Rated 3.7 out of 5 by 64
Rated 5.0 out of 5.0 by WandaJackie123456 Great service
Front desk helpful in organizing taxi's and sight seeing
August 16, 2013
Rated 3.0 out of 5.0 by Psychopuppy This hotel seems to be slipping
I've stayed here several times over the past few years, and it's slipping. There's a dark feeling inside, and things are broken. The ice machine on my floor (second) and elevator #2 were not functioning, with signs on them that looked to have been there for some time.
Gold members used to get free breakfast here, now you get a coupon for $5 off food and $2 off of a drink. I didn't use mine.
Otherwise, clean enough, and I do appreciate having at least one mid-scale hotel in town when I'm here on business.
Front desk was friendly and helpful. Manager was not when I ran into him in the elevator. Not unfriendly, just kind of cold. Never encountered any other staff, but I was only here for one night this time.
August 12, 2013
Rated 4.0 out of 5.0 by nina31 great value
rooms and beds were very comfy. Easy access to fwy.
August 9, 2013
Rated 4.0 out of 5.0 by joshuaA123 Room was not what was expected
I booked online and when I clicked on suite, the description said the room had a whirlpool tub. That's the only reason I upgraded from a standard. Nope, wasn't in the room when I walked in. We were too tired to change rooms and ask where the mistake was. We weren't in the room much, so the discounted government price we already had was fine.
August 9, 2013
Rated 5.0 out of 5.0 by Doggie Very comfortable
My family of 4 stayed 2 nights while visiting in Chico. Our room was very comfortable and extremely quiet. We enjoyed the pool too!
Very pleased with reasonably priced accommodations. Will stay again.
August 3, 2013
Rated 2.0 out of 5.0 by Edvard Adequate Room, Poor AC outside of room
Although the room was adequate, I have to say my comfort range was extremely challenged by the poor air quality in the hallways and elevator. It became a task to deal with the extreme heat and subsequent lack of breathable air when entering the hotel hallways from outside. Each day of our stay we were met with almost unbearable hallway and elevator breathing conditions due to no air conditioning. Holiday Inn failed to provide air conditioned hallways on every floor and the elevator which made my stay uncomfortable. I would have to bring that up with anyone asking for my input on a hotel to stay while in Chico.
August 2, 2013
Rated 5.0 out of 5.0 by ChicoWedding2013 Excellent Service and Beautiful Property
Stayed at the Holiday Inn when we were in Chico to attend a wedding in July for three nights in 2013. The rooms were very beautiful and comfortable and the hotel was placed in a very convenient location (near the freeway and close to retail shops). The staff was incredibly friendly and accommodating as our group was over 70 people, and we were a rather loud group. They were very nice and courteous even though we probably were making too much noise. The manager was very nice and when we had a problem with our reservation they were very quick to resolve it an a manner in which we were very satisfied with with not much fuss. We had a very pleasant and enjoyable stay, and if we are ever back in the Chico area, we will definitely stay at the Holiday Inn.
August 2, 2013
Rated 4.0 out of 5.0 by Vontiki I love this hotel. It is really nice. The beds are comfortable.
The staff is amazing. Everybody is so nice.i would highly recommend it. I feel like family when I'm here. Watch out for the wild cougars at karaoke.
August 1, 2013
Rated 5.0 out of 5.0 by Ramesh5 Great guest service, like the pool area, resturant and fitness center.
We like everything about the hotel, good apperance, like landscaping, matteres, room cleaningness.
June 25, 2013
Rated 2.0 out of 5.0 by Mrsx Comfy bed but......
Comfy bed but rest of suite left a lot to be desired. Way overpriced for what room had to offer but I imagine if you as a family stay in a party town you should expect to stay in a room that appears to have been previously trashed by college students. Bed and bedding nice but that would be the only positive aspect of of our stay.
June 20, 2013
Rated 4.0 out of 5.0 by GPB32 No free breakfast
I have been staying at this hotel for the pass 2 years since my daughter has been attending Chico State. The front desk staff is always friendly and helpful. The rooms are always clean and fresh.
The biggest problem I have had is the breakfast coupons. Sometimes I get free breakfast and other times I get nothing. Being a Priority member and having a history of staying here 2-3 a year you would think I would be able to get a free breakfast.
It would just be nice if there was just some consistency in who gets what at this certain Holiday Inn.
June 16, 2013
Rated 1.0 out of 5.0 Bad staff
Never got any info on anything regarding the bar / restaraunt
Missed breakfast , :-( never gave us any recognition that we are Priority club member . Would never recommend this ever . Staff not willing to help they just made one excuse after another, Sorry I chose this Hotel
June 14, 2013
Rated 4.0 out of 5.0 by Slipstickguy Holiday Inn in Chico
Our room was near the elevator but we never heard it. The bed was comfortable, the facilities adequate. The first morning I took a shower at 6AM and the water was luke warm. I notified the staff and later in the day water was as warm as needed. One morning we were unable to open an outside exit door from the inside. Again, after notifying the staff it was repaired. I think the magnetic locking feature was failing to release when the exit bar was pushed from the inside. Good thing it was not an emergency.
June 11, 2013
Rated 5.0 out of 5.0 by Carol69 Wonderful staff
Everyone was very friendly and helpful. The bed was comfortable and everything was clean and nice.
