Rated 4.1 out of 5 by 938
Rated 4.0 out of 5.0 by Not a Happy Stay Ok place to stay, Restaurant Needs Work
Convenient location if working at the Merchandise Mart. Pleasant Staff, however this Hotel needs some work! Rooms are 'Rough' and not user friendly. 2small 5"high drawers, no where to put anything away. Lots of condition issues with the rooms. Altho Staff is Great,just Hotel shoes it's age. Restaurant Menu was better, New Menu has no choices. I Chicken Buffalo sandwich. Where did the Great Chicken Parmesan Go and the Truffle oil fries? New Menu,High Prices,No Choices! Again, Staff is Great! COME ON HOLIDAY INN, STEP IN AND WHIP THIS PLACE INTO THE MODERN AGE! Help these Hard Working people that staff this Hotel out! We go back for the People, and Location. Not The Amenities. Would be nice to have both of same quality.
March 28, 2015
Rated 3.0 out of 5.0 by chitownvisitor Good nites sleep
Good hotel design with great views! Decor is eye appealing but customer service needs definite improvement seeming to only touch on the basics but not going the extra mile.
March 24, 2015
Rated 5.0 out of 5.0 by ALD1960 Great room - friendly staff!
Wonderful stay. I enjoyed the hospitality! The room was comfortable and the dining and bar were easy to access.
March 24, 2015
Rated 5.0 out of 5.0 by JRin Great Location
Loved the location in the downtown which was close to my conference. Returning to the Holiday Inn was like a vacation with the friendly staff, wonderful room, excellent on site food and wonderful fitness center and pool! Thanks Mart Plaza!
March 23, 2015
Rated 4.0 out of 5.0 by hockeyfan52 Holiday Inn Mart Plaza Chicago
Room was large and comfortable. Bathroom bright and clean. A great room at a great price in a great location. Self-parking easy and less expensive than anywhere else and included in-and-out privileges. Easy access to the Merchandise Mart and from there, the Brown Line trains. Main negative - no in-room safe. Other oddity: Elevator from parking to ground level, then cross street to hotel - then take elevator to lobby for check-in, then a different elevator to get to rooms. SO three elevators from parking to room.
March 20, 2015
Rated 5.0 out of 5.0 by Bumper13 Randy Weekend with friends
We were in charge of getting the hotel for a weekend in Chicago with friends and we choice the Chicago-Mart Plaza River North. Everyone was very happy with the location of the hotel in reference to all the things we had planned for the weekend. It was within walking distance of all the weekends activities. It was very clean and the staff was very helpful on everything that we needed. I would recommend this hotel for anyone wanting to stay downtown and be close to a lot of restaurants and things to do.
March 18, 2015
Rated 4.0 out of 5.0 by jlgibson Comfy bed
My sister and I enjoyed our stay at the Holiday Inn. Many of the staff members were really nice and helpful, but unfortunately I did meet one who was a bit short with me for whatever reason.
I felt the rooms were very comfortable and my sister loved the pillows on the bed. The wifi was a bit shaky at night. We were out and about most of our trip so we didn't get use the workout room, business center, or swimming pool.
March 17, 2015
Rated 4.0 out of 5.0 by Guto ÓTIMA RELAÇAO CUSTO/BENEFÍFIO
O que pegou foi a falta de capacidade da equipe do hotel em auxiliar o hóspede quando este não estava conseguindo fazê-lo com precisão. Uma atendente foi bastante mal educada!
March 14, 2015