Rated 4.0 out of 5.0 by Jonathan48 Super close to Blue Line
The hotel staff was very friendly, and the hotel itself was very close (walking distance) to the Blue Line train into the city. I also enjoyed having the beer selection of Bar Louie in the lobby- a welcome change from the typical generic beer that most hotels have.
That being said, my room's shower had water below the floor- you could hear sloshing during while walking on it. This, and a problem with the toilet, was brought up with the staff and it was not taken care of during my stay.
However, that was the only problem with the hotel. The next time I am in the Chicago area I will probably stay here.
June 14, 2013
Rated 2.0 out of 5.0 by Mo77 Great staff... worst bed ever
I am a priority club member (Gold) and i always book with holiday inn.
this time my experience was not the best. because of the bed -which I never slept on anything like before- mattress was really old and uncomfortable by all means.
room carpet was so dirty.. I had to wear shoes all the time.
steam carpet cleaning is badly needed.
staff is the only good thing...
Holiday inn can do better than this.
June 13, 2013
Rated 4.0 out of 5.0 by manateefla Met Expectations
Our stay was very pleasant. A problem with the pay TV was quickly remedied and we were credited for the charge when the problem was not with the hotel but the TV service. The restaurant/bar/hotel staff were very friendly and helpful. Room was clean and comfortable. One caution, the hotel is not as close to the CTA station as we were told. The Shuttle will take you there but logistics don't allow them to pick you up for transport to the hotel. Overall, I would stay there again under the same circumstances.
June 12, 2013
Rated 4.0 out of 5.0 by Yellow1 Good to be near airport
enjoyed the stay. shuttle service was good, especially when I was departing - driver took a 'short cut' to avoid a major tie-up on 90. Bar Louie is very nice - relaxing and I was there when the Blackhawks were clobbering the Kings - the place was rocking!!
June 8, 2013
Rated 4.0 out of 5.0 by xholisani Experience
Although the location is a bit far from down town..I enjoyed my stay. Thanks Ms Q you made me feel at home. Ms Q has amazing PR skills, just a people's person, good personality- always smiling and engaging.
June 5, 2013
Rated 2.0 out of 5.0 by Kitty27 Food, lounge atmosphere and table staff best feature by far
Bathroom sink leaked, shower slow to drain, water temp not consistent,floor housekeeper very short when asked for two towels, pillows absolutely pathetic balls of lumps...worst pillows EVER!!! Sheets so shrunken kept popping off matress every time we turned. Front desk clerk on am departure totally put out with request for receipt. The walk for upper parking area thru pool area beyond creepy and not well lit or directed.
3:00 Saturday lunch in the bistro was delicious and service was fantastic!!!:
We count on the Holiday Inn name and were definitely let down.
May 27, 2013
Rated 4.0 out of 5.0 by Lucia1282 Very comfortable!
Everything was very comfortable and the staff were friendly and quite efficient. I was disappointed that the pool was under construction but more importantly, the shuttle service to the airport was quick and on time! I also appreciated the food from room service which was tasty.
Best of all, I'd been traveling for several weeks so I really appreciated the free internet in the lobby.
Coffee in the morning was good as was the breakfast buffet- a good start to a full day of returning home.
Finally, easy access - one of my friends dropped me off and it was simple for her to get off and then back on the expressway.
Yes, I would book there again.
May 25, 2013
Rated 4.0 out of 5.0 by Donguti Good Bargain!
Very affordable for a mid-range hotel in Chicagoland, the staff is very friendly, the restaurant has very very good food. The building is a bit old and the age shows, but it is very well maintained. My only complains is that it is a bit hard to get to the Cumberland L station from the Hotel, and that the ice machine broke, so I had to use one on a different floor. Otherwise it is a great bargain for someone who brings their car.
May 24, 2013