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  • 1 888 HOLIDAY
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Rated 4.2 out of 5 by 352 reviewers.
Rated 5.0 out of 5.0 by Great location, comfy stay The Holiday Inn Hotel and Suites Chicago Downtown is well situated for a visit. Easy walk to downtown attractions, to Greek Town and the Union train station. Even though we Floridians were visiting in cold February weather, we walked to Greek Town, Michigan Avenue, the Money Museum and to the train station. The staff at the front desk couldn't have been friendlier or more helpful. The bellman recommended a wonderful restaurant in Greek Town (Greek Islands) that we liked so much we went back the next day for another meal. Our room was clean, comfortable and quiet, even though the hotel is located in a busy traffic area of the city. The bed, pillows and linens were of high quality and very comfy. We will stay at this hotel if we ever visit Chicago again and will recommend it to others. February 24, 2015
Rated 5.0 out of 5.0 by Home Away From Home I stay in this facility regularly when traveling for business. The staff are always cheerful and anticipate my needs before I do. There have been experiences when they have surprised me with the little things so I returned the favor on my last trip. The restaurant is meidocre and has a very limited (not so great) menu but I highly recommend the breakfast. It is their strong suit. Also, ice tea in the fountain machine is so outdated. People want fresh brewed ice tea! I'll be back! February 24, 2015
Rated 4.0 out of 5.0 by good location This hotel is located within walking distance of Union Station and The Loop. It is a good value for the location. February 23, 2015
Rated 4.0 out of 5.0 by Noisey It was very hard to sleep with all the noise of the downtown area. February 23, 2015
Rated 4.0 out of 5.0 by Prperty needs facelift All was well. My observation was that the hotel was in need of a make over as it was dated. Otherwise the staff, cleanliness was excellent. February 23, 2015
Rated 5.0 out of 5.0 Great stay My daughter and I stayed here for her mid- winter break. We had a great stay. The best part about this hotel is the staff. They are very friendly and they go out of their way to help you. This was our first trip to Chicago and we relied on staff for help many times. Whether it was getting us a cab or assisting us with places to go, the staff made our stay so enjoyable. will stay here again. February 20, 2015
Rated 5.0 out of 5.0 by A friendly, warm welcome! Upon arrival to the Holiday Inn, I was warmly received by the reception staff. They tried to accomodate me getting checked in earlier and although not possible, I was able to go to the hotel bar and relax until my room was ready. I had some great food, although service could have been a lot quicker. Once I had finished my drink, I was ready for another but was waiting around 10-15 mins as there were no staff around or a permanent bar staff member. It would have been even better to see the prices beforehand as it was more costly than expected. Despite this, there were quick to get me a taxi to wherever I needed and when I did spend the night there, I had a great night's sleep. If I could suggest any improvements, it would have been to explain how to access the wifi as I found that I had to log in and also to explain how the breakfast worked if already paid for. February 20, 2015
Rated 5.0 out of 5.0 by excellent hotel stay This was our first time staying at a hotel in Chicago and the stay was excellent. The place was very clean. I really loved that they took care of my vehicle for me. The food was great also. February 19, 2015
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