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Rated 4.2 out of 5 by 217 reviewers.
Rated 2.0 out of 5.0 by 失败的服务意识 OK,我能理解前台因为忙���等待C/I,但是我入住的时间并不算太晚,可是前台却只有一位员工在办理C/I,而且我在没有打扰上一位客人办理入住的同时问了一下前台员工,是否有其他员工上班?可前台员工并未理会我,甚至都没有看我一眼,可能是因为她太过于专注。另一件事情,我的房间是提前预定的,可是酒店却没有提前赠送欢迎水果,并非我需要这份水果。后来我在入住以后,餐饮部的员工拿着一份水果来敲我的门,但她却忘记了我房间打着'DND',也许她并不能理会'DND'的意义。作罢 February 26, 2015
Rated 4.0 out of 5.0 by Close to train and airport Good location if you are in transit. Very close to the main train terminal and not too far from the airport. Breakfast is good. Will stay again definitely. February 21, 2015
Rated 4.0 out of 5.0 by Friendly staff and good facilities I was on a business trip and stayed at Holiday Inn Chongqing North for 3 nights. The room was clean and comfortable, and the staff were friendly. The breakfast was good, but lunch and dinner options were limited - we went for lunch and dinner during opening hours but shortly past the "mainstream" hours, and some menu items were no longer available. The location was generally convenient for my visits, but it was very difficult to get a taxi during rush hours and when drivers hand over to the next shift. February 11, 2015
Rated 4.0 out of 5.0 by Convirnrt and large rooms Hotel located in good location, close enough to town that travel time was good but not far. February 10, 2015
Rated 5.0 out of 5.0 床铺舒适, 早餐很好 床铺舒适, 但有點馬路的噪音 早餐很好, 選擇多, 味道好........ 酒店有雨傘免費提供, 很貼心的服務 February 9, 2015
Rated 4.0 out of 5.0 by 性价比高 性价比高,早餐可以再丰富一点。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 February 7, 2015
Rated 4.0 out of 5.0 by 不错的酒店 酒店的位置还可以,比较容易找到,出入都比较方便,周边也比较热闹。不过入住时,没有几个人也等了很长时间。另外地下车库不是酒店独立的车库,有点昏暗,而且车位较小,大车停车有点难度。 February 2, 2015
Rated 1.0 out of 5.0 by 服务差劲,客户意识全无 以前我来重庆,一直住该酒店,你们可以查一下入住记录 之前在酒店,白金卡会��都是免费享用行政酒廊,就在12月底最后那次入住之前,我还入住了一次,在入住时,我问了前台,白金卡是否有行政酒廊免费,前台和我说要打八折,那我想八折也还行,就使用吧 然后就到了12月底那次入住,到行政酒廊,那个女服务员和我说,现在不能让我用行政酒廊了,要用,就加200块升级,还说这是经理的指示 我的问题是 1) 一个堂堂四星级酒店,连具体行政酒廊的要求都搞不清楚,培训怎么做的? 2) 我在行政酒廊吃过一周饭,完全没有任何人过来,为什么宁可浪费,也不给白金卡会员使用一下,重庆皇冠假日都有此服务,作为低一个级别的假日就没有吗? 3) 经理想钱想疯了吗? 谁会为了一个行政酒廊加200块钱? 4) 我已经给Global发邮件投诉过你们2次,每次都回我邮件说会尽快安排人出来,但连个电话到现在都没有,完全都没一点服务意识 差劲的服务,房间总是感觉脏脏的,价格也就比洲际便宜100,还没有任何福利,实在难以想象我还会再入住你们酒店 February 2, 2015
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