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Rated 4.1 out of 5 by 676 reviewers.
Rated 4.0 out of 5.0 by clean and great location Clean room. Have been here four years in a row. Got a newly renovated room that was clean. August 18, 2014
Rated 5.0 out of 5.0 by Downtown Chicago Let me start off by saying, this was not my first choice for my stay in Chicago. Unfortunately, I waited too long to book where I had planned to stay and the other hotels were booked. I am really glad. Upon my arrival I was greeted promptly and recognized as an IHG Rewards member. When asked about my room preference (king bed), I was offered a room upgrade (which I accepted). Upon entering our room, my wife and I were truly impressed with the room and the view! We were in walking distance to many attractions, Navy Pier, the water shuttle, and the train (that took us to the Cubs game). The restaurant and bar in the hotel were nice, moderately priced and the bartender was great. For business or pleasure, I would recommend this hotel. Thank you for making our stay so delightful and memorable. August 18, 2014
Rated 4.0 out of 5.0 by !st time staying Great location and staff. 1st time staying here. Would recommend to friends. August 18, 2014
Rated 4.0 out of 5.0 by good location A good value hotel in a good location. The downstairs doorman was ignoring customers but otherwise the stuff was nice. August 18, 2014
Rated 4.0 out of 5.0 by Good stay Nice hotel. Good location. Room was comfortable. Staff was nice. August 18, 2014
Rated 2.0 out of 5.0 by The Worst Stay The staff did not recognize me as a platinum member, so I could not have any upgrade and no additional complementary service. Sleep quality was really poor. Our next room guests were running, shouting and watching TV with extremely loud volume until around 2:00 am. After calling to front desk, they were quiet, but my wife and I could not sleep at all. If there is a party, hotel staff should provide a corner room and manage them as well. August 16, 2014
Rated 5.0 out of 5.0 by Excellent view of Chicago and the Chicago River A little concerned about new building being built in front of the Holiday Inn hope it doesn't block the view. The staff was very nice and knowledgeable. The bathroom could use a little sprucing up but otherwise the room was nicely furnished and clean. August 15, 2014
Rated 5.0 out of 5.0 by Short stay Comfortable bed and room, friendly service. Convenient location to Chicago loop. Restaurants were reasonably priced for downtown Chicago. August 15, 2014
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