Rated 4.2 out of 5 by 327
Rated 4.0 out of 5.0 by Encores1 Just a couple of things...
Rooms are smallish (and I've stayed at Indigo Hotels previously). And the shower stall had a serious leak in the tile grout which resulted in water covering the bathroom floor nearly to the threshold into the room! I reported this to the front desk, but as we were checking out (I had booked two rooms), I don't know the outcome.
We very much liked the neighborhood where the hotel was located - lots of bars, restaurants and a busy street-life. The bed was very comfortable and capacious, and everything worked (except for that pesky water in the bathroom...). We were only there overnight (dining at a new restaurant in town called the Carriage House - specializing in southern cooking...), but my limited contact with staff and amenities was fine.
July 19, 2013
Rated 5.0 out of 5.0 by YEDA comfortable
The staying was very good.
The hotel is very close to the mishigan avenue.
You can walk easily and pleasantly to the misigan avenue.
The room was clean and comfortable .
July 16, 2013
Rated 3.0 out of 5.0 by kslush Great staff; room needs work
The staff is excellent. The shower head and unit is terrible and needs replacement. New TV's are definitely needed.
July 12, 2013
Rated 5.0 out of 5.0 A Great place to stay in Chicago!
We had the pleasure if staying at the Hotel Indigo, Gold coast, Chicago last week end. What a pleasure! Friendly and knowlegable staff. Very clean and airy hotel room. brightly decorated, incredibly comfortable bed. Great location in a dynamic area of the city, within walking distance to so much and accessible to the trains. Highly recommending to others!!!
July 11, 2013
Rated 5.0 out of 5.0 by Buckleyjs Great service
Helped my family celebrate my parents 49th anniversary. Thank you!
July 8, 2013
Rated 5.0 out of 5.0 by StefMontreal Fantastic experience
Great check in with a lady from Perù whos was outstanding, very professionnal and very nice.
Nice bigs uite with lots of windows.
Very well located.
June 28, 2013
Rated 5.0 out of 5.0 by Maryr61 Comfortable room and great service
I recently stayed at the Hotel Indigo. I've stayed there many times before, since my son goes to school in Chicago. It is always a great experience. the staff is always the same,and so helpful. I always feel like i'm home when i stay there.
June 27, 2013
Rated 4.0 out of 5.0 by Tgrady59 Great location, love the decor!!
We loved the décor at Hotel Indigo - we felt like we were at a beach house, not in a hotel in the middle of Chicago's Gold Coast! The location was fantastic - within walking distance to Second City (which was our purpose for this visit#, Lincoln Park, restaurants and shopping on Michigan Ave. The only downside was a lack of a room refrigerator and the portable air conditioning unit in our room. Otherwise, the room #which we shared with another couple) was large enough for the 4 of us and the beds were comfortable. One small thing that could easily be changed - there weren't enough trash cans in the room - one was found in the bathroom and another one on the complete opposite side of the room by the armoire. It would have been nice to have had one in the room itself, but not a big deal. We liked the value for parking at the independent parking garage for a penny - many times the parking can make what seems to be a reasonable room charge into an outrageous one, but the free parking was a definite plus!!
June 27, 2013
Rated 5.0 out of 5.0 by Pnuttt Fun atmosphere, great staff, great location
The rooms are adorable and quaint with vibrant colors. The bed was comfortable. The staff was very helpful with our luggage, car service and directing us to places to eat or just to relax and hang out. Enjoyed some wine at the little pub on the first floor. Very comfortable and inviting. Had breakfast at the little cafe on our last day and the food was very tasty with fast efficient service.
June 24, 2013
Rated 1.0 out of 5.0 by George7222 Not a good value for the money.
We did not have a good experience at this hotel. When we checked into our room their were several problems.....sink would not drain, could not get the TV to change channels, AC unit rattled and the room safe "lock" had been torn off. Also, our window looked directly into a brick wall. The room was tiny....very tiny and hard to move about with two adults staying there. The Manager did move us to another room and it was slightly better, but still not great! I would NOT recommend this hotel.
June 21, 2013
Rated 5.0 out of 5.0 by SharonSTL Extremely Pleased
I stay in hotels for business each week. This is one of the best experiences I have had.
Great location in Chicago
Helpful, friendly staff
I highly recommend this hotel.
June 18, 2013
Rated 5.0 out of 5.0 by IceCreamMan Best Hotel in Chicago!
I must thank the entire staff of Hotel Indigo for a great 9 night stay!
Everyone from the front desk, manager and housekeeper!
Special Thanks to
Asia for serving me breakfest fast !
