Rated 4.3 out of 5 by 81
Rated 5.0 out of 5.0 by goirishjb25 Awesome
Another great stay here! Best staff and best food! Thxs again!
February 6, 2013
Rated 5.0 out of 5.0 by Luna71 Favorite Holiday Inn Location is Eastgate
I have had the pleasure of staying at this location twice. Each time, the ENTIRE staff was over the top fantastic. The front desk managers and attendants were friendly and accommodating, we had the same server each Morning in the restaurant and she was so nice, the bartender Scott is a hoot, and most importantly the rooms were very clean and comfortable. The location couldn't be better as it sits betweens all kinds of restaurants and a mall..some easily within walking distance. I stay at many hotels of all types for work and pleasure and this is truly a great place to stay if you're in that area.
February 1, 2013
Rated 5.0 out of 5.0 by KurtPF Great Hotel
Overall, a great place to stay. I was in the area for business and the hotel was easy to get to, very clean, outstanding staff and great food and service in the restaurant and bar
January 2, 2013
Rated 5.0 out of 5.0 by garyb22 repeat customer
I was attending a company Christmas party.
Was greeted by the hotel staff as soon as I walked in. Very helpful and polite.
Quick and easy check in and check out. Nice location with many attractions nearby.
Had a king size room. Bed was nice and compfy.
Very clean facility through out.
Look forward to staying again.
December 11, 2012
Rated 5.0 out of 5.0 by gene18392 A very nice place!
This is the best Holiday Inn I have stayed at. I can't find one thing bad to say, the staff was helpful. The room was clean. The lounge and restaurant had very good service. I will stay here again!
November 21, 2012
Rated 5.0 out of 5.0 by msdss Very friendly and caring staff and large room
This was one of the nicest rooms we have stayed in the Cincinnati area while visiting our daughter. The facility was very clean and beautifully decorated. Although we didn't go to the onsite restaurant we used room service and were very pleased. The only negative was we had problems with our room key. Otherwise would recommend and plan on staying again when visiting.
October 27, 2012
Rated 5.0 out of 5.0 by csx3298 Spacious
Great, Quick Check in,
Friendly, courteous staff, always a smile
Quick Check Out
Waterfall in lobby, beautiful to look at, noisy after a while
October 26, 2012
Rated 5.0 out of 5.0 by Fieryleo Great Experience!
From making reservations to checking in, room, dining area, amentities, room service and checking out this was by far the BEST experience we've had in Hotel stays! I travel due to my job and stay in some really nice hotels (like this one) but no where near the great time we had at this hotel! Your hotel/staff spoiled myself and family & it's going to take alot to impress us like this hotel and staff did!! Thank You so much for the great experience we had in your hotel!
October 24, 2012
Rated 5.0 out of 5.0 by Goirishjb Awesome place
This is a awesome place to stay! Great staff and great place to relax!
October 22, 2012
Rated 5.0 out of 5.0 by Geeper1999 Great place to stay
we loved our room and with a baby and pack n play everything worked out great. Our son really really loved the toliet paper. see the picture
October 19, 2012
Rated 5.0 out of 5.0 by wcooperpenny Conference
My stay was to attend a conference. The hotel was right off the freeway, clean, lovely decor, food at the resturant and banquet wonderful, and all of the staff was wonderful.
I will be back in December.
October 14, 2012
Rated 5.0 out of 5.0 by EvaW2W Comfortable bed and great service
The king bed was wonderful, and yes, the service was excellent. We called for housekeeping to deliver more blankets and other supplies that we had used up, and they came up gladly. The front desk was very responsive, and our housekeeper was sweet and helpful. Coffee service in our conference-hospitality room, and ice watter in our meeting rooms, was efficiently refilled. We had no complaints about anything -- everyone was friendly and careful. Highly recommend this facility.
October 13, 2012
Rated 4.0 out of 5.0 by Kjack Fair value - excellent beds
My room upon checking in was clean - except for the toilet. The manager was in the hall and I had him review it. The maid came in to clean it. Makes me wonder how well the bathroom was cleaned overall if such an obvious issue was overlooked. The exterior and interior common grounds are beautiful - well kept and maintained. The room never really cooled - I was on the first floor and I had the AC set to the lowest level. Still warm in the room. The bed was excellent very comofortable. The exterior doors only allowed guests in keys were needed AND the doors were always closed - often times this is seen. Not here not once. There is a security guard that walks the premise as well. What really lacked was the hotel's restaurant. We ate dinner there three times. The first night - service and food was excellent. The second night, three cheeseburgers ordered and one steak. 90 minutes later three cheeseburgers arrived cold. The steak had already come out about 30 minutes earlier. Manager comped the table - and should have. The third night, same deal - the food was well over one hour wait. We had a block room rate - however - full price at this hotel would have really been a disspointment - especially with the toilet greeting me.
October 6, 2012