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Rated 4.5 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Great location nice hotel friendly staff Upon arrival we were greeted by friendly staff, the lobby is pleasant, small but suitable indoor swimming pool, spacious 2 room suite. Having 2 bathrooms was a big help. Bed was comfortable. Plenty of shops, restaurants, and amenities within walking distance. Thank goodness the road construction was not a bother inside the hotel and only delayed us during rush hour. We would stay there again. June 3, 2014
Rated 5.0 out of 5.0 by Excellent 3 room, 2 King Bedrooms This hotel was perfect for our needs. We selected Holiday Inn Hotel and Suites Cincinnati-Eastgate for their 3 room, 2 bedroom-king size beds and 2 bathroom suite. The living room area was perfect for family meeting up before going out. Our housekeeper, Joy, was great. The entire hotel staff were friendly and helpful. We happened to stay during a time when the hotel was hosting guest for a regional little league tournament (lots of kids) and also there were 3 weddings. Though the hotel was extremely busy, the staff remained calm and professional. With all those people staying at the hotel it did make getting on the internet difficult at times (everyone using at the same time). There was lots to see and do near the hotel and of course downtown Cincinnati was just a short 15 to 20 min drive. We will be staying here again when we are in the area. June 2, 2014
Rated 4.0 out of 5.0 by Nice, well maintained property The Holiday Inn Cincinnati Eastgate is a nice, well maintained property. I was there for a wedding, and the banquet staff and food were awesome. The rooms are up to date, and have free wi-fi. The cable television was in HD, which seems to be rare in Ohio hotels. That was really nice. The only down side to my stay was the hotel didn't offer a complementary breakfast. There is a restaurant on site, but I didn't dine there. Overall, this is a nice place to stay in the Eastgate area. I would definitely recommend to others. Thank you! May 31, 2014
Rated 5.0 out of 5.0 by Great place to stay Would recommend this hotel. It had everything we need for our stay. May 29, 2014
Rated 3.0 out of 5.0 by Beautiful hotel The hotel was beautiful however our room had a terrible body odor smell. We had to run the air conditioning to help reduce the smell. May 28, 2014
Rated 5.0 out of 5.0 by Overall Stay from 5/7/2014 to 5/11/2014 I would like to say that this hotel is the Best Holiday Inn that I have stayed at. The staff was excellent and we were all treated great. If we needed anything, there was question, and we received it quickly. Our whole stay was great. May 22, 2014
Rated 5.0 out of 5.0 by great room and friendly employees very clean and well maintained building!!!! the employees were very friendly and helpful when asking a question!! workout room several machines not working properly May 14, 2014
Rated 5.0 out of 5.0 by Great time Had a convention to attend and found this location to be excellent with minor flaws. The staff was very friendly and helpful. The hotel was clean and rooms were excellent. The pool area was great and all in all everything was good. The only drawback was since the hotel was full parking was lacking and the bed was too hard for my liking. The pillows were excellent and did enjoy the stay. The lower floors seemed a bit noisy so ask for a room higher up. Felt very welcomed. May 14, 2014
Rated 5.0 out of 5.0 by Great overnight stay The room was clean and ready for us. It had a refrigerator and microwave in the room. the pool and hot tub were nice for the kids. May 14, 2014
Rated 5.0 out of 5.0 by Top Quality! Had a terrific stay there! Every one of the staff with whom I had contact was very responsive and efficient. The room was in excellent shape. The hotel upgraded me (without my asking!) since I am a Platinum Level rewards club member. Was wishing my stay would have been longer! So impressed with this hotel and staff! April 29, 2014
Rated 5.0 out of 5.0 by lots of space.... great room for a wknd getaway,,got to go to jungle jims also which is near by.. April 23, 2014
Rated 5.0 out of 5.0 by Very good Karen in housekeeping went out of her way to be nice to me. I appreciate that. April 16, 2014
Rated 5.0 out of 5.0 by Great staff and nice room My stay was pretty pleasant! The staff was friendly and answered questions. The only downfall is that the elevator is far away from the lobby entrance. April 15, 2014
Rated 5.0 out of 5.0 by Great staff and service Everyone that works at this hotel are very nice and inviting. They assit with laundry, mailing, future reservations....all with a smile. I spent about 200 nights at this hotel last year on business and the people at this hotel have made it very enjoyable given the length of time I am away from home. I cannot thank them enough!!! April 8, 2014
Rated 5.0 out of 5.0 by Business Trip My company always uses the Holiday Inn Eastgate for business trips. The atmosphere of this hotel is very comfortable. I enjoy my stays at this hotel. April 8, 2014
Rated 3.0 out of 5.0 by Convenient but dated The property is conveniently located (though the current construction is tough). The interior spaces could use updating. Excellent service in the restaurant. April 7, 2014
