Rated 4.5 out of 5 by 314
Rated 3.0 out of 5.0 by Business Traveler_15 Business Trip
Good hotel but the walk from the lobby to the guest rooms was long especially with luggage.
May 25, 2015
Rated 5.0 out of 5.0 by PGrunner Comfortable and felt safe
A little pricey but good quality. Clean room, nice bathroom and a comfortable bed.
May 21, 2015
Rated 2.0 out of 5.0 by Hol30 Would not recommend...
The conference I attended was fantastic but the hotel was not. My room was incorrect upon check in - requested a nonsmoking room because of allergies - was assigned a smoking room because it was all they had. Upon getting up to my room I located my reservation confirmation papers and brought them back to the desk confirming a nonsmoking room. They were able to find me a nonsmoking room then but also informed me that if your room isn't reserved with a credit card you are not guaranteed anything, basically that reservation confirmation is null and void without a credit card, even though it says on the paper it is guaranteed until 6pm that evening and I had checked in before then. Furthermore, my room was not cleaned well... The first day the bathroom was untouched and no toilet paper was brought. I dropped the remote the second night, under the bed - I went to grab it and noticed that under the bed was gross! There were dirty napkins and bottles. There were used coffee filters behind the coffee pot also. Overall, I thoroughly enjoyed my conference and wouldn't change it for anything but the hotel was poor. It's sad because it is in a great location and would love to check out Cincinnati again when I have more time for myself. Won't be staying there!
May 18, 2015
Rated 4.0 out of 5.0 by hoteller Decent Hotel
The hotel is close to many dining areas and a large shopping mall. The rooms are average and the hotel lobby is expansive upon walk-in and the staff is very friendly.
May 18, 2015
Rated 1.0 out of 5.0 by jkb1010 Stay at hotel
Stay somewhere else. For the cost there are a lot of other options. The positives: the outside appearance and lobby are clean, well cared for. The food in the restaurant (breakfast) was good. The negatives: silverfish in the bathtub; stool/blood on the toilet from a previous occupant; furniture broken in the room; dust so thick I wrote notes to the housekeeping staff stating "dust this".
May 18, 2015
Rated 5.0 out of 5.0 by sjoens Good hotel, Confusing layout
My only complaint stems from asking for a late check out, not being informed until 10:00 am Sunday that it would not be possible (check out is at 11:00)
May 12, 2015
Rated 3.0 out of 5.0 by Pammyjeanne Bad staff service
The bar staff were very friendly and Annie upon check in was very pleasant and attentive, after that it went down hill
May 11, 2015
Rated 4.0 out of 5.0 by CDunk Great Service Decent Room
The kindness of the staff before and during our stay was refreshing. They were prompt to respond when we had a request. However, we found several items in our room that did not belong there. The room also felt a little dusty. The beds were very comfortable and clean.
May 7, 2015