Ed the door man for getting me a cab in the pouring rain who stood out in it to get me a cab!
Mary Ann the bartendor who gave me great tips on chicago!
Loved my room, and decor!
June 7, 2013
Rated 5.0 out of 5.0 by Collegereunion95 Great place to stay
This hotel is in a perfect location. Close to restaurants shopping and in walking distance to Michigan Avenue. The hotel is nice. Cool decor, comfy, much character. I would stay here again. There was a small cafe for breakfast and a bar. Overall not much to do in the hotel. It was great for us to hang out with our group and socialize. We had a great view of the front street however the windows were super filthy and need a good washing.
June 6, 2013
Rated 5.0 out of 5.0 by Perks It's the people that make the difference
All the staff, without exception, were charming and helpful. That doesn't detract from the nice rooms and terrific decor, but it makes such a difference. We would like to single out one of your lady receptionists who was on duty when we arrived (she wanted to join us at The Rolling Stones concert) and the lady who runs the bar in the evening.
We had a great time. Thank you
June 6, 2013
Rated 5.0 out of 5.0 by Darryl6696 Chicago Wedding
We stayed at the Hotel Indigo for 1 night, to attend a Chicago Wedding.
We were pleasantly suprised at the excellent location and price. Rush Street is within a few blocks and Michigan Avenue is within walking distance.
The Hotel is well maintained and the staff were cooperative and friendly.
Overall, Hotel Indigo was a great value. We would definetly recommend Hotel Indigo and we will stay again.
May 22, 2013
Rated 4.0 out of 5.0 by Tempo2 Perfect location to enjoy Chicago!
We recently stayed and had reservations for 2 nights, but decided to stay an extra night. The location is absolutely perfect for exploring the city. The Red Line is just a short walk and there's a Starbucks (for those who just can't do without), a Walgreens and a Jewel grocer all within steps. The hotel is nestled in a more residential street-quiet and safe.
I loved the small bar area right up front. It's a great little spot to have a drink and visit with other guests before heading out, or nice to stop back after an evening out. Friendly bar tenders as well.
The hotel is under a bit of a renovation, but thinking that could be completed soon. I see that as a good thing-improving and updating. It never bothered us during our stay. By the time they started any work, we were on our way out :)
The room was plenty spacious and there were mirrors where needed. This can be important when more than one person is trying to get ready. The beds were wonderful. The laminate floors are nice. Carpet can be questionable. Here, you know it's clean. My only suggestion would have been to carry the bathroom tile to the sink area. The laminate can't really handle any moisture it may encounter. Oops! Not a problem for us, but may be a maintenance issue.
We plan to visit Chicago many times, as our son is now living there.
This hotel will definitely be a good choice for us.
I did have a minor question / concern for management and they acknowledged it immediately. The sign of an establishment that truly cares about their guests.
Kudos to Hotel Indigo Chicago...we'll be back!
May 21, 2013
Rated 5.0 out of 5.0 A++++
My friend and I booked a room here for the first time and
Service was Great!!
The staff was super friendly also!!
I would def recommend this hotel to friends and family! =)
May 21, 2013
Rated 4.0 out of 5.0 by Xiang Assistance in front zest
There s an old women with glass in the front desk was not nice when I checked in. I am a foreigner, she said that I don't know what kind room I want with a really bad facial expression.
May 19, 2013
Rated 4.0 out of 5.0 by Barry2713 Great neighborhood
Great reflection of neighborhood. Seemed safe and was clean. Parking for patrons is way too high. I don't know if it was the way I was dressed (work attire) but was treated with discontent. I have nearly a million points with IHG in just the last two years but somehow did not feel welcome here.
May 19, 2013
Rated 4.0 out of 5.0 by GradsDad Great Location, Good Value
Great location for tourist activities. Good value for neighborhood. Staff was attentive to needs, but not very personable... just doing their job. Rooms were clean and an adequate size even with two beds, Surprising to find TV not upgraded to flat panel.
May 19, 2013
Rated 4.0 out of 5.0 by markus1 Great Experience
Loved the decor, cleanliness & the staff. Good location, but the $39 parking fee is rediculous.
May 18, 2013
Rated 5.0 out of 5.0 by TerBear The best hotel and staff in Chicago.
Truly the Hotel Indigo Chicago North is the best. From the moment I walked in the staff made me feel welcome. Every staff member is friendly, knowledgeable and attentive. Very helpful in helping me navigate the city and always had the answers to all of my inquiries. This was my third stay at the Hotel Indigo and I can say it won't be my last. I will always stay at the Hotel Indigo when in Chicago.
