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Rated 4.1 out of 5 by 735 reviewers.
Rated 5.0 out of 5.0 by Great view, lovely hotel, loved the service Our kids loved the view of the river, every point of service we experienced was helpful and friendly, very happy with the proximity to the L and other sightseeing attractions. September 25, 2014
Rated 1.0 out of 5.0 by Disappointing Don't order room service, very poor . When checking out don't be surprised when you get a really miserable face and attitude if you use cash rather than a credit card to pay. Shame the hotel didn't match the city as a whole, I really liked Chicago and will come back definitely, but won't be staying at the Mart Plaza. September 25, 2014
Rated 4.0 out of 5.0 by THANK YOU! My family and I enjoyed our stay and plan to return to your location next time we travel to Chicago. September 24, 2014
Rated 5.0 out of 5.0 by One night, great accommocations Thank you for the IHG Rewards club upgrade and the beautiful view. Wish we had stayed a few more days. September 23, 2014
Rated 4.0 out of 5.0 by Decent hotel with great views A great option in River North yet still close to the loop September 23, 2014
Rated 1.0 out of 5.0 by the room was nice but the staff is horrible Our room was great. The problem we had was with the staff. Very rude. There are many hotels in Chicago to stay at, so I would not recommend this to anyone. September 23, 2014
Rated 5.0 out of 5.0 by serentiy at it;s best I have been staying for alomst 15 years.. love it ! September 22, 2014
Rated 4.0 out of 5.0 by Very comfortable but a few things to work on. Our overall experience was very good but the room we were sent to had not been cleaned so they moved us to a different room. Weird It was confusing at the beginning with Valet parking. There was no one there so I waited and then I had to run up to the 15th floor where my husband was checking in with the parking tag. Seemed primitive and not organized. September 19, 2014
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