Rated 4.1 out of 5 by 325
Rated 5.0 out of 5.0 by Bronniespin Excellent time
We had an enjoyable time at our overnight visit to Holiday Inn Downtown Chicago. The room was very clean and the staff polite and extremely accommodating. Will definitely stay here again on my next visit to Chicago.
January 22, 2015
Rated 5.0 out of 5.0 by sllewis89 Great Location
Close walking distance to city transportation and paid a great price.
January 22, 2015
Rated 5.0 out of 5.0 by drw23 Comfortable room and friendly, helpful staff.
Enjoyed our weekend visit at the hotel. The hotel did not have the desire room we wanted, so they were very accomodating and upgraded us to meet our needs. Valet was quick to get our car in and out when we needed it. Housekeeping responded quickly to our needs, as well. We enjoyed the quantity and quality of food at the restaurant.
January 22, 2015
Rated 5.0 out of 5.0 by Deano1962 Very Comfortable Room
I had to attend some training seminars at the Strictly Sail Show at McCormick Place the next day and chose to stay at this reasonably priced Hotel in downtown Chicago. The Hotel far exceeded my expectations of a Holiday Inn and I would definitely stay at this Hotel again. The Hotel Staff was very friendly and highly professional. From the Housekeeper on up to the Hotel Night Auditor and Day Managers all addressed me as, "Sir". The room was very clean and had plenty of easily accessible electrical outlets on the front of the lamps, even the Microwave! , a pet peave of mine at other Hotels I have stayed at. I was surprised my room had a Fridge and Microwave, maybe it was part of the normal room amenities and I didn't realize it. Plenty of big pillows on the King sized bed. The bathroom towels were artisticly fanfolded in various decorative arrays offering a nice touch. The whole room was very clean with modern alarm clock complete with a built in IPod charger? Plenty of lamps too. Lots of Public Transportation nearby. The onsite Restaurant served up a fast and great Breakfast the next morning. Although I did not have time to use the extensive fitness center maybe next time i'll check that out as well as the rooftop pool during the summer. I would definitely recommend this reasonably priced Hotel in downtown Chicago and would stay there again.
January 21, 2015
Rated 5.0 out of 5.0 Great Hotel
Excellent Staff from the front desk to the restaurant everyone was nice and accommodating I will definitely recommend this hotel to friends and family members as well as co workers great location for my business.
January 12, 2015
Rated 4.0 out of 5.0 by Dobee7 comfortable bed
We stayed at the hotel as we had a friend having surgery at Rush. We were so happy to have a nice clean warm place to go. The weather was typical windy city winter--nasty.
We rested as it was a long day. We went down to the restaurant and enjoyed a good meal and then retreated back to our room for a good nights sleep. We felt very comfortable here and if we needed to go back to the hospital we were very close.
My only distraction was the $40 valet charge
But the room was a great value.
January 10, 2015
Rated 4.0 out of 5.0 by Sheet Comfortable bed and great servic
adequate. Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full name
January 9, 2015
Rated 1.0 out of 5.0 by Smith_11 Will never stay here again-please do not waste your money
The staff is not very professional and made several mistakes from checking in to check out.
I called and booked two suite and they took my credit card information and said every thing is fine but did not sent confirmation email. When I called there was no booking under my name and they sign the room to someone else for more money as it was a new year night.
The room was not clean, foul smelling. The bed were small as was the sofa. The kids can watch movies without parent permission but then your credit card will be charged. They might charge your twice for parking your card.
Their printer had no ink. There was nothing in the complimentary breakfast to eat and you need to buy if need any healthy stuff. Even they serve cold coffee.
January 7, 2015