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Rated 4.2 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 环境不错 挺安静的 由于靠近立交桥,停靠车不是很方便。环境还不错,也不是很吵闹,但是在退房时速度一般,有时候没人,叫车服务也一般,等很久才喊到车。 December 17, 2014
Rated 3.0 out of 5.0 by 硬件符合HI标准,交通便利,服务有待提高 硬件符合HI的普遍标准,内部环境和气氛比较温馨,白金会员升级至小套房值得表扬,但床单下有一小块不能按平的拱起影响了睡眠(两张床拼的?)。早餐在HI里算是不错的,附近200米处就是红土地地铁站,400米处有公交车站,交通便利。服务人员除了最后结账时的前台礼貌恭敬很有范儿以外,其它印象一般,入住时开的房卡失效,在所在楼层给前台电话,没有主动送卡上楼也没有致歉,我下楼取到新卡也没人致歉,酒店忽略了第一次远道上门的客人的感受;接下来借伞,在房间打电话被转两次,最后礼宾部告知人手不够,叫我出门前下来取。长都HI的服务人员并非态度不好,但就是忽视了服务的细节。第二次入住hollidayinn的酒店,感觉与集团下的洲际和皇冠假日相比最大的差距不是硬件而是服务,对服务流程的了解和从客人角度想问题是酒店需要改进的。 December 16, 2014
Rated 4.0 out of 5.0 by 早餐不错,门口停车很杂乱 酒店员工真的很nice,帮忙叫出租车和开门 早餐不错 不足:门口停车很杂乱,酒店房间细节有点显老旧。 另外遇到有住客在电梯吸烟,真是无法让人接受 December 15, 2014
Rated 5.0 out of 5.0 by 不错的一家酒店 经常入住的一家hi,整体而言无功无过,有时候价格虚高,靠近轻轨站,交通比较方便。整体服务还可以,酒店设施也达到hi的标准,就是秋季泳池的温度也开得很低。 December 11, 2014
Rated 5.0 out of 5.0 by 非常好 一贯的好 就是地理位置拥挤了点点 不好停车 免费升级到套房,房间很好,非常安静。 吃的也很方便。 现在基本上出行都是住洲际旗下酒店。 December 9, 2014
Rated 5.0 out of 5.0 服务规范,热情诚恳 健身房的实施过于陈旧,跑步机的噪音较���; 电视信号较差; 出于环保考虑,对于长驻客人的面霜、香皂等不必每日更换。 December 8, 2014
Rated 5.0 out of 5.0 床品舒服 服务很好,但是前台给人感人不够亲和。虽然达到了服务人员该有的基本要求,但是如果能多一点微笑是加分项。用餐时的服务人员态度就非常好,我想吃水煮蛋,那里没有,厨师还特意煮了两个给我。 December 7, 2014
Rated 5.0 out of 5.0 by 位置好 多次入住,位置好,有轨道交通站,还有周边吃饭很方便,晚上出去吃烧烤也很多,下次还会入住,就是会员待遇有待提高。 December 6, 2014
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