Rated 4.4 out of 5 by 92
Rated 5.0 out of 5.0 by Coco 1 Wonderful service
Excellent service each and every time, great property, very clean and the staff is excellent
February 25, 2014
Rated 5.0 out of 5.0 by HiLandJo Outstanding and very comfortable relaxing stay
this is the place to go if overnight on business in the Midway area. Staff and accommodations are outstanding. Most importantly for a great nights sleep, the housekeeping staff properly knows how to prepare your bed. Linens are fresh and properly fitted. Regardless of how stressful your business meeting went and the amount of tossing and turning you do at night, your sheets will remain tightly and securely fitted to the mattress. Rooms are well and soundly insulated for a great night's sleep. Staff is superb and hotel has quick reliable transportation to Midway airport.
February 20, 2014
Rated 1.0 out of 5.0 by SCtraveler22 Disapointed
Due to flight cancellations I had to stay overnight in Chicago & then fly out in the morning. I chose this hotel because the restaurant was in house, I was arriving late & wanted a real meal & didn't want to go out to get it as I had no transportation. The front desk staff were lovely, the room, not so much. There were MANY stains on the carpet, the toilet tank lid had a big chip out of it. When I untucked the sheets on the bed there was a brown stain (make-up?- who knows?) right in the middle on the top sheet. The room seemed clean if stained & it was late I was not up to hiking back to the front desk with all my stuff & find a new room. I wanted a shower, a meal & a few hours of sleep. The shower was okay. The bathroom light was seriously dim except for in the shower & so not very useful. As for the meal, I wanted real food & so ordered a steak- cooked medium, not med. rare or well done, just a true medium. It arrived as a dried out, unseasoned, lump of TOUGH meat on the outside & seriously rare on the inside, it was barely edible. Too late to re-order anything else, at least I had ordered a salad & the potato was okay. The salt in the shaker was solid & unusable also. If I had not been flying out again in a few hours I would have complained about the room & the meal, they were both sub-standard, I was just too tired to do so.
February 14, 2014
Rated 5.0 out of 5.0 by Spenc123 Enjoyed the Stay
This hotel was very clean and the staff was very friendly. I would recommend this hotel to friends and family.
February 6, 2014
Rated 5.0 out of 5.0 by SideShow Stranded in Chicago
I want to commend the staff of this hotel for the outstanding service they provided when my flight to Atlanta was canceled. They were up-beat and their positive attitudes calmed my nerves and made the situation less stressful. The restaurant located within the hotel made it extremely convenient considering the weather situation.
I high recommend this hotel.
February 3, 2014
Rated 5.0 out of 5.0 by Hummer48 Excellent location great service
Located close to midway airport. Best workout gym out of all the hotels in the area. Service is good and the people are friendly. The Resturant coaches is a good place to eat relax and have a drink.
February 2, 2014
Rated 5.0 out of 5.0 by Jjwg63 Great stay and close to Midway
This new facility has all the pluses for a night close to Midway. Great and helpful stay; shuttle service to Midway; great food in a relaxing atmosphere; and quite. Need a place before an early flight or a good hotel after a late arrival at Midway, this Holiday Inn location will not disappoint.
January 28, 2014
Rated 5.0 out of 5.0 by Stew926 Bring your own pillow...then enjoy!
I am very happy with the Holiday Inn Midway Airport in Chicago. They treat me very well, as a Gold Member, and go out of their way to be overly courteous. The only recommendation I have is to bring your own pillow. They have "soft" and "firm" banners adorning their pillows, but all are equally firm. I get a crick in my neck and have written to them about this with no response. But...I would stay there again if the opportunity arose.
January 28, 2014