Rated 4.5 out of 5 by 362
Rated 5.0 out of 5.0 by desa2015 Clean room
The room was clean, and smelled good, not like they were covering up anything. The bed was clean and comfortable. The staff was pleasant and nice. The buffet breakfast was very good, lots of choices and many fresh fruits.
August 26, 2015
Rated 4.0 out of 5.0 by CaptJW Good clean Hotel
The experience overall was good.
It annoyed me no end to have to pay for breakfast considering the rate paid - but it is a large hotel and I suppose there's a bunch of overhead.
Staff was terrific.
August 25, 2015
Rated 5.0 out of 5.0 by Bluejacket1 Family Vacation
I stayed at this hotel during the All Star game and brought my entire family for two days in early August. The kids loved it and my wife was thrilled. The staff is super nice. The restaurant and lounge has great prices and excellent food. We will be coming down several more times to Cincinnati this year and we will be staying at this Holiday Inn. My kids are still talking about the vaction! Great Job to all the staff.
August 24, 2015
Rated 4.0 out of 5.0 by laroe66 Overall Assessment
We enjoyed our one-night stay at this Holiday Inn. We stay at many Holiday Inns,.....mostly Holiday Inn Express, though. The staff are friendly and the facilities are very comfortable. Our only complaint might be on the cleanliness of the floors,...both bathroom and main carpet. The service people just need to vacuum better.
August 22, 2015
Rated 4.0 out of 5.0 by zdon Nice Hotel
Bed was pretty comfortable, but somewhat less so that HI Express hotels that I have stayed and the pillows were small for a King sized bed and overly soft.
August 20, 2015
Rated 4.0 out of 5.0 by AHappyTeddyBear Fantastic Staff
I stayed in this hotel for 6 weeks for business. The entire time, the staff were incredible. They really did their best to make my colleagues and me enjoy our stay.
The rooms were fairly average hotel rooms, although always kept in good condition. The internet was average for the first two weeks (256kb/s) but for the next four weeks, I was consistently getting reliably fast internet (25mb/s and up).
The breakfast is your average continental breakfast, except it's not included! The food is laid out as a buffet. It's the same food everyday. The drinks are brought by servers, and it can take over 10 minutes to get a drink on some mornings.
Overall, I recommend this hotel because of the incredible staff. However, I recommend getting your breakfast elsewhere.
August 16, 2015
Rated 5.0 out of 5.0 by NMK1005 Great Service
The staff was amazing! The hotel itself is beautiful and kept very clean throughout. I have no real complaints with any part of my stay, other than it was extremely cold inside. I highly recommend the Holiday Inn Eastgate to anyone that would like to get away for the weekend, or needs to host a meeting or a conference. Great place!
August 15, 2015
Rated 5.0 out of 5.0 by DispleasedGuest Extremely Happy Guest
I don't know why my nickname came up as "displeased guest" because that's just not true.
I held a two day seminar here and experienced something that is so rare in hotels (I'm in about 150 a year). EVERY PERSON on staff was pleasant and helpful at all times.
Even when the restaurant was terribly busy, every person had a pleasant expression on his or her face all the time (not a fake mask for the customer). Everyone was helpful and kind and my experience there (and the food) was excellent!
Brian (the GM) and his staff are amazing. My meeting room was reset for me in just a couple minutes, everyone pitched in, everyone was doing everything to make my experience excellent...and they succeeded.
A huge thank you to the staff - it makes such a difference in my meeting when everyone that attends is happy!
August 14, 2015