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Rated 4.1 out of 5 by 221 reviewers.
Rated 5.0 out of 5.0 by Excellent service, very comfortable bed, very clesn As first time guests at this centrally located hotel we were suprised at the cleanliness and appearance of the small lobby and front desk. The clerk was knowledgeable, helpful and friendly. Although we cheked ih early he was able to find us a room on the second floor. The bellman was cheerful and Knowledgeable and he doubled as the valet. Our room was very clean and nicely appointed - not spacious but more than adequate. Beds were very comfortable. We were very satisfied and will not hesitate to stay at this hotel in the future August 29, 2014
Rated 4.0 out of 5.0 by Helpful staff walking distance to down town A one night stay to see Chicago. The reception staff were very helpful. Hotel was a little tired but perfectly functional and a good location for walking in and around down town Chicago. August 28, 2014
Rated 5.0 out of 5.0 by The Staff is the best!!!!!! Swimming Pool on the Roof!!!! The Staff is very attentive to all my needs, they try to remember my name and a little history about me and my company/family. They suggest places to eat outside of their own restaurant which is excellent for breakfast (Sunnys) and late night treats in the lounge. They truly want you to enjoy your stay, not only in their Hotel (which is wonderful) but the whole time you are in Chicago. My Grandchildren loved the pool on the roof! August 25, 2014
Rated 3.0 out of 5.0 by Close to downtown Location wise convenient but price is high compare to what you get and other same rated nearby hotels. August 21, 2014
Rated 5.0 out of 5.0 by staff Very polite and comfortable atmosphere. Very attentive to detail. August 20, 2014
Rated 4.0 out of 5.0 by Good value in Chicago near to Union station Needed a 1 night stay before departing Union station on Amtrak. Also wanted to be close to a blue line L station as we were arriving from O'Hare airport. This place fitted the bill well in both respects and was good value also. All staff did a great job and we had an enjoyable stay. Would definitely stay here again and recommend it to others August 18, 2014
Rated 5.0 out of 5.0 by I needed a desk. The Staff relocated me to a room with a desk within about 15 minutes upon my request. August 17, 2014
Rated 4.0 out of 5.0 by Great service poor location The hotel provides great services and the staff are nice and helpful. My suitcase did not arrive and I was given a complementary shaving kit. The problem is the location which is off downtown next to very busy traffic and in a bit run down area. It is great if you are coming by car (ample parking). By transit or by foot it is not the best area to explore downtown Chicago. The blue metro line stops very near the hotel (stop Clinton). For exploring the city I would choose another location which has more people in the area and less spooky. August 17, 2014
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