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Rated 4.2 out of 5 by 1352 reviewers.
Rated 3.0 out of 5.0 by Chicago Stay Everything went as well as can be expected. Just didn't like how much the rooms were. Never spent so much for a basic room before. June 15, 2016
Rated 5.0 out of 5.0 by Top notch! This was my second time staying at this property and like the first it was top notch once again. Very friendly staff and the rooms were very clean and comfortable. Excellent views of the river and the city. I will definitely be staying at this property every time I travel to Chicago. June 14, 2016
Rated 5.0 out of 5.0 by always a great stay great location, great views, great service- I always come back June 6, 2016
Rated 5.0 out of 5.0 by Wonderful views from your room I stayed on the 19th floor and the views of the Chicago skyline were stunning. June 6, 2016
Rated 4.0 out of 5.0 by GOOD LOCATION AND GREAT DOORMAN The doorman at this facility was very helpful and friendly. However, we had some problems with booking and the first night my son and his family were not given the rooms they were guaranteed. Also, due to capacity on our 2nd night's stay, they had to move to another hotel which was certainly not convenient. Upon their return for the 3rd night's stay, they were finally provided with the room they were "guaranteed." My room was lovely and spacious with a great view. However, since (for some reason) I was under 2 different booking confirmation numbers, I was locked out of my room when I returned to the hotel for my 3 night's stay. That was eventually resolved and I got new keys. My son got stuck in one of the elevators at one point, due to power problem (?) but was eventually freed after about 10 minutes of concern and discomfort. All in all, there were some problems but, in general, it was a satisfactory experience. June 6, 2016
Rated 5.0 out of 5.0 by Habitaciones muy comodas. Las habitaciones del hotel son muy comodas y tienen el mobiliario necesario para relajarse y descansar. La iluminacion es adecuada y la limpieza es impecable. May 31, 2016
Rated 1.0 out of 5.0 by Terrible Service My stay was dreadful. I had no internet or Tv. I was forced to go to bar to watch sports. I drove all the way to Toronto for work. All I wanted to do was relax in my room and that was not possible. Definitely the worst hotel experience I have ever had. May 26, 2016
Rated 4.0 out of 5.0 by Nice Hotel Good place to stay. Hard to find if you don't know where you are going. It is on the 15th floor of the Sun Times Building. I would suggest more signage to the entrance of the hotel May 25, 2016
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