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Canyon De Chelly (Chinle)
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 928-6745000
Hotel Fax: 928-6748264
Hotel Fax: 928-6748264
Rated 4.3 out of 5 by 24
reviewers.
Rated 5.0 out of 5.0 by CDCwomanUSA Great stay!
Beds were comfortable, slept very well. Refrigerator was working--not noisy--a plus. Everything was clean! Clean! Clean! Service at the restaurant was excellent. Staff was friendly. Only draw back: need a bigger TV.
June 16, 2013
Rated 3.0 out of 5.0 by DaveDee So So Service
If you're visiting Canyon de Chelly and want a convenient hotel, then this Holiday Inn is the best place to stay because (a) there isn't really any choice in Chinle and (b) it does the basics (clean comfortable room) OK; BUT the staff attitude is appalling and the feel of the place is uninspired.
At check-in, the receptionist was more interested in talking to a colleague than dealing with me. We'd booked a "breakfast inclusive" rate which we were informed was cash limited - something that hadn't been stated on the rate description online. When I started to object, she simply ignored me and kept requesting my signature on the check-in card. Eventually another member of staff summoned the manager, who explained he knew the cash limit wasn't listed but that was what it was. After a long debate, the manager churlishly agreed to waive the limit "as I was a Priority Rewards Member"
In the restaurant [sic] the "host" at breakfast time was not stood at her station, but sat at a corner table reading a newspaper - when she noticed customers, she stopped reading and with clear reluctance she slowly came to her station to grumpily deal with the 'customer' - this happened on 2 consecutive mornings and not just to us, she was universal in her contempt for guests.
These were the 2 most notable members of staff vis-a-vis poor service, but all the staff (with the notable exception of our room maid) demonstrated a poor attitude towards serving the guests.
Not an experience/stay I'd wish to repeat, but it is the only choice if you want to stay close to the canyon - which probably explains the "take it or leave it" attitude of management & staff
June 12, 2013
Rated 5.0 out of 5.0 by coronerdog Excellent staff and great comfortable room
The female clerk at the front desk was a very warm and friendly person with a great personality, she made us feel very welcome. The wait staff in the restaurant are very polite and professional. Excellent !!!
June 8, 2013
Rated 4.0 out of 5.0 by TNWoodchuck Very Nice Room but parking scarce!
Once we got past the young lady at check-in that needs more customer sensitivity training, and the over-crowded parking lot, the room was very nice, as you expect from HI. The lady at check-out was very nice and seemed concerned.
View out our window included trash strewn on the hillside. A few minutes spent picking it up could have prevented a less-than-good impression.
June 8, 2013
Rated 5.0 out of 5.0 by Shooshoo7 Quiet, relaxing
This is our second time staying here and we will come again. Clean rooms and a beautiful outdoor area. Resturant food was delicious.
June 5, 2013
Rated 4.0 out of 5.0 by majay1989 Excellent Service
The staff is well trained and we got very good service. The food at the restaurant was good. The prices are reasonable. The room was clean.
June 4, 2013
Rated 5.0 out of 5.0 by AO123 Great stay
This hotel was excellent in every way. It was better than expected. The meals were great and very affordable. It was clean and the beds were comfortable. I would recommend staying here.
May 22, 2013
Rated 5.0 out of 5.0 by MoSiRo Nice place
while visiting Canyon de Chelly.
Nice staff, beautiful and comfrtable rooms.
We have got a room close to the laundry. At five a clock in the morning, while begin working, we were asleep.....
May 20, 2013
