Rated 4.5 out of 5 by 303
Rated 5.0 out of 5.0 by Modocker Outstanding staff, very clean facility
Staff was very friendly, went out of their way to insure my comfort. Whole facility was very clean, and breakfast was great.
May 1, 2015
Rated 5.0 out of 5.0 by JDmorton Great hotel
Everything was clean and staff was friendly. Breakfast was outstanding.
April 30, 2015
Rated 2.0 out of 5.0 by Lisa53098 Mediocre
The bed was very comfortable, and the pillows were great. We booked the 2 room suite, so we had a kitchenette in our outer room. There was no lighting over the kitchen area, so we constantly were trying to make coffee, etc in a dimly lit area, very annoying. One packet of coffee was left for 2 adult guests, really? The coffee was never refilled, so 1 packet of coffee for 2 adult guests for 3 mornings. My husband went out and bought a single cup Keurig and K-cups, and it's a good thing he did, because we never were offered any more coffee by the hotel in our room. We didn't have a "DO NOT DISTURB" sign, so there was none to leave outside on the door. That apparently didn't matter, no one checked on the room anyway. We ran out of toilet paper, and had to use kleenex, and had to keep using our bath towels all 3 days that we were there. Our trash cans were never emptied. I know that we could have called down and requested room cleaning service, but I didn't think we should have to do that. And I never seemed to think of it at the right time. So, we checked in on Thursday, and our room was cleaned after we left on Sunday. We asked for a late check out time, and were told no. That is the first hotel that we've EVER stayed at that would not accommodate a late check out time. We only saw 1 luggage carrier cart, to be shared by the entire hotel. We had several suitcases, and my husband had to make several trips up and down the stairs because of no available luggage carrier. The food was too expensive to eat in the hotel. Approximately $20 for a simple entree is more than we normally pay for dinners. I heard from others that the food was good, but we thought it was too expensive, so we drove out for meals.
April 29, 2015