Rated 3.6 out of 5 by 67
Rated 4.0 out of 5.0 by JK2013 Clean comfortable room at a reasonable price
Decent work out room and restaurant on site. Room was clean and comfortable.
December 17, 2013
Rated 3.0 out of 5.0 by PTD2013 Wake up!
Actually my stay was much better than the first two times I was here and stayed two nights in a row this time due to it's proximity to my Customers and the availability of Smoking Rooms. I wouldn't go out of my to stay here though. The Parking Lot leaves a lot to be desired especially in the Snowy Season, the rooms are a bit tired and DARK feeling. Worst of all is the staff. they don't seem to have any idea how to treat a Customer. Heck, if they would just smile it would be a great start. Next, they could work on recognizing that Customers are at the Front Desk. On the other hand, the Bar food was pretty darn good as was the nice Bartender.
December 10, 2013
Rated 5.0 out of 5.0 overall experience
I would defnitely stay at this hotel again, one of the nicer ones I have stayed in during our trips back and forth to Florida.
December 10, 2013
Rated 4.0 out of 5.0 by AlaskaMom Clean, comfortable, convenient
What more could one ask for??? Good amenities, near everything we needed (even the in-laws), and an affordable price.
December 4, 2013
Rated 5.0 out of 5.0 by pokerpete Nice Hotel
This is a nice well ran clean hotel. Nice rooms , Clean and nice place to stay.
November 24, 2013
Rated 4.0 out of 5.0 by EHSOhio Older Hotel, but a nice stay
It could use some updating; however, it is an unique hotel, with the indoor pool in the lobby (behind glass).
Max and Erma's is not good after breakfast. They reduced the menu and they weren't that busy to take that long. Prenty of others in the area.
November 18, 2013
Rated 2.0 out of 5.0 by tjb68 The room was filthy.
The staff were very friendly and accommodating. However the rooms were ridiculously dirty with fingernail clippings and Doritos on the floor. There were also dust balls hanging all over the Ceiling and one of our lamps had a hole burned through the side of it. We had to call housekeeping to come clean the room immediately after checking into our "clean room".
November 13, 2013
Rated 1.0 out of 5.0 by TerreHaute NOT A GOOD TIME
This was the second time I stayed at this property and I will more than likely be looking for somewhere else to stay the next time that I am in the area.
We brought in three bus loads of band kids plus numerous parents and family. And what we were greeted with was a loud out of control party with drunk people all over the place. Outside in the parking lot money was being exchanged, verbal fights were going on foul language was being used and total chaos. The only security officer there was an older gentleman who didn't want to be there and didn't want to deal with the Party situation. The manager was a young fellow whose only concern was to find out who booked us plus the party on the same night.
The party was over around 3 am and I know this as those party goers then came on several of the parent floors and were yelling and being rowdy in the halls. Which woke most of us up, and we had been up since 5 am as we travelled 4 hours to a competition and then was outside in the cold until late that evening.
And, to top it off were were told we could eat at the Max and Erma's until 10 and after that we could eat in the bar. We entered the resturant at 9 and was denied service and had to go to the bar where were again greeted by drunk people who were litterally falling off bar stools and stumbling all over the place. And waited 40 minutes to get 3 bowls of soup and 2 hamburgers. I was very uncomfortable and upset by the whole experience.
There was never an apology or any type of compensation for the problems.
November 7, 2013
Rated 1.0 out of 5.0 by UnHappyInCincy Uncomfortable pillows, fan unit going off and on all night, guests in the hallways making noise all through the night
I would not recommend this hotel for reasons mention in title.
The staff should have been able to control the guest making noise throughout the night.
The fan unit, by design, does not stay either on all the time or off. It would wake me up almost all the time when it would turn off and on.
The pillows were marked as firm and soft. I couldn't tell the difference...they all seem firm.
November 6, 2013
Rated 4.0 out of 5.0 by Davis54 Great service as always
Great place to stay very close to my training center.This is always my first choice for lodging
October 24, 2013
Rated 5.0 out of 5.0 by houseonwheels Great experience, highly recommended
My husband and I stayed here on our way cross-country. It's always hard finding a hotel that accepts pets, let alone two dogs. The gentleman I made the reservation with over the phone was very courteous and cheerful even though it was late at night. The front desk staff was friendly as well. The room was Holiday Inn status - clean, comfortable, and offered all the amenities you'd expect. Breakfast in the morning had tons of options, including made-to-order eggs. Wonderful!
October 11, 2013
Rated 5.0 out of 5.0 by Boolah Nice stay
Easy on and off for the interstate. Nice , big room and friendly staff.
September 22, 2013
Rated 5.0 out of 5.0 by oceanblue Class Reunion Event Successful
In reading previous comments about this hotel, I started to change my reservations to another place. I am so glad I did not. I chose this hotel since my class reunion event was scheduled there.
I found the staff to be extremely professional and courteous. My room was clean and comfortable.
Our class dinner/dance went well. The room was appropriate and the food was outstanding. All talked how great it was. I hope we hold our next class reunion event here and have recommended it to my sister for her class reunion. Kudos to this hotel!
September 6, 2013
Rated 3.0 out of 5.0 by Kajpac So so
What can I say????????
My response to all questions tells the entire story. There is nothing else to add.
September 4, 2013
Rated 3.0 out of 5.0 by unsatisfiedstay Just an OK stay
Probably won't stay here again. I stayed here two weeks in a row, in two different rooms, and both had clogged showers. Taking a ten minute shower left you standing in two inches of water.
In the second room the air conditioner was so loud you couldn't hear the TV unless you turned the volume up really high. Getting a good nights sleep was very difficult also due to how loud the AC was.
