Rated 4.1 out of 5 by 442
Rated 1.0 out of 5.0 by WusiMAN VERY BAD !!
worst stay in ANY IHG facility I stayed in the past 13 years -bad staff ,dirty room and someone walked in on me while I'm changing.
$45.00 for parking plus $10.00 makes it very impossible to park for a few days.
December 13, 2013
Rated 4.0 out of 5.0 by SSGardens Great service from the bellmen/Parking an issue!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks to the street side bellmen, I was able to get a good night sleep!
The hotel did not inform their staff until 2 weeks prior to the One of the Kind Show that there would no longer be any oversize parking for their Convention Center Hotel due to the parking lot being torn up and under construction for a new parking garage!!!
This was a disaster as a convention hotel has guests which travel in oversize vehicles ie: . Sprinter Vans!
The bellmen personally went out of their way to help me locate a parking area for my vehicle. This took them a great deal of time and dedication for my safety and satisfaction. Unbelievable that the Holiday Corporate Office would not know in advance of a huge permitted project that there would not be any parking!!!!!! I know better as I work with many agencies regarding building permits. This size of a project can take over a year to get permitted!!!
In the meantime, it is my understanding that the NEW parking garage won't even accommodate oversize vehicles next year?And this is a Convention Center Hotel? Not anymore......
December 12, 2013
Rated 3.0 out of 5.0 by Omega3 Disappointing
Made reservation through IHG web site which indicated no king beds were available. Other travelers in group called directly to hotel days after my reservation and were given a king bed at a lower rate than I got through the "best rate available" IHG web site. When this was called to the attention of the staff I was given the usual "availability changes all the time" explanation. This property would only be a last resort for future bookings, and I will NEVER use the IHG web site for future reservations.
December 11, 2013