May 18, 2013
Rated 5.0 out of 5.0 by ElDonAlmighty Fabulous staff, easy walk to cool places
My wife and I use this as a great getaway because it's a great base to walk to the shopping and clubs on the Gold Coast.
Everyone things about downtown or Michigan avenue, but this area is fun because of the diverse restaurants and a more calm atmosphere.
The staff is fabulous and the rooms are neat.
Did I mention the great staff?
May 17, 2013
Rated 4.0 out of 5.0 by LisaT Great Location
Hotel Indigo was a good value for your money. Our room was spacious and was clean and I love being off the beaten path. Construction was going on during the day but didn't interfere with our stay at all. The lobby has a sitting area and a small bar which was perfect for a night cap or pre-event cocktail. The breakfast was a nice treat and I was very pleased I could order off a menu. I have already booked my next reservation and this time included the breakfast in my room rate.
My only complaint would be the people at the front desk. My experience with both the check-in and the check-out staff wasn't up to the standard of other hotels. They could use a lesson in customer service. They weren't exactly rude, but certainly weren't friendly and acted as if we were lucky to stay at their hotel. Something that can easily be corrected with new employees, if necessary. However, the restaurant server and bar staff were extremely friendly.
Overall, Hotel Indigo is a good value for your money.
May 17, 2013
Rated 5.0 out of 5.0 by TronR1Y Outstanding staff and great location
The pics on the website were reflective of the actual property. Enjoyed the sunny beach-like feel of the room with comfortable bed and faux wood flooring. Cleaning staff provided extra coffee for the in-room Keurig machine. Front desk provided print outs of bus routes and heated up restaurant leftovers in their kitchen. Just 5-9 minutes walking distance to restaurants, bars, shops, Water Tower building, and bus stops. At the time of booking, Indigo was the second least expensive 3-star in the city area.
May 16, 2013
Rated 5.0 out of 5.0 by maudemaudemaude Refreshing Take on a City Hotel
Though you may be in the heart of the hustle and bustle of the city, this hotel makes you feel otherwise. The moment you walk through its doors, you feel as though you're on a tropical retreat. The staff is welcoming, the rooms are inviting, and the overall feel of the place is simply spa-like. After a long day of exploring Chicago, I could not wait to make it back here!
May 14, 2013
Rated 1.0 out of 5.0 by Tabatha no good
Many people were staying at this hotel which we thought ment iy was great until we got there. When we got there our room was given to the wrong person and the man at the front was rude as can be. He just told us it was the person before him who made the mistake and he cant do anything about it. He offered to give me and my husband a double bed room instead. Which i told him i payed in advance and want the room i payed for and me and my husband do not need two beds. Than he replied "dont make this difficult for me." the overnight man ay the front was rolling his eyes and very rude. I work in customer satisfaction and so does my husband. That man should not be working any where near clients. We ended up taking the double room but it wasnt even clean and had holes in the wall and food (im hoping) stuck to the chair. I was in tears telling my husband i just wanted to go home until the next day. The next day when we got back there was another man and he was wonderful. He fixed our room right away to one we payed for. The room did have a hole in it as well in the wall but he said it was from construction. I understand construction but it was a horrible experience for me. It ruined alot of our alone time. I would never recomend this hotel to anyone.
May 13, 2013
Rated 5.0 out of 5.0 by db999 Nice hotel, great location
The hotel is located in a beautiful neighborhood with some wonderful architecture, trees & flowers, etc. -- but only a few blocks from Michigan Avenue. Restaurants are plentiful nearby, including several on Dearborn and Rush Street. The Newberry Library, Chicago History Musem, and Lincoln Park are also close by. And other Chicago attractions are easily reached by CTA train or bus.
The staff was very polite and friendly. The room was nicely decorated and comfortable, and did not have the cookie-cutter feel of many hotel rooms. It suited the neighborhood very nicely, and we would happily stay there again.
May 10, 2013
Rated 5.0 out of 5.0 by jershad13 Great Location and Nice Hotel
Hotel Indigo is on a quiet street a couple of blocks away from many great restaurants and shopping. The hotel was nice and the staff was helpful. Awesome hotel at a great price. I would highly recommend it!
May 10, 2013
Rated 5.0 out of 5.0 by ShellMG Would stay again
My husband and I were in Chicago for one night to celebrate our daughter's graduation from college. We needed an accessible room with space for a wheelchair to turn around, which may have given us a larger bathroom than some of the other rooms.
The hotel decor was a very refreshing change from other hotels, and the arrangement of the furniture made good use of small spaces. The bed was firm and the linens were of good quality. It was nice to have a finished wood floor!
May 7, 2013