Rated 4.1 out of 5 by 634
Rated 3.0 out of 5.0 by buckarroobob Week long business stay
The rooms have been remodeled so that was nice. The bed was very good. Heat and air very good. There was no refrigerator or microwave. For a week long stay these are essential for a business traveler and I was required to use this facility per my employer so having no refrigerator was not to my liking. I used a stairwell in the building often. It got no cleaning attention and the remains of a smoker were in the stairwell all week. I know they can't stop the smoker but they can clean the stairwell. The exercise facility was overly warm and did have plenty of machines and exercise equipment. There were no towels despite my calling and requesting them. Its an OK place to stay for business. For vacation its better than OK a good value. For business travel not so much.
July 28, 2014
Rated 5.0 out of 5.0 by DebbieCA Excellent Service and new pillows.
Front desk (Carmen), bell (Steven), concierge (Robert), restaurant (Antenore), cleaning, and bar staff outstanding overall.
So happy to see that the bullet pillows have been replaced with real pillows.
I was glad to have a remote with sleep timer.
July 28, 2014
Rated 4.0 out of 5.0 by Eil2274 Good Value
This hotel is close to everything in the River North area in Chicago and has a nice view of the skyline. Good Value for the money and nice clean updated room.
July 25, 2014