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Rated 4.0 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by Great Stay This is the nicest Holiday Inn I have stayed at. The restaurant is great, which is especially important because there are no dining options near the hotel, so if you don't have a car, there are no other choices. September 30, 2014
Rated 4.0 out of 5.0 by Convenient location, great staff. Facilities are somewhat dated, but it met my needs. September 29, 2014
Rated 5.0 out of 5.0 by Great hotel, great price! Everything about my stay at this hotel was great! From the moment the shuttle pulled up in front, to my shuttle ride to the train station. The price was fantastic and I will stay here again on my way through Chicago! September 27, 2014
Rated 5.0 out of 5.0 by Good Stay1 Shuttle to and from ORD was fast and efficient. Greeting at check in was friendly and cheerful. Room was a little dated but was clean and comfortable. There were am ample number of electrical outlets in the room. Mattress was very comfortable. A very nice stay at the Holiday Inn! September 25, 2014
Rated 4.0 out of 5.0 by Good value, friendly staff, watch the bartenders Very friendly people. Very clean and quiet. Hotel is a little old but nice. Watch the bar staff, your bill may fluctuate with the same order, ringing up your order as "no sale" etc. Really good food in the restaurant. September 25, 2014
Rated 3.0 out of 5.0 by Older hotel in need of further updating When we checked in the process was speedy and accurate but we did not get the vouchers for breakfast until we asked about it. This is an older hotel that has had some updating but needs some more updating. The mattresses appeared to be a bit old and in need of replacement as they sagged towards the middle of the bed. The service in the attached restaurant was spotty at best. The only reason we stayed there is because the event we were attending was in the hotel. September 25, 2014
Rated 3.0 out of 5.0 by Poor soundproofing The soundproofing of the room is terrible that you can hear the sound when other people closing the doors, and the flushing sound of the toilet in the room next to you. September 24, 2014
Rated 3.0 out of 5.0 by i'd stay away from this one I've stayed at a lot of IHG hotels and this was one towards the bottom of the list for overall experience. I had multiple problems with the internet throughout my stay from not being able to log on at all and it being intermittent after finally getting connected. The shower could not maintain temperature and was anywhere from ice cold to boiling hot. Also discovered the in room fridge wasn't working after taking out my leftovers to eat the next day and they were warm. September 22, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable We have stayed here several times and have never been disappointed. This Holiday Inn fits our needs. Covered free parking, location, restaurant and clean nice rooms are all reasons why we stay here. September 20, 2014
Rated 4.0 out of 5.0 by Leave you car behind. Great location for price If you know how to use Chicago's public transportation, this is a great hotel for the money. A few minutes walk to the "El" was able to visit Chicago and leave the car at the hotel. Parking a car in Chicago is expensive and hard to find depending on the area. Staff was freindly and helpful!! I will stay again. Really great bar in the hotel. September 17, 2014
Rated 5.0 out of 5.0 by Weekend Stay Had a pleasant stay at the hotel, all rooms were clean and updated, staff was very pleasant. The Western omelette for breakfast was excellent!! September 17, 2014
Rated 5.0 out of 5.0 by Well done We had flown in after 15+ hours in the air and arrivedto lime iinfused water in the lobby. The room was clean, comfortable and perfect for our USA reentry. The bath & body works toiletries, refrigerator and microwave were above and beyond appreciated "extras". Bar Louie was the perfect restaurant with wonderful food and full bar selection. Thank you and well done!! September 17, 2014
Rated 3.0 out of 5.0 by Great food and bar - bathroom sounds like the airport Worth staying here just for the bar and food. Close to the convention centre and airport. Shame bathroom extraction is as loud as an F16! September 15, 2014
Rated 5.0 out of 5.0 by Great place to stay near the airport! If you need to stay close to the airport, this is the place! Very comfortable, very friendly staff and good food. September 11, 2014
Rated 4.0 out of 5.0 by Nice hotel, ok shuttle service Hotel is up-to-date, staff was friendly, check-in easy. Was frustrated about the shuttle service -- had to wait ~45 minutes at O'Hare for the shuttle. Overall would stay again if I need a place to stay near the airport. September 9, 2014
Rated 4.0 out of 5.0 by Nice facility good location Customer service was great, nice overall stay. Pool was nice for August, fitness center needs more work. September 4, 2014
