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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: CHICAGO
  • Distance From Hotel: 0.0MILES
  • Local time zone: GMT -06:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms: 12
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Chinese
  2. English
  3. French
  4. Japanese
  5. Spanish

Pet Policy

Pet Policy

Only Service Animals Allowed

What's Nearby

What's Nearby

Attraction:
Willis Tower Skydeck
Distance From Hotel:1.0MILES
Attraction:
Millennium Park
Distance From Hotel:1.2MILES
Attraction:
Magnificent Mile
Distance From Hotel:1.2MILES
Attraction:
Art Institute of Chicago
Distance From Hotel:1.3MILES

Parking

Parking

  • Car Parking Available
  • The BEST parking value in Chicago! $35 per day for self-parking includes unlimited in-and-out privileges until 3:00pm the day of check-out in the Wolf Point Parking Garage. Garage clearance is 8' 2".

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms: 521
  • Total number of suites: 9
  • Total number of rooms with only one bed: 210
  • Total number of rooms with only double beds: 311
  • Total number of non-smoking rooms: 521
  • Total number of rooms for the physically challenged: 12
  • Executive rooms
  • Interior corridor
  • Total number of floors: 10
  • FEMA Property Number: IL0107

Downtown Chicago Hotel - Spectacular River and City Views

Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop, the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline.

Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally
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Downtown Chicago Hotel - Spectacular River and City Views

Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop, the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline.

Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile, Navy Pier and Millennium Park, the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago.

Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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Features
The hotel has 521 spacious guestrooms & suites featuring free Wi-Fi and LCD TVs with premium cable, room service, concierge services, and the best parking value in Chicago. Guests can work out in the complimentary fitness center, enjoy a swim in the indoor pool, savor “elevated” comfort food in Merchants Cafe, unwind with cocktails in Cityscape Bar, or grab 'n go in Merchants Market.
Announcements
Get away without having to pay for parking on your next Chicago getaway! Visit the Hotel Packages tab to book our Parking Package and enjoy complimentary parking while you explore downtown Chicago
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Announcements
Get away without having to pay for parking on your next Chicago getaway! Visit the Hotel Packages tab to book our Parking Package and enjoy complimentary parking while you explore downtown Chicago before turning in and relaxing in our spacious overnight accommodations. A $35 value per day.
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Guest Reviews

Rated 4.2 out of 5 by 1363 reviewers.
Rated 5.0 out of 5.0 by outside staff the outside curbside staff was remarkably helpful for those three days wow i am proud to say they treated us like royalty when in fact we are small town people(550)seeking adventure in the big city. thanks June 28, 2016
Rated 2.0 out of 5.0 by Disappointing. We stayed here for a birthday trip. View is great, but the rest was not impressive. The rooms need updating and cleaning. There were holes in the curtains, wallpaper peeling in the bathroom, and poorly cleaned. There were several random extension cords strewn along the walls. The headboard had some type of integrated booklight... But as you pull it down you realize it is not attached with exposed wiring. Most of the staff we encountered were either unfriendly or flat out rude. 2 staff members we ended up riding the elevator with were actually great and very friendly) Also, the on site restaurant is incredibly overpriced. It was $21.95 for their breakfast that was being served in a restaurant with stains on the seats, dirty floors, and again, unfriendly staff. As we checked out, no one even cared to ask how our stay was. We will not return to this hotel for future stays. Disappointing. If you have come to expect a level that many of the other Holiday Inns have transformed to over the past few years you will not be seeing the same here. June 27, 2016
Rated 1.0 out of 5.0 by I will never stay here again! I had a whole host of issues related to my reservation and four other rooms I booked. Each person I talked to provided a different answer, and no one was overly eager to help. Even after talking to several different people about the reservations, the final charges were still wrong, and one of the individuals I had a reservation for was told there was no reservation for him when he checked in. The quality of the food both in the restaurant and with room service was poor for the price and the menu selection is poor. The quality of room cleaning was poor, at one point I had dirty towels left in my room that were placed as new towels to replace the ones that I had previously used. June 24, 2016
  • 2016-06-30 T01:46:49.363-05:00
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15th Floor Lobby of the Holiday Inn Mart Plaza
15th Floor Lobby of the Holiday Inn Mart Plaza
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15th Floor Lobby of the Holiday Inn Mart Plaza The Holiday Inn Mart Plaza Overlooks the Downtown Cityscape Front Desk Reception is Located on the 15th Floor Front Desk Reception is Located on the 15th Floor The Holiday Inn Mart Plaza is Located Next to the Merchandise Mart The Holiday Inn Mart Plaza Overlooks the Downtown Cityscape The Holiday Inn Mart Plaza is located along the Chicago River 15th Floor Lobby of the Holiday Inn Mart Plaza 1st Floor Lobby of the Holiday Inn Mart Plaza Welcome to the Holiday Inn Mart Plaza
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Awards

Quality Excellence Award Winner

Quality Excellence Award


Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

Torchbearer Award

Torchbearer Award


The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

IHG Rewards Club Excellence Award

IHG® Rewards Club Excellence Award

Service above and beyond the call of duty is a matter of pride to the IHG® Rewards Club family of brands. The IHG® Rewards Club Excellence Award is significant because the award recognizes hotels that are consistently delivering benefits and recognition to our top customers - IHG® Rewards Club members.

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