Rated 5.0 out of 5.0 by Laxinati Great Customer Service
The staff were wonderful accommodating our group of lacrosse players! Thank you for a WONDERFUL experience!!!!! :)
May 10, 2013
Rated 1.0 out of 5.0 by businessexecutive37 Average Beds at best, service poor especially from front desk mgmnt.
Service has a long way to go. Front Desk Management is not customer focused. Should put some focus on Front Dest Leadership and service at the restaurant (morning and evening service poor/ slow)
May 8, 2013
Rated 3.0 out of 5.0 by JD27 If you're a smoker - you'll love this hotel....
We were here because of a sporting event that wasn't too far from this hotel. Upon stepping off the elevator to the second floor, all you could smell was smoke. Our room was even worse. They had a maid Fabreeze the hall and room. Hotel was overbooked so we were not able to change rooms. When making the reservations, I was never asked if I wanted a smoking or non-smoking room....I have learned to ask about this in the future....I didn't know that smoking rooms still existed :)
May 6, 2013
Rated 5.0 out of 5.0 by Mac16 Great service and comfortable beds
We were very comfortable and the staff was very friendly and helpful. We will stay there again when we are in town.
May 4, 2013
Rated 3.0 out of 5.0 by CoachGL Convenient Location & Special Need
As a Travel Baseball Team, the hotel location was conveniently located to many food and shopping options.
With an early game start time on Saturday I asked the hotel manager to provide breakfast for my team since we had to leave before normal breakfest hours. The manager did a good job providing some danishes, muffins and orange juice for the boys to grab and go.
May 3, 2013
Rated 5.0 out of 5.0 by Charlie2 Lovely place to stay.
Hotel is clean, updated and comfortable. Staff was very friendly and helpful. I would recommend the hotel but not the restaurant, McKennas, even with the 10% discount. We had to wait over an hour for our food after our order was taken and two people in our group who ordered the ribs had to wait 15 more minutes for theirs after the rest of us were served. They did offer them a free appetizer for the inconvenience. The food once we were served was very good, but the baked potatoes were not very warm. Needless to say, we did not eat there the second night.
April 25, 2013
Rated 4.0 out of 5.0 by cac2013 Comfort away from home
My company always uses this Holiday Inn whenever we are in this area. The lobby is always beautiful with it's waterfall, and the breakfast buffet always satisfies. The room I was in this time had a wonderful king size bed in it, and because of medications that needed refrigeration, there was a mini frig as I requested. To top that, there was also a microwave! In addition to the food provided by the hotel restaurant, there is a great neighborhood restaurant literally down the driveway from the hotel. You can have a couple of drinks and walk it back to your room. Convenient! It also has a pool and work out place, but I've never had the time to try either out. Hopefully, one day I will.
There's a another hotel right next door, but we've never strayed from this Holiday Inn. I would recommend this one to anyone coming to this area.
April 18, 2013
Rated 4.0 out of 5.0 by cjones4mvp Nice stay - Once we got our room
We were in town for a wedding and had booked a suite since there were 3 of us attending the wedding from out of town. Check in was supposed to be at 3pm which would have left us 3-1/2 hrs for myself and 2 females to shower and get changed for the wedding after our 3 hour drive. Well, our room wasn't ready at 3pm when the first person of our group arrived so she ended up going shopping while she waited. Luckily, this place is next to a small mall, which is nice, so that kept her occupied for a few hours. We actually didn't get into our room until almost 6pm and the wedding was 7 so needless to say, it was a struggle to get 3 people ready and our only saving grace was the suite which had 2 bathrooms. Other than the late check-in, our stay was pretty fantastic. The staff was helpful and friendly, the rooms were nice, and the beds were comfy. I only rated this as a 4 star because of the late check-in. Had i wrote the review a day or 2 after my stay, it probably would have been a 3 star but i've calmed down a bit :)
April 12, 2013