Rated 4.0 out of 5 by 129
Rated 4.0 out of 5.0 by ThisIsMyNickname87654 Great place to stay near the Loop
Room was very comfortable, and I was pleasantly surprised to learn that the hotel is only a block from the Blue Line. It made getting around Chicago very easy. I will probably stay here again.
November 29, 2013
Rated 5.0 out of 5.0 by mk71234 Great Hotel
Great Hotel! The hotel staff make you feel like you're staying at a Bed and Breakfast! The staff always greets you when you enter the hotel, leave the hotel or if you're just coming down from the room to eat breakfast in their convenient cafe. The front desk staff are more than accomodating. When we needed directions to ride the subway, Tommie was more than helpful in helping us naviagate Chicago's subway system. When we decided to stay an extra day, because the hotel was just wonderful and there still was more we wanted to see, the front desk were more than helpful in accomodating our request. The valet didn't rush you when you checked in to get all your belongings out of the car, they allowed you to park your car and get your belongings and then hand in your keys when you were ready. It's only a short walk to restaurants and the neighborhood Starbucks, which you'll need in Chicago when it's cold! Also, loved that hotel was only steps away from the Blue Line, so we were able to hop on the subway and go anywhere we wanted in Chicago and return home tired but knowing the train would let us off almost right in front of the hotel. We had a two room suite, which was wonderful with a teenager. And our room was right next to the interstate and we didn't hear any noise at all. One of the great perks of the hotel was having a business center so I could print off tickets to events or maps to the many places that my husband wanted to see. And finally, it was so wonderful to come back each day and find my bed made and room tidied up. As a stay at home mom who cleans the house everyday, that was such a blessing to me! We will stay at this hotel whenever we are in Chicago again!
November 29, 2013
Rated 5.0 out of 5.0 by StLouistraveler Friendly staff
Staff was very accommodating including check-in, dinner, breakfast. Also the barmaid was a real gem, interacting with all of the guest in the bar.
November 24, 2013
Rated 5.0 out of 5.0 by Latina54 Anniversary stay
Being a downtown hotel I was quiet impressed on how amazing the hotel and amenities turned out to be! Shout out to the restaurant very tasty food both on the buffet and menu, Candice was very helpful on recommending places to visit,definitely a hard working employee you have. Front desk was very friendly especially Alina! Will definitely stay here again was worth every penny.
November 21, 2013
Rated 1.0 out of 5.0 Disappointed
Looks nothing like the photos on line , charged extra for parking , toilet overflowed 4 times, not within walking distance to downtown , overpriced snacks from the 24hr shop and was told vending machines not reliable so for same thing they charged three to
Times more than what machine had it for and nothing wrong with vending machine. Room dirty and old and we actually had a suite. Not enough towels of shampoo for the number of guests room was reserved for. Friendly staff except for rough Caucasian lady with long black hair who made me wait to ck out .
November 15, 2013
Rated 4.0 out of 5.0 by anonymousano well done
The hotel looks newly renovated. The staff are polite and thoughtful. Toiletries were excellent.
November 14, 2013
Rated 5.0 out of 5.0 by jcswan97 high quality for price
Nice clean, quiet place to stay for a very reasonable rate downtown Chicago! Valet parking only, makes up the difference.
November 13, 2013
Rated 5.0 out of 5.0 by sanh091 Wonderful Stay!
I was so impressed from the beginning to the end of our stay! Sam and the staff went over and above the call of duty to check us in early and recommended some fabulous eateries to which just added to the experience. Our waitress (wish I could remember her name) at Sunny's dd a fabulous job of bringing us drinks as well.
A heartfelt thank you and we'll be sure to return on our next trip to the Windy City!
November 9, 2013