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Rated 3.8 out of 5 by 17 reviewers.
Rated 5.0 out of 5.0 Great place to stay Everyone was wonderful food was excellent the amenities was great for my grand children May 20, 2013
Rated 4.0 out of 5.0 by Ok stay Front desk girl was very friendly upon arriving. Recognized me as priority club member. Rooms were comfortable but dated. They could use new carpeting and thresholds. AC unit was noisy. Would stay here again. May 19, 2013
Rated 4.0 out of 5.0 by Exceptional Breakfast Staff Thank you Christi and Derrick for your efforts in making each guest feel welcome and to start each day with a smile and a full belly. May 16, 2013
Rated 3.0 out of 5.0 by Convenient for business but an aging facility Right off the Interstate but the traffic situation is horrible around the hotel during rush hour. The attached restaurant, a burger-type joint, is OK for lunch or dinner however the breakfast buffet dissapoints. The wait staff is friendly and competent. Room was adequate but the furniture is chipped and aging. The recliner in our room was terminal. Both arms were broken and the recliner mechanism was nonfuntional. Rugs, bed linen, bathroom clean. Bathroom well-stocked with towels, shampoos etc. No or non-funtioning in-room Wi-Fi. Desk staff said to use the business center if I needed to use a computer. No recognition for Priority Club Members. All in all this hotel was the closest to a business appointment so it sufficed. Were it home base for a vacation I'd be less than thrilled. In my humble opinion this holel is becoming the norm for the Holiday Inn chain and that's a shame. As Priority Club members we've tried to stay loyal to this brand but it's becoming more difficult. April 21, 2013
Rated 4.0 out of 5.0 by Breakfast Really...Having a decent breakfast as a Platinum Member and then charging for OJ? I didn't understand it. April 3, 2013
Rated 4.0 out of 5.0 by Recent Stay Have stayed at this property many times over the past few years. Great location off I-275, convenient to all parts of Cincinnati. Older property but well maintained. Front desk staff friendly. Great breakfast buffet daily, excellent service by restaurant staff. Diiner at Max and Erma's good also. March 16, 2013
Rated 1.0 out of 5.0 by Poor Experience 3/5-3/6/2013 Arrived late due to March snow storm. Was checked into room by 12:45am only to find room (bed unmade) and towels all over bathroom floor. Quickly sumissed that room had never been cleaned. Forget about asking for refund or discount..."manager not available." March 11, 2013
Rated 3.0 out of 5.0 by Messy check-in We arrived to the hotel late and at about the same time as bus-loads of teenage children. The lobby was insane. We were able to check-in relatively quickly and were given keys to a room. When my husband and I got to the room and opened the door it had clearly been cleaned and then used by someone. There were dirty towels on the floor, trash on the counters, and the bed had been slept in. We went back downstairs to the lobby to get a new room. When we explained the situation, the desk clerk said to another desk clerk, "ugh, we've been having so many problems with guests being able to get into other guests rooms." This was really alarming to overhear! We got keys to our new room and that room was clean. It was still disconcerting to overhear that comment and made our stay uneasy. The maid service also knocked on our door twice that morning before we had checked out (once as early as 8:30am) which made us in a rush to leave. Okay hotel, but probably will avoid staying here in the future. March 3, 2013
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