I stayed at this Hotel for four nights and had a perfect time! The Suite with riverview was very spacious and offered great value for money. The Executive Lounge on the top floor offers a wonderful view over Chiang Mai. My very special thanks go out to Bua from the Guest Service Team and the Concierge-Team. Bua is perfectly guest orientated and it felt like comming home, whenever I returned to the Hotel and had a little chat with Bua. I hope that I will have the possibility to come back to this HI someday... Thank you very much for some wonderful days!!! July 15, 2015
  • 2015-07-27T11:20:09.253-05:00
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