Rated 3.9 out of 5 by 91
Rated 4.0 out of 5.0 by brevi00 Horrorhound Weekend
We stayed during the Horrorhound convention and overall the room was nice, the bathroom counter had a couple spots that could have been better, but the beds were clean, comfy and lots of pillows. The breakfast was good, lots to choose from and loved the automatic pancake maker!!
They could us updated travel info in their lobby, the pool area needs to be supervised...while we were there, there were a bunch of kids and some adults acting crazy and throwing things in the pool to where my family couldn't even go in. Once those people left, we tried to go in but the pool was FREEZING!! It is not heated even to any point. My daughter was in it for about 10 minutes and was turning blue! Other than that, it was nice. Everyone was friendly and willing to help and answer an questions.
March 26, 2014
Rated 5.0 out of 5.0 by sam1137 Another Enjoyable Stay!
This is my second time staying at this location and will be booking again next year. The staff are always helpful and pleasant and the room was a welcome sight after a long drive...! The beds were comfortable and don't get me started on the pillows!!!!!! Clean and comfortable. Thank you again!
March 26, 2014
Rated 5.0 out of 5.0 by salice Sharonville, OH Holiday Inn Express
1st time stay, 4 nites & I'd go back. Front desk staff particularly friendly. Only 1 carp: no butter in the breakfast, just some sort of ersatz product. Even lesser properties I've stayed at all over have real butter.
February 27, 2014
Rated 5.0 out of 5.0 by perfetommy Comfortable , clean , and reasonable
As with all Holiday Inn Express my stay was fine . Check in easy staff friendly . Room always clean .
February 27, 2014
Rated 4.0 out of 5.0 by RandyS. Clean and Comfortable
The rooms were updated and the morning breakfast was great.
February 26, 2014
Rated 4.0 out of 5.0 by Working man Wonderful staff
The entire staff was very accommodating and helpful. Would have received a higher rating if the room I was in for six days was a remodeled room. I understand this location is going through a remodel but I would expect gold members would get the rooms that have been remodeled.
February 23, 2014
Rated 4.0 out of 5.0 by AJWestlund Great Port to wait out Storm
Great Hotel and was awesome they had rooms available to allow us to get out of the weather!
February 10, 2014
Rated 5.0 out of 5.0 by Mbwhelan Outsanding Service
This property was very clean and well maintained, but the best part was the staff. Friendly, speedy, accurate and helpful.
January 11, 2014
Rated 3.0 out of 5.0 by Mane comfortable bed and excellent staff
The remodeling efforts are commended. Need work on bathroom fixtures. In room that allow smoking, need some type of room spray available to eliminate the smell if a non-smoker occupy the room.
November 14, 2013
Rated 5.0 out of 5.0 by KeLP Great Place
I spend 20+ days traveling a month and I am always happy to stop here with my company. Every time I've stopped here the rooms and property have always been spotless and welcoming. The staff at this establishment is absolutely amazing. You will always be greeted by a friendly face. Great hotel. Great staff. Great night sleep.
November 7, 2013
Rated 5.0 out of 5.0 by lotharus Wonderful hotel
The hotel staff is extremely polite from greeting to service.
Hotel Internet needs a bit of work it seems slow at times like transfer rates of data or downloading company work compared to business class internet i have received at other Holiday Inn Express properties. Though the wall jacks work great.
The pool was resurfaced while i was there and turned out really nice. though it was down for a couple days though the hotel management made arrangements with another hotel residing next door for pool use and was very accommodating as well.
I never felt the breakfast was bad during my stay just wish they served more bacon at least 3 times a week rather than once.
overall loved my stay at this Holiday Inn Express Property.
November 6, 2013
Rated 5.0 out of 5.0 by Timewithfamily Comfortable
This hotel is conveniently located close to restaurants and shopping establishments. It's also located close to a major highway making it very accessible. I was in town visiting family and the lobby provided a comfortable venue for visiting. Overall would highly recommend this hotel!
October 31, 2013
Rated 4.0 out of 5.0 by Victor60 Excellent staff
Great place to stop halfway between our journey from South Carolina to Ontario Canada. My husband & I noticed that the hotel was under renovations so understood that our room on the 4th floor obviously needed to be updated. Other than that the staff was very nice especially the two young men on the front desk upon our arrival. We would definitely stay again!
October 26, 2013
Rated 3.0 out of 5.0 by Owen123456789 You get what you pay for.
When we got to our room it smelled like someone had smoked in it even though it was a non-smoking room. The staff was absolutely WONDERFUL, and immediately brought up a machine to get rid of the smell. The bed is very firm but pretty much every hotel bed is firm - I sleep on a Tempur-Pedic at home so it is somewhat unfair for me to judge these beds anyway. The breakfast was ok, the biscuits and gravy was good but the egg/omelet thing was gross and not even cooked all the way - still frozen on the inside. The last thing was the water lines are something woke me up at about 530/6am, the noise was so loud. I pointed out all these things to make sure others knew my exact experience, not to complain because the hotel staff was probably the best I have ever seen, but to make sure you knew that this isn't a $250-$400 a night hotel, this is a $50-$100 a night hotel. For the value and the location yes I would recommend, for the comfort and luxuries no I would not recommend.