Rated 5.0 out of 5.0 by Pleasant staff and good service! Everyone at the hotel was great! My kids and me enjoyed our stay. We loved the one bedroom jacuzzi suite. I want to thank Nicole for our clean room and Carolyn at McKenna's restaurant for great service. April 4, 2014
Rated 5.0 out of 5.0 by Great place Quiet, Clean, Security in parking lot makes you fell safe. April 4, 2014
Rated 5.0 out of 5.0 by Staff The Staff I meet where outstanding: Joe at front desk, Karrie as Sous Chief, Carolyn as waitress and Diane as maid for room. I did not like the micro bossing I saw of the restaurant. I was giving my order and supervisor come and took my waitress in middle of my order to wait on another. I did finally get my order right but thought that was rude. I eat and watch these waitress work and they seem to do an outstanding job but seem to be scared to death of supervisor who is always bossing them around or what I call micro supervising which seems to make them very nervous which seems to make a lot of costumers upset. I also found out hotel does not give free breakfast to members which will make me stay at Holiday express which does offer free breakfast. March 16, 2014
Rated 5.0 out of 5.0 by Had a Great Experience! We had a very nice time during our one night stay. It was very clean and very comfortable. I slept so well, I finally got a good night's sleep! My daughter and niece had a lot of fun swimming in the pool. It was really nice and a relief to see a manager come and check on the pool area to make sure that every child under 18 had a guardian. That was so good to see! Also it was a very pretty place, everything was up to date including all furniture, pictures and other accessories. Thank you very much for a Nice Stay! We will be back! March 15, 2014
Rated 5.0 out of 5.0 by Wonderful We stayed for two nights in an extremely nice double room with a whirlpool bath, two tvs, a bar with microwave, fridge, sink and more. It was so private and peaceful and clean. We can't wait to do it again! March 10, 2014
Rated 4.0 out of 5.0 by Staff Hotel staff are very friendly and accommodating. One small issue is that the cleaning staff did not arrive to turn room over until late afternoon. March 8, 2014
Rated 5.0 out of 5.0 by Great clean pool and hot tub Took Grandkids here for the night. Swim and just get away from the cold. Breakfast was very good and price reasonable. Will be going back again. February 20, 2014
Rated 5.0 out of 5.0 by Excellent place very friendly I will stay here next time I am in the area the staff was very friendly and everything was very nice. February 8, 2014
Rated 5.0 out of 5.0 by Great Property and Staff This may be one of the nicest Holiday Inns I've ever stayed at!! The property is very, very nice and the accommodations were top notch and the entire Restaurant Staff....Servers and Cook made us (myself and work associates) feel welcome and at home. If I ever had to stay on the eastern side if Cincinnati again, I would not even consider another lodging facility!! Great job to ALL!! February 7, 2014
Rated 5.0 out of 5.0 by Sales Excellent place to stay! Great staff all around ! Don't worry over road construction., worth going! January 25, 2014
Rated 4.0 out of 5.0 by Pool area My only complaint was the pool area. There was a church group that consisted of many many many teenagers. They were in the pool when we were there and for quite a while they were un supervised. They were I would estimate between the ages of 9-13 years old. They were not rude to us they were just very loud and had a lot of energy they needed some supervision to calm them down. We could not hear each other talking in the hot tub and swimming in the pool was impossible. A Holiday Inn employee did come in a few times and at one point did ask if we were the chaperones and we said no. He did settle the kids down for a moment but then they just went back to being loud and very energetic. As parents we were very concerned that someone was going to get injured because they were at times almost jumping in on the someones head in the water. they were diving and doing flips into the pool. I think that if they have more meetings like that, Holiday Inn needs to stress the importance of supervision for these children. Thank you. January 23, 2014
Rated 3.0 out of 5.0 by Close to everything rooms in need of updating Location is good close to mall and restaurant. Dining room is great with excellent breakfast Buffett. Room is is Need of updates. Shower head in 614 suxed more water running straight down then out of shower. Hallway foot track at night is bad. Walls and doors do not block out any sound. This is 3rd time I stayed here and the worst for overall experience and large amount of guests running thru halls all times of the night. Will not return will drive extra 14 miles for different ihg brand hotel January 11, 2014
Rated 5.0 out of 5.0 by Management I have stayed with all of the different hotel chains over the past 35 years. The management and staff at this Holiday Inn were top notch, bent over backwards to accommodate my family and guests while I was a guest at this property. The place was spotless, warm,comfortable and all around enjoyable. I would recommend this property to anyone and everyone. Hats off to Holiday Inn. Great suite also. January 1, 2014
Rated 5.0 out of 5.0 by Nice group of People in a nice hotel Have stayed a few times before and the stay is always great...its always nice when they remember your name A+. December 23, 2013
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