Finally, the dungeon of a room that they call a fitness center is terrible. The ceiling is so low it feels like you might hit your head while running on the tread mill. It was also about 80 degrees even though they had a portable AC unit that was set to 62.
August 26, 2013
Rated 5.0 out of 5.0 by Joe99 Great breakfast buffet
This was one if not the best breakfast buffet I have ever had at any hotel. Not just cold cereal & a waffle maker, it was great. Only problem second day we waited to later in AM and they ran out of food 30 min before ending.
Pool was wonderful, great size, very open, kids loved it.
August 21, 2013
Rated 2.0 out of 5.0 by maryrox Mixed emotions
I found the advertising about this property a bit disappointing. There is no tennis court that is usable (no net up and many cracks), the outdoor pool does not get sunlight until the afternoon, and there are no ceramic coffee cups or real glasses in the room.
On the positive side, the refrigerator and microwave were nice and the beds were very comfortable. Overall, the building needs updating, but it was nice to have the option of indoor or outdoor pools. The gift shop? It has to be a joke.
August 19, 2013
Rated 5.0 out of 5.0 by Misskeely More than expected
Everything was great and the people were gracious.
We were going to Kings Island and I didn't want to go south of Kings Island but everrything was booked. Turned out this Holiday Inn is a great location for KIngs Island. Who knew. They even had ajoining rooms which we needed with two teensand two adults. Checkin person worked very hard to find us the rooms to suit our needs.
August 18, 2013
Rated 4.0 out of 5.0 by Jim71 Comfortable bed and great service.
It started off with a room with no air and the wall paper was coming off the wall. We called and we had someone up in the room very soon after, we were moved to another room and we got locked out of that room one day, called and someone was there soon after. All in all it was a good visit in Ohio and we appreciate the service, the breakfast was great.
August 12, 2013
Rated 1.0 out of 5.0 by zo2013 Holiday Inn Cincinnati
The hotel was extremely old and not updated. Way too small and not much lobby area and things to do in the hotel. The staff was great and nice.
August 10, 2013
Rated 2.0 out of 5.0 by wj29 Outdated Room, Great Staff
The mattress (king bed) was severely bowed -- it sunk in towards the middle. The furnishings in the room were outdated in general. The staff was very friendly and helpful, and overall, the property was a decent value.
August 9, 2013
Rated 5.0 out of 5.0 by Rzeee Clean, Comfortable, Great Staff
Have stayed here many times over the past few years, front desk, maintenance and restaurant staff always helpful and courteous.
August 7, 2013
Rated 4.0 out of 5.0 by Ray75 Great place to rest your head
I stayed here with my son and his friend after a day at Kings Island. The service when I checked in was very quick and the man at the desk was extremely friendly. Our room was very clean and well kept. The bathroom, however on the small side, was clean and well stocked with towels. The beds were very comfortable and clean. The staff was amazing and very friendly. We will definitely stay again.
August 7, 2013
Rated 3.0 out of 5.0 by shannonl1275 Front Office
We had a group come in with our company and I had booked 5 rooms. When they arrived to check in there were only 3 rooms. I had 5 different confirmation numbers and the front desk told our company that someone else checked in 2 of the rooms. I was just kind of surprised that the rooms were just given to someone else without identification.
August 5, 2013
Rated 2.0 out of 5.0 by RC7853 Mediocre
Broken elevators, broken down sports area
Marginal hotel for the money.
August 4, 2013
Rated 4.0 out of 5.0 by heyheyejay Clean and comfortable
I was somewhat apprehensive about staying in this hotel based on previous reviews, however was required to as part of a baseball tournament. The hotel is an older hotel located in one of the less than glamorous parts of Cinci. With that being said, the rooms were clean, the linens were clean. The bathrooms, although small, were more than adequate. The only issue we ran into is that there are smoking and non-smoking rooms and on occasion we would get a strong waft of smoke through the ventilation system. I was not recognized as a Priority Club member even though I verified my membership number at check in.
July 28, 2013
Rated 5.0 out of 5.0 by Darrin Stay was excellent
Everything was just great. Stayed 1 night after King Island day. It is what you expect from Holiday Inn. Great service and accomendations.
July 27, 2013
Rated 3.0 out of 5.0 by Tracey1368 Thin Walls
We stayed at this hotel for a basketball tournament. The room was nice with refrig and microwave and coffee maker. The hotel did not offer tea of any kind, so I was forced to buy my own. The sports team breakfast was a joke. Frozen fruit salad, instant eggs with sausage. Large bowl of cereal you dipped out of. Large bowl with milk and chocolate milk. A few bagels and bread with one four piece toaster for all the teams. Yuck!
I used the fitness room 3 mornings. The first two were good, 2 treadmills, two bikes, and 2 stair steppers and one little weight machine. I got a good workout for 2 days, on the third day it was so hot I nearly passed out. I told them at the front desk and they said they would get it fixed, but it wasn't by the 4th morning, so I did not use the room.
This hotel was very convenient to the places we played, but I would not choose it for my family on vacation.
July 13, 2013
Rated 1.0 out of 5.0 by Redsfan52 Disappointed
The hotel was full due to many traveling sports teams. There should be adequate parking for this however the hotel booked an event in their ballroom (White-out Party?) and the guest staying in the hotel could not find parking anywhere! When I asked to speak to a manager I was told "managers don't work on the weekends." Really???? Your hotel is packed and you don't have a manager on duty. Very poorly managed hotel. Disappointed will not return.
July 12, 2013
Rated 1.0 out of 5.0 by Borders1 Worst hotel i have every stayed a night in!
The rooms where out dated and smelled. The elevators broke several times. The lobby was cramped and dirty full of fleas and nats. The pool had a dog swimming in it with way too many kids to not have had a life guard (Totally out of control)!
July 11, 2013