Rated 4.0 out of 5 by 191
Rated 5.0 out of 5.0
by guitbit Nice people, great location, clean and comfortable
The staff were excellent, the room was clean and big, and the location was perfect.
May 13, 2013
Rated 5.0 out of 5.0 by SatisfiedCustomer01 Great location and accomodations, Awesome Staff
My stay was very pleasant. The staff was very friendly and extremely helpful. They made all the difference in my ability to experience all that the area had to offer in terms of food and entertainment. Nice gym and self service laundry a big plus! The location is right in the middle of everything. No need to get in the care and drive; you can just walk. Definitely recommend this hotel to others. The only thing I did not care for is having to pay for parking. Thank goodness it was charged to the company.
May 13, 2013
Rated 5.0 out of 5.0 by SUnnyD31 In for one night....
Looking for a place to stay in heart of Chicago downtown...had a great time, unique location and a lot of amenities. Planning to stay here on my next visit.
May 12, 2013
Rated 4.0 out of 5.0 by Letsp May 2013 Stay
I was attending a wedding at the Chicago Mart Plaza Holiday Inn the 4th of May. My call that morning to ask for an early check in was never returned and when I arrived at the hotel they told me I didn't have a reservation. They eventually found my reservation in a pile of people who had already checked in. Even though the web site for the hotel said that the hotel had just undergone a huge renovation I saw little done in the rooms, the carpeting had been replaced, from my stay there 2 years ago and the hotel need a major overhaul then. Furniture was badly chipped and dinged up and the bathroom fixtures were in horrible condition, chipped and cracking. The location is great and the view from the main floor bar and some of the rooms is spectacular but overall there is much that needs to be done in the hotel.
May 11, 2013
Rated 3.0 out of 5.0 by Homerun Elevators
Don't get the room next to the elevator. Its loud all night, plus we could hear our neighbouring rooms conversations. That was after they moved us rooms because the first was not cleaned. Oh well only one night wasted.
May 10, 2013
Rated 5.0 out of 5.0 by Zerke72 My second stay here...
I stayed with the Holiday inn RiverMart Plaza last year because it was included in the point break promotion. The hotel is in a great location and close to public transit. Also a very easy walk to several sights. The rooms were adequate last year.
On this stay, I was very impressed by the upgrades made to the rooms and lobby. I know there is more work to complete the hotel, but what a difference!!! Nice job Holiday Inn!!
I know I will choose your hotel for future visits to Chicago!!
May 10, 2013
Rated 3.0 out of 5.0
by Janee Great view, good bed, bad room key
The room was recently remodeled so it was all new and very cool. The PTAC unit fan was way too loud - good thing I had earplugs.. Although the view was awesome - looking straight down the river, the ice machine was just outside my door and the source of guest noise on the week-end. My key (card) took several attempts to work even after being reprogrammed. It was inconvenient to have to transfer elevators on the 15th floor (lobby) to ground level and down stairs or a long walk from basement level to get to my car in the lot. The staff was very friendly and tried their best to accommodate me with courteous, quick service. Housekeeping staff was also very friendly, warm and accommodating. The pool was great - long for laps and perfect water temp. The quality of the room offset any inconvenience except the parking access.
May 6, 2013
Rated 5.0 out of 5.0 by Liena love it !
We liked everything! For that value you get what you waged for. Amazing Downtown view, nice sheets, great location, awesome pool, wonderful customer service, cheap parking (compare to the area).
That is really worth your money.
Would defiantly stay there next time!
May 5, 2013