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Rated 4.1 out of 5 by 757 reviewers.
Rated 5.0 out of 5.0 by Great hotel with nicer people! Overall I had a wonderful trip to Chicago and being able to relax all week when I got back from working made this hotel even nicer! The staff recommended places and things for me to do to enjoy my stay which was a great touch. I wish there would have been a mini fridge in the room but other than that my stay was enjoyable and I would certainly stay here again! October 15, 2014
Rated 5.0 out of 5.0 by Great and Convenient We had a great stay. We had a great view of the city from our comfortable, clean, and classy room. The hotel is convenient located for us to get to our conference at Moody Bible Institute. The staff was very helpful as well. October 14, 2014
Rated 2.0 out of 5.0 by Comfortable room, overpriced restaurant Rooms were clean and comfortable. The air conditioner we had in the room kept turning on and making loud noises, and in the morning we could hear the other guests outside, but besides that everything was ok. We tried to grab a drink at the bar that was right by the lobby - the hours on the door said they closed at midnight, and it was 11:45 pm, so we wanted to go grab a quick drink. We walk in and asked the bar tender if they are still serving and we were quickly turned away, rudely, which dampened our evening. The next morning we grabbed breakfast at the restaurant. The only complaint I have about the place was that it was extremely overpriced. We decided to get the buffet for two people, which included very basic breakfast items: omelet, pastries, bacon, sausage, eggs, cereal, fruits, cottage cheese, etc… nothing special. The bill for two people came out to be over $50 with tip… whoa. Overall the hotel was nice looking, clean, and comfortable. I may stay here again but will not be returning to their bar or restaurant. October 13, 2014
Rated 5.0 out of 5.0 by Excellent Stay I got this hotel for my husbands birthday. When we checked in I asked for a top floor and the clerk upgraded us! Our room was awesome! Clean, roomy, comfortable bed and great view!!! We went to the Cityscapes bar and they had great drinks and good food with a cool view at night! All staff was very accomodating and nice! ONLY complaint as with all hotels in the city, is that I think parking should come with the room or at least not exceed $25!! To pay the extra $45 for parking is a bit much. But I would definately recommend this hotel!!! October 13, 2014
Rated 5.0 out of 5.0 by 2nd time...will come again I stayed here in May of 2014 as well as October. I love this hotel...the location and the convenience as well as the service. Great price and ability to get work done and get around the city easily. October 13, 2014
Rated 4.0 out of 5.0 by Decent stay in Chicago Staying at a Holiday Inn I don't have super high expectations, because I normally think of them as the convenient place to stay while on the road. But staying at this Holiday Inn in the city, I experienced another level of Holiday Inn - or at least an attempt at another level. The hotel is relatively up to date, decent furnishings throughout the lobby and the guest rooms. I like the more modern feel to these spaces, especially the bathroom - but most of the touches are just appearance not as much improved quality or function. I had a couple of issues at the hotel, but the staff did correct the issues - even if it did take more than one request to do so. If I had to, I would stay here again, although I would imagine I could find an even nicer hotel for the same price - but it is hard to beat the location, right on the river where the Chicago river splits - great views! October 9, 2014
Rated 5.0 out of 5.0 by great property, great location friendly proffesional staff, great location ... I recommend this hotel to anyone traveling to Chicago October 9, 2014
Rated 3.0 out of 5.0 Great Service but had to swtich rooms I received great service at the Holiday Inn but my first room had hair on the sheets and covers of both double beds. I immediately requested a room change and they accomodated me quickly. My second room was clean. Both rooms seemed a bit worn out, with dented and worn down furniture and what appeared to be very worn covers. Both rooms had a nice bathroom but the water pressure was subpar. I did appreciate the free wifi. I would return to this Holiday Inn because the location was ideal, being attached to the plaza and L train convenience. I would request in the future a newer room and absolutely check the cleanliness before unpacking anything. October 9, 2014
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