Rated 4.1 out of 5 by 965
Rated 5.0 out of 5.0 by happyclient2 Comfortable bed and great service
Comfortable bed and great service. Convenient location.
April 19, 2015
Rated 5.0 out of 5.0 by Carol-72 Convenient and Comfortable Holiday Inn
Stayed at the Holiday Inn Chicago-Mart Plaza for a weekend visit and found it to be comfortable and convenient. Staff were friendly and helpful.
April 16, 2015
Rated 5.0 out of 5.0 by Bannieb just as good as the first time!
i celebrated my five year Anniversary in Chicago and stayed at your establishment loved it so much I came back for my ten year anniversary. I absolutely love the view. The bed is huge and comfy, we were able to relax so much we almost didn't want to leave the room.
April 15, 2015
Rated 4.0 out of 5.0 by Cheds Great hotel in a great location
Stayed here for work, with the hotel only 5 blocks from the office it was easily in walking distance. Overall the stay was great, the common areas looked nice and the staff were courteous.
April 15, 2015
Rated 4.0 out of 5.0 by Utica1210 great stay overall
Was a very clean and friendly hotel. Only complaint was there was two weddings going on and the music was loud till well after 1am.
April 14, 2015
Rated 2.0 out of 5.0 by utawkin2me very mediocre
We specifically sought out a hotel with a pool and as we are Priority Club members and have always been pleased with the brand, we booked our three night stay here. The pool was closed for a good part of the day on our first full day at the hotel and then when it opened back up, the water was ice cold and nearly unusable for the rest of our visit.. My interaction with the front desk regarding my concerns was not met with much care or empathy.
My husband is in a wheelchair and we had a wheelchair accessible room, but the mirror wasn't positioned on the wall so that he could see himself to shave. A fix was found for the duration of the stay but if you are in need of accessibility, be aware.
I requested help from the concierge regarding brunch reservations for Easter and he seemed very distracted or maybe just ready to go home for the night? We fended for ourselves regarding breakfast on Easter.
The pillows are EXTREMELY overstuffed and I could not get a good night's sleep. I called housekeeping to inquire if they have anything a bit smaller (some of the pillow cases were labeled "firm" and some were labeled "soft" so I had hope...) I was told they have only one type pillow. I barely slept the three nights we were there.
Also didn't love that the hotel is on the 15th floor, or that the $35 parking garage fee doesn't include a valet. If I'd realized all of these factors, I definitely wouldn't have chosen this property, especially since the deciding factor was the pool....
The one up side to this hotel is that we had a nice river view from our window (albeit with lots of construction...which isn't to be helped right now).
I would say if you have another option for where to stay...take it. I know I won't stay at this property again.
April 13, 2015
Rated 4.0 out of 5.0 by Raiders Nation Chicago Trip
We went to Chicago to see the Cardinals vs the Cubs at Wrigley Field. The hotel was very close to public transportation. It was close for walking distance to downtown. The hotel was nice and clean and all the staff was great.
April 13, 2015
Rated 4.0 out of 5.0 by n24our Best Hotel Experience in Chicago!
Great location and very well maintained hotel. It seemed like a newly constructed building.
April 11, 2015