Rated 4.4 out of 5 by 220
Rated 5.0 out of 5.0 by Doninzoo All around great stay
We stayed at this hotel on a park and fly plan where the car was on the property for 15 days. We stayed overnight,left the car and stayed overnight when we returned. That plan worked perfectly for us-we thoroughly enjoyed our stays and the car was ready to go when we were heading home.
Friendly staff, spacious clean rooms and good food-all anyone could ask for. We will do that again at this hotel.
October 7, 2014
Rated 5.0 out of 5.0 by dano1932 great people
check in lady was the best ,along with the check out lady
October 7, 2014
Rated 5.0 out of 5.0 by jyjj Extreemly helpful and cheerful staff
We arrived late at night and had difficulties with our directions. Heaven promptly got us to the hotel when we called and made sure we arrived safely. Jill was very cheerful and efficient at check in. Heaven helped us negotiate the city for the remainder of our stay making suggestions for the best way to see what we wanted and gave clear directions to us. Her attention to detail and concern for us made our stay enjoyable. We also enjoyed our upgrade for being PC members.
October 2, 2014
Rated 5.0 out of 5.0 by Traveler8989 Nice property
Clean, great location to MDW, nice staff. A bit pricey, but in Chicago, not too bad. Spend the bit extra and stay here. All in All a good hotel.
September 30, 2014
Rated 5.0 out of 5.0 by Tark Pleasant atomsphere
great service and pleasant atmosphere, with quiet surroundings
September 26, 2014
Rated 5.0 out of 5.0 by Rebecca S. Park and Fly at the best Holiday Inn Express!
I stayed at the Holiday Inn Express Chicago Midway last week, and once again, the services were outstanding. The front desk clerk was cheerful, and smiling, and she made sure my check-in was quick and inviting. The room is fresh and modern, with all the amenities I hope for; hair dryer, great shampoo and soap brands, and the most comfortable mattress and pillows a girl could ask for!
Thank you Holiday Inn Express! See you next month!
September 25, 2014
Rated 5.0 out of 5.0 by phat540 Very good accomadation... use the whirlpool suite.
The room was very large. My only 2 complaints was the whirlpool is a little small luckily my partners is petite. the rug was a little worn at transition between tile and rug. But overall room was excellent. I have been to a lot of hotels recently and holiday inn has impressed me and now I look for them.
September 24, 2014
Rated 5.0 out of 5.0 by Pickiest Person Alive Excellent all the way around
I was pleasantly surprised at just how nice everything was here. The facility was modern and among the cleanest I've yet experienced, and I've spent over 1300 nights in hotels during the past 6 years. The staff was cheerful, friendly and attractive - the manager even moved his car so that I could park closer to my room - I mean my god, who does that anymore. Breakfast was fantastic - only problem here was that the hard-boiled eggs were way over-boiled. And saving the best for last... the bed, sheets and comforter - this chain has it nailed - Strong Work guys, and thank you so much for making my stay incredible!
September 23, 2014
Rated 5.0 out of 5.0 by Mayflower18 Comfortable stay and friendly service
This hotel not only have comfortable bed and clean room, but also have great service. We love the free breakfast; free internet and free shuttle to Midway Airport and Train. It is very convenient.
September 23, 2014
Rated 3.0 out of 5.0 by sandra69 Holiday Inn Chicago
Room and bed was comfortable and clean. The only negative was the poor breakfast. There was a decent selection but the items were poor. Eggs and sausage were dry and looked "fake". Some of the items were stale and seems they are put out day after day, not fresh.
September 21, 2014
Rated 5.0 out of 5.0 by Stephen20 Friendly, attentive staff
Every employee of this hotel was extremely nice and proficient at their job. Breakfast was pretty good. The shuttle to the airport/orange line was a great amenity.
September 14, 2014
Rated 4.0 out of 5.0 by Playa Del Carmen HEAVEN!
And, I am not referring to the hotel or our stay there. What I am referring to is the front desk receptionist named Heaven. She is amazing! So professional, knowledgeable, and friendly! I don't think I've ever met someone as friendly as Heaven! And her never ending smile is amazing. Keep up the good work Heaven! Holiday Inn Express has a true gem in you. You deserve a raise!
September 11, 2014
Rated 5.0 out of 5.0 by ltuckjones Exceptional Service
Exceptional. The front desk staff was extremely helpful with instructions/directions on how to get into the city. They offered very helpful tips.
September 9, 2014
Rated 5.0 out of 5.0 by suzyqz Great airport hotel or for Any reason
Top notch staff from check-in to check out. Clean, spacious and comfortable rooms and site amenities. We had a very early morning flight and this was the first timeI have ever experienced the availability of breakfast so early at 4:00 am. It wasn't the full hot breakfast but had fresh fruit, cinnamon rolls and a variety of cold selections…very convenient and truly impressed. Great experience all around.
September 4, 2014
Rated 1.0 out of 5.0 by PAM/TAD MENEAR MAID WOKE US AT 8 AM!!!!!!
