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Rated 4.1 out of 5 by 629 reviewers.
Rated 4.0 out of 5.0 by Big, quite room with great view of river For the price, this hotel worked out great for us. The rooms were big, quite and clean. I have nothing but good things to say about my stay. I did not interact with the staff much except at check in but they were certainly friendly enough. Other than the location being a little farther away from Michigan Avenue than I would have liked, I thought the hotel was great. Being next to the Merchandise Mart, the weekends are pretty much dead so it is nice and quite around the hotel which is nice after spending the whole day around crowds of people. Anyway, I would have no problems recommending this hotel to anyone and would stay there again on my next visit to the City. July 23, 2014
Rated 5.0 out of 5.0 by Quality and comfort I would stay here again. Level of comfort and hospitality shown by all staff members was excellent. July 23, 2014
Rated 5.0 out of 5.0 by Great Hotel We loved this hotel for our first visit to Chicago. The hotel and the rooms were clean and the staff were all friendly and very helpful. There was a lot of walking involved as the hotel isn't very centrally located but we were prepared for that and enjoyed that part as well. We found that taking cabs from the hotel to the locations we wanted to go really wasn't that expensive compared to the mass transit options - we were first timers so it was definitely easier to hail a cab when our feet were tired. My 6 year old loved the view from our room and the swimming pool. We definitely would stay at this hotel for our next visit. July 22, 2014
Rated 5.0 out of 5.0 by Great service Nice hotel located in the heart of Chicago. Located near most of the major tourist destinations. July 21, 2014
Rated 4.0 out of 5.0 by Convenitent Great for if you have biz at Merchandise Mart.Rooms clean, staff friendly, restaurant food needs work July 20, 2014
Rated 5.0 out of 5.0 by clean and comfortable Clean, comfy and good location to public transportation. Will recommend to family and friends. July 16, 2014
Rated 5.0 out of 5.0 by Great location and nice hotel The staff are very friendly and worked hard to earn our business. It's a clean hotel in a great location. I'd definitely stay there again. July 16, 2014
Rated 5.0 out of 5.0 by EXCELLENT CUSTOMER SERVICE Jay was THE BEST! LOVE LOVE HIM! The food at the bar was good but in the dining room. ..not so much. July 16, 2014
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