Rated 4.0 out of 5.0 by Excellent Hotel I really enjoyed my stay here. Decided to stay here after a flight delay and was really impressed with everything. Easy check in, comfortable bed and friendly staff. Thanks September 3, 2014
Rated 4.0 out of 5.0 by Quiet, clean and comfortable My recent stay at this facility was exactly what I needed for my conference. The room was clean, the floor quiet, and I was satisfied with my stay. September 2, 2014
Rated 3.0 out of 5.0 by Quiet, but old decor and uncomfortable bed Quiet stay, but the room was small for a king room, and the pillowtop mattress was a joke! The decor looks like it's from the 70s or 80s. Definitely not the nicest Holiday Inn I've ever stayed in (probably the worst). No air conditioning in the hallways (sauna!) The only pluses: outdoor pool and friendly staff. August 30, 2014
Rated 5.0 out of 5.0 出行便利,服务好,安静 整体房间和服务,都还不错,床铺舒适,但是性价比不高,需额外加早餐,希望以后价格能够更优惠,下次如果还有机会出差到此将会再次考虑。 August 29, 2014
Rated 5.0 out of 5.0 by Excellent stay and clean rooms very comfortable and affordable prices. Friendly staff and very helpful. Would stay again no question. August 28, 2014
Rated 5.0 out of 5.0 by GREAT Hotel and very nice staff! My family and I were on vacation and decided to use Holiday Inn! I am so glad we did. The stay was wonderful. The hotel was very clean, smelled great and the breakfast was amazing. Hot breakfast and so much to choose from. Rooms were clean and bed was very comfortable for a good nights sleep after a long day of site seeing. The staff was very nice and answered all of our questions. I would defiantly book my next stay with Holiday Inn when my family and I plan our next vacation. August 26, 2014
Rated 4.0 out of 5.0 by Comfortable night's sleep, easy reach from the airport Stayed due to flight delay - shuttle pick up point not very obvious from Terminal 3, but once on board it was pretty efficient. Straight forward checking in despite being busy. Bar nemu was quite limited but had something for everyone, food was served quickly and was enjoyable. Friendly bar staff. Room confortable and quiet, allowing for a good night's sleep. Breakfast was fine but discuss price with staff if you only want a light breakfast (fruit, coffee and toast). Overall, given I was heer for less than 10 hours, a pretty good experience over all. August 26, 2014
Rated 4.0 out of 5.0 by Good Deal by the Airport A good location, easy/plentiful parking, and good restaurant and bar make this a good choice. I was a little disappointed with the view (dirty windows) and noise levels (close to elevators and noisy guests) but would give it another try. August 25, 2014
Rated 5.0 out of 5.0 by Great staff and food I usually do not participate in reviews, but I felt it necessary to comment on the excellent service we received from Danielle, the front desk manager. If she had not helped us with our room and reservations, we would have only stayed one night instead of five nights. You are very fortunate to have her as an employee, and the next time we are in Chicago we will certainly stay at your hotel again. Also, the breakfasts and dinner we had at Bar Louie were excellent. August 24, 2014
Rated 5.0 out of 5.0 by Great Customer Service The hotel highly recognized me as a platinum rewards member. I automatically received an upgrade without asking, the atmosphere was great, the customer service rep represented the hotel well. I will stay again and I recommend the hotel. August 23, 2014
Rated 2.0 out of 5.0 by Bellow average It does not feel like holiday inn. I stay in holiday inn all the time. This is the worst experience. The over all feel is too shabby. Will not stay here again. Attached is the view from my room. Complete nonsense. The windows are taped up. The rooms are not sound proof like all the other airport hotels are. I called the front desk to request some coffee & creamer, they told me its not available. it is pretty pathetic. August 23, 2014
Rated 3.0 out of 5.0 by AC Units are a little noisy This place is adequate for staying the night before a flight from O'Hare. Construction on the area roads makes getting around difficult. August 18, 2014
Rated 5.0 out of 5.0 by Great stay for a reasonable price I was at this hotel for a conference. I know it can be very difficult to please everyone at a 100 person conference; however, I think the staff did a very good job of treating each individual as an individual and not just a part of the crowd. The staff genuinely seems to enjoy their jobs and be proud of their location. August 18, 2014
Rated 1.0 out of 5.0 by 2am nightmare The central reservationist sent us to the wrong hotel at 2am in the morning when our flight was cancelled. I verified several times on the phone to check the location and it was not a misunderstanding. My only explanation is the hotel we were talking about got booked while we were making the reservation and she booked us on a nearby location, but did not tell us of the change. Horrible situation. I was traveling with my 12 yr old to drop him off at an Outward Bound trip and we lost very precious sleep as a result. August 15, 2014
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