I WILL NEVER, EVER STAY AT YOUR HOTEL AGAIN. AT 8 AM YOUR MAID WOKE US BY KNOCKING ON THE DOOR. THIS AFTER WE GOT IN FROM THE CONCERT AT 1:30 AM! WE WAITED FOR THE SHUTTLE FOR ALMOST AN HOUR! MANY CALLS TO YOUR STAFF. WE FINALLY PAID FOR A CAB. I AM A PLATINUM MEMBER AND HAVE 3 PM CHECK OUT- AT 8 AM YOUR MAID WAS KNOCKING ON OUR DOOR!! I HAD A 7 HOUR DRIVE BACK HOME WITH VERY LITTLE SLEEP. SO VERY RUDE - IF YOUR CLEANING STAFF IS NOT SURE A ROOM IS EMPTY... HOW ABOUT CHECKING WITH THE DESK BEFORE WAKING THE GUESTS??? NORMAL CHECK OUT IS 11! NOT 8! WORST. SERVICE. EVER.
THERE ARE OTHER HOTELS I CAN USE WHEN I TRAVEL.
September 3, 2014
Rated 5.0 out of 5.0 by Collegemomma25 Good stay
The hotel was clean, the room was clean and comfortable. We always rely on Holiday Inn Express for a reliable, comfortable place when traveling.
September 2, 2014
Rated 4.0 out of 5.0 by Vikingboyd Staff friendly
Very clean and quiet hotel room. Not happy about the $15 dollars to use parking lot.
August 30, 2014
Rated 4.0 out of 5.0 by Eibba Good Small Hotel for Business Trip
Good small hotel for a work trip to the Chicago area.
August 27, 2014
Rated 4.0 out of 5.0 by Kellbees Wonderful welcome and checkin
Heaven at the desk should be in training. She was very pleasant!
August 27, 2014
Rated 1.0 out of 5.0 Great Check In - Terrible Fire Alarm
The young woman at the front desk was gracious and friendly. The room was neat and clean and the remodeled bathroom was lovely. The hotel appeared neat. We were unable to take advantage of the hotel amenities due to the 4:00 am fire evacuation, which was not handled very well.
August 27, 2014
Rated 4.0 out of 5.0 by terry122 Ease of check-in and comfort
Hotel was easy to locate and convenient parking. Rooms were clean and comfortable.
August 26, 2014
Rated 5.0 out of 5.0 by NRM1 Great Service
This hotel has a great staff from the front desk to the shuttle driver.
Everyone was excellent.
August 24, 2014
Rated 5.0 out of 5.0 by One California Great Place to Stay
I had a good stay at this hotel. It is convenient to Midway Airport and I took the free shuttle several times in order to access the trains to downtown. The room was clean and comfortable but the best thing about this hotel was the staff and particularly the front desk employee, Heaven. She was so courteous and helpful! She
made me feel welcome immediately upon my arrival. She went above and beyond in helping me understand the public transit system in order to make sure this, my first trip to Chicago, was enjoyable. She gave me excellent tips on what to see and do during my visit. She is a great ambassador for this hotel and for Chicago! Thank you Heaven!
August 20, 2014
Rated 4.0 out of 5.0 by VikkiS Close to airport
Good hotel for an overnight stay for travel purposes from Midway airport.
August 19, 2014
Rated 5.0 out of 5.0 by CWE75 Conviently located hotel
This hotel is conveniently located right near Chicago-Midway Airport. Although you pay a premium for being so close to the airport, the hotel was comfortable, clean, and worth it... There was not a lot of airport noise, like many airport hotels. The hotel seemed new and there were lots of plugs for my phone, laptop, etc. There is also a very convenient shuttle to the airport that shows up every 20 minutes. The woman that checked me in was very pleasant and helpful. I would recommend this hotel and I will stay there again when traveling out of MDW.
August 19, 2014
Rated 4.0 out of 5.0 by mwpool Nice place
Very nice hotel with several restaurants within walking distance. Park & Fly with quick shuttle service. This was an excellent amenity for us! Very pleasant staff and very close to Midway Airport. I would stay here again if I was flying out of Midway.
August 16, 2014
Rated 5.0 out of 5.0 by rogerrog roger in chicago
was overall good experience
August 13, 2014
Rated 5.0 out of 5.0 by RETIREDRD Great service
I was really impressed with all the personal. They were extremely friendly and willing to help. They made my stay very pleasant.
August 13, 2014
Rated 5.0 out of 5.0 by Chicago Lou One Of The Best Holiday Inns You Will Ever Stay At
I stay at this hotel on a regular basis. Because of my schedule, I almost always request an early check-in. Mike and the rest of the front desk people are very courteous and accommodating. The Housekeeping staff work very hard and it shows by how clean the rooms and the common areas are. The continental breakfast buffet is very well stocked and the selection is excellent. No matter who is working the breakfast area, it is always clean and pleasant to eat in. I always feel compelled to give the breakfast attendant a tip because of how diligent they are at keeping everything perfect. This is truly one of the best hotels in the Midway area because of its no-nonsense approach to accommodating its guests. The water pressure in the shower is phenomenal! It has some of the most comfortable beds and soft fluffy pillows you will ever find at any Holiday Inn. You will not be disappointed. It's worth the price.
August 12, 2014
Rated 5.0 out of 5.0 by penny2014 great stay
I stay every year here great place, great staff, love the free airport shuttle, free breakfast
August 10, 2014