May 15, 2013
Rated 5.0 out of 5.0 by Carol69 Friendly staff
My stay this time at the Holiday Inn Chico was wonderful. The staff is very friendly and accommodating!
May 4, 2013
Rated 4.0 out of 5.0 by 2biglabs Very comfortable bed.
The bed was clean and comfortable. There was a drippy shower faucet that I couldn't turn off. So I heard it all night.
Overall good service and nice place. I would stay again.
May 3, 2013
Rated 4.0 out of 5.0 by buddyK April 2013
The hotel is close to hwy 99 and several places to dine. The young lady who checked me in was nice and helpful on getting around the area. The workout room had cardio equipment I use in proper working condition.
Overall good value and would stay here again.
April 21, 2013
Rated 4.0 out of 5.0 by Carol69 The staff is always very helpful and nice!
This time when I stayed my shower did not drain very well. I am sure that if I would have mentioned this they, they would have taken care of the situation. The food at the hotel that I ordered was horrible and I will not be eating there again. I did not mention this to the staff either or I am sure it would have been taken care of.
April 3, 2013
Rated 4.0 out of 5.0 by Jeanp Ok place in Chico
We stay here when visiting our college student. It's the median price range for a decent hotel there. There are some flaws, such as a "breakfast" that is simply awful, and this time the Pay-per-view TV viewing did not work, despite attempts by the front desk to fix it. That was a disappointment. But the gym is nice, the beds are comfy, and the staff efficient. So we'll keep coming back.
March 15, 2013
Rated 5.0 out of 5.0 by JFlamingo Hospitality Plus
My nephew Brandon was struck by a drunk driver Dec 8 in Chico CA and admitted to the Nuero Trauma Center at Enloe Medical Center. He was critically injured and has been in a coma since Dec 8th. We called the Holiday Inn at Chico and tried to reserve a room for my sister and her family to stay in as they dealt with this tragedy. I wanted to pay for the rooms but there is a policy that you had to physically present the card upon check in.
With my sister family completely physically and emotionally drained, I wanted them just to be welcomed and given keys to the rooms we rented. We called and then we were transferred to an 800 reservation # who couldn't process our request due to the card presentation policy.
The Desk Clerks Jenny and Sarah were so kind and understanding about our situation, We told them what was going on and what we wanted to do and they found the forms we needed, faxed them to us and had everything ready for my sister to walk in and occupy the rooms we rented for them
My family was so happy to have the rooms and loved the welcome and understanding they received when they arrived.
It meant so much to me to be able to provide the rooms for them. Clean beds, clean rooms and linens and, comfortable beds gave them a respite from the hospital setting they had been in.
When I arrived to check in for another 2 nights, my cell phone was dead. I asked the Desk Clerk Ravi Kolli if there was an iPhone dock radio in the room to charge phones or a loaner charger I could use. He apologized that there wasn't and went into the back and brought out his own personal charger for me to use for the night. He also got me a razor and shaving cream. Things I had forgotten in my rush out the door.
I thought you should know what a wonderful team you have there in Chico.We are going through this terrible tragedy right now and the kindness, understanding and hospitality that your staff shown to my family during this event was truly appreciated.
It was actually our wedding anniversary the night we got there and we couldn't have been treated better. God Bless you all.
December 17, 2012
Rated 5.0 out of 5.0 by 41young Great place!
Front desk was friendly and helpful at check in. Food at the restaurant was great!
November 30, 2012
Rated 5.0 out of 5.0 by Jasperina Chico for Thanksgiving
Excellent, really good value for the money. Comfortable beds, lovely sheets and TV, would stay here again next time we are in town! Thanks and keep up the excellent standards...
November 28, 2012
Rated 2.0 out of 5.0 by Kathy816 Poor Service
We checked in on a Saturday night, and we were staying for a week. We had no service on Sunday or Monday. No one cleaned or refreshed our rooms, towels, and coffee. It was not until I complained that they finally got some one up there on Tuesday.Very poor service. Also, when we checked in they were having a Halloween party in their bar. There were drunk people every where, and a lot of loud music. I told them put us where we could get some sleep. We are priority members and we always use Holiday Inn, but in this case we were really shocked how we were treated, We were not even offered a bottle of water.
November 9, 2012
Rated 5.0 out of 5.0 by dawni Thank You Holiday Inn Chico
I have stayed many times before. Was stuck in San Fran on 10/22 for 9 hrs waiting for a connecting flght to Chico. After a very long day..so great that hotel had shuttle service because car rental was closed. I would definitely stay again. All staff is very friendly, no matter what time of day or night. Airlines need to get a wind of this good customer service thing! Thank You!!
October 28, 2012
Rated 4.0 out of 5.0 by Deni Comfy Beds
This Holiday in was in a great location, withing walking distance from stores and Starbucks. These beds were extremely comfy and clean for me. The flat screen TV was nice. The windows open, which is a plus nowdays. Shuttle service was very prompt and friendly. Would stay here again. Would love to have a free continental breakfast! :)
October 19, 2012
Rated 5.0 out of 5.0 by Nancy13 clean, great bath towels
Very nice place to stay...super clean. Bath towels were huge...love that!
October 18, 2012