Rated 5.0 out of 5.0 by rockfordmel Great staff and location
Chose this Holiday for its location near the loop and UIC. Room was very nice but the best thing about the hotel was the staff. Started with check in and was helped by a woman, believe her name started with an N and she had an Eastern European accent, but she was very welcoming and took extra time to make sure we felt very comfortable. Had a small problem with the first room but she quickly got us into a great room. Rest of the staff from the valets to the housekeeping staff was friendly and helpful. General Manager Jim S did a great job dealing with an issue we had and really showed that he knew how to treat people well. Thanks for a great stay and I will be back again!
May 17, 2013
Rated 5.0 out of 5.0 by Chicagoite Great Staff and location
The staff were wonderful. Gave very good directions to attractions and transportation. We left our bag in a Taxis and the staff went out of thier way to assist in getting the Taxis information and contacting the service. Can't say enough about how well they treaded us!
May 16, 2013
Rated 5.0 out of 5.0 by Jester513 Great experience for Down town Chicago
Good value and great service all with a reasonable price for the location
May 14, 2013
Rated 5.0 out of 5.0 by DeniseNEsa Was a nice place to stay
The staff was super nice. We were traveling with our 4 year old. Everyone was wonderful the bed was comfey!!!! Even with the long walks in Chicago. Only down side is it is not part of the Loop but after the first day taxis were my friends.
May 4, 2013
Rated 1.0 out of 5.0 by lilac2001us TV didn't work and room was dirty
There was a blood stain on the sheets, and we had to have the maid come change them. The TV didn't work and we had to have a repairman come in and then he brought us a new tv the next day because whatever he thought he fixed didn't work in the morning. The outside noises were loud. They were doing construction and it woke us up at 8a.m.
April 30, 2013
Rated 5.0 out of 5.0 by Calamarikid7 great for tourist
This Holiday Inn offers a great price, close to Train station and all tourist activities in Downtown -Chicago, Friendly staff who offer assistance on early check-in, directions, and at home experience. I'm going back on my next Chicago trip. five stars!!!
April 30, 2013
Rated 5.0 out of 5.0 by AMTKAMY Great Welcoming Committee
Staff always greets me by name when I come through the door. They promptly respond to my requests and always with a smile. The beds are a bit hard and the furniture is starting to chairs are starting to show their age and abuse but not enough to make their use undesirable. Great, great service!
April 22, 2013
Rated 5.0 out of 5.0 by Melannde clean, comfortable, great location, and great service
After a long train ride it was delightful to find our 'home away from home' just a short walk away. We were treated as real guests, our room was even upgraded for our anniversary. The room as well as the rest of the hotel was one of the cleanest and best kept up that we have found. The staff was always available to answer any questions, give directions, etc.
The two resturants attached to the hotel were both reasonably priced and the food, including the breakfast bar at Sunny's, was very good. Many of the Chicago destinations were with in easy walking distance and the 3 day bus pass was an economical way to reach the more distant sites. We will be back again and are recommending this hotel to all our friends and family.
April 18, 2013