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Rated 4.1 out of 5 by 842 reviewers.
Rated 5.0 out of 5.0 by Ideal for a night in Chicago I had purchased tickets for a show at the Cadillac Palace about half a year ago and expected to be able to find a room at this conveniently located Holiday Inn. Annoyingly, it was showing as no availability for the specific day in question despite the flanking days showing plenty of rooms available. In any case, as I went to finalize our plans a week or two in advance, suddenly rooms were showing as available, so we went. They have some very nice rooms with corner views that offer opportunities to look out and enjoy the city view. On the west side, you can get a view of the trains arriving and departing at Union and Ogilvie All around, there's lots of activity even in the middle of the night. The staff is pleasant, the breakfast buffet is better-than-average, and it is convenient to the north half of the Loop. A skywalk connects to Merchandise Mart so there are other food court type options available without going outside as well. December 24, 2014
Rated 5.0 out of 5.0 by great experience great hotel, great location, will stay there again while visiting family and friends! absolutely loved the location and staff! would recommend the upgrade to skyline view! December 21, 2014
Rated 5.0 out of 5.0 Overall a good experience Comfortable and convenient. Friendly staff. Good value for the money. December 20, 2014
Rated 5.0 out of 5.0 by Great Business Trip I was in town for business and this hotel was perfect for my trip -- close to work, great service, and a very reasonable rate. December 19, 2014
Rated 5.0 out of 5.0 by Chicago Getaway As a platinum Ambassador I was able to check in two hours early and they gave us the best room in the hotel. We had a great corner room with a spectacular view of the city. Jay at the front desk took great care of my fiancee and I. He gave us free breakfast as a thank you for serving in the military. It was greatly appreciated and breakfast was good. We decided to have drinks in the bar mostly for the views and it was very nice and relaxing. Our suite was to standards with the Intercontinental Chicago. We had a nice bathroom and the bed was perfect and really cannot say enough about the views! December 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great hotel, great service, great rooms. Location was also great. December 19, 2014
Rated 4.0 out of 5.0 by great customer service and amazing pillows The staff was very friendly and super helpful. The beds were soo comfy and oh those pillows! December 16, 2014
Rated 4.0 out of 5.0 by Well worth looking at if staying downtown I must say to start that the staff were always welcoming and very helpful with questions on the local area, bill payment issues (should add patient) and receiving of post. Hotel is on the whole a quiet one with very little noise from other rooms, corridors and events. Facilities are all good including the gym and pool for exercise and the bar, cafe and room service were also top notch for a Holiday Inn. Good time had even though I had to work everything was in easy walking distance at the weekend. December 16, 2014
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