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Rated 4.1 out of 5 by 218 reviewers.
Rated 3.0 out of 5.0 by Close to downtown Location wise convenient but price is high compare to what you get and other same rated nearby hotels. August 21, 2014
Rated 5.0 out of 5.0 by staff Very polite and comfortable atmosphere. Very attentive to detail. August 20, 2014
Rated 4.0 out of 5.0 by Good value in Chicago near to Union station Needed a 1 night stay before departing Union station on Amtrak. Also wanted to be close to a blue line L station as we were arriving from O'Hare airport. This place fitted the bill well in both respects and was good value also. All staff did a great job and we had an enjoyable stay. Would definitely stay here again and recommend it to others August 18, 2014
Rated 5.0 out of 5.0 by I needed a desk. The Staff relocated me to a room with a desk within about 15 minutes upon my request. August 17, 2014
Rated 4.0 out of 5.0 by Great service poor location The hotel provides great services and the staff are nice and helpful. My suitcase did not arrive and I was given a complementary shaving kit. The problem is the location which is off downtown next to very busy traffic and in a bit run down area. It is great if you are coming by car (ample parking). By transit or by foot it is not the best area to explore downtown Chicago. The blue metro line stops very near the hotel (stop Clinton). For exploring the city I would choose another location which has more people in the area and less spooky. August 17, 2014
Rated 5.0 out of 5.0 by clean rooms and friendly staff great service and good location.everything we neede was there August 17, 2014
Rated 3.0 out of 5.0 by Not a bad choice The blue line is just sitting outside of the hotel, which is nice. But the coffee maker doesn't work. And the staff didn't provide bottle water on the next day. August 15, 2014
Rated 4.0 out of 5.0 by Good, bad and ugly Good-suite nice having extra space. Desk girl very nice and helpful, guy who works the door, very helpful. Guest laundry room a nice feature. Bad-not many healthy food choices, restaurant had no atmosphere. Housekeeping walked in on us our last day, early too.. She knocked and before I could get to the door, she was coming in. Hotel rooms a little tired looking. Over charged me almost $170 on prepay rate, took more than a week to get credit. Fitness center very isolated, as a woman, i was not comfortable with the location, so I did not use it. On top floor, diagonally through business center. Could not see it from the hall. Ugly-poor location. Nothing nearby, no restaurants, no shops, no attractions. Be prepared to walk. Parking fee at 40, is high. Considering my car was not in a secure garage, but a sketchy, broken up lot, where the sign for the lot says parking $10. August 15, 2014
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