October 17, 2013
Rated 5.0 out of 5.0 by DR221 great staff
The staff was very friendly and care about there guests.
October 14, 2013
Rated 5.0 out of 5.0 by Johnm74 Excellent Staff
The front desk staff, from my arrival late in the aternoon, to checkout 2 days later, was very helpful, able to give directions to restaurants, and pleasant.
October 7, 2013
Rated 5.0 out of 5.0 by walleyd very friendly staff, clean rooms
I was very impressed by the friendliness and accommodating staffI was also very pleased with the upgrade in my room and how clean it was.
October 3, 2013
Rated 5.0 out of 5.0 by MoleMama Good service and good night's rest.
The Holiday Inn Express offered a quiet night's rest in a comfortable room with quality service. My husband and I had an enjoyable stay.
August 28, 2013
Rated 4.0 out of 5.0 by bubbajim123 Nice Place
Nice place, will stay again. The staff is helpful.
August 20, 2013
Rated 2.0 out of 5.0 by Gracie58 Disappointing
Property is definitely worn down. On my second night, the toilet flusher broke; the only employee working was the one from the front desk. He came right up after my call, and said all I had to do was stick my hand in the toilet tank and pull something up and the toilet would flush. When I told him that was unacceptable, he seemed surprised; he did go off to try and find a solution. He kept getting calls and had to keep running down to the front desk. To his credit, he kept coming back & working on the toilet. After about 10 trips up to the room and 75 minutes, he was able to find the right tools and got the toilet working. All of the employees were very nice and helpful. Breakfast was limited but edible. This place really needs a face lift and not worth the $$ spent here. I felt bad because I made the reservation for another party who was traveling with me and she really disliked this hotel.
August 18, 2013
Rated 5.0 out of 5.0 by Ann39 Relaxing place to stay!
We stayed at this Holiday Inn Express after a day at Kings Island. The front desk staff was very pleasant. Our room was a nice clean and very comfortable room. There was no problems with anything in the room. We felt safe in the neighborhood that the hotel is in and was pleased to see a lot of shopping was near by! The breakfast was pretty good, biscuits and gravy, eggs, sausage, toast, bagels, waffles, pancakes, fruit, cereal and juice.
Nice clean rooms, friendly staff, and pretty easy to get to from the interstate.
August 16, 2013
Rated 2.0 out of 5.0 by Joseph2013 Comfortable bed but bad service
No housekeeping unless asking or requesting. That's terrible.
The extra bed adding is first come first serve, and I did NOT know that when I made a reservation. No one tell me!! BAD services.
August 16, 2013
Rated 3.0 out of 5.0 by eddy1979 Cincinnati
The IHG reward member who checked in before me was offered a snack and drink and I was not The internet did not work although the night clerk did try to fix it going so far as to reset the router but it still did not work, also the phone by the beds did not work. there were two phones in the room but I had to go to the desk before I found out one worked and one did not. The room was nice and the beds were comfortable, and the night staff did try to address my concerns. I would stay here again as I think they will fix the problems that occurred during this stay.
August 14, 2013
Rated 4.0 out of 5.0 by Hooks Best Breakfast staff ever!
Great thanks to the fine lady staffing the breakfast room each morning! The hotel was full each day and she worked alone. Yet she was able to keep up with the demand for fresh eggs, coffee, and whatever else we needed. I would giver her 10 stars if I could! She is the main reason I would return! Please be sure she sees this review!
August 11, 2013
Rated 5.0 out of 5.0 by Challengermom Comfortable room & great service.
I had booked 35 rooms for a large group. The staff & manager went out of their way to make sure all our needs were taken care of. The staff was very friendly and helpful with any need we had. The breakfast bar was well taken care of as was the hotel. If they only had a hot tub it would have been perfect! The entire group agreed we were very pleased with our stay.
July 29, 2013
Rated 4.0 out of 5.0 by Hooks Breakfast staff the BEST!
All my praise goes to the wonderful woman working the breakfast area! Working alone, she kept the breakfast area clean, full of food, and making sure my family of 5 had fresh eggs each morning! The hotel was full and she worked non-stop for those 4-5 hours! She is the only reason I would return! The front office help was wonderful as well - there to help us all!
July 28, 2013
Rated 4.0 out of 5.0 by TDOG2433 Great Place in Cincinnati!
Front Desk People were great, Hotel was great Will stay there everytime I'M in the area
July 13, 2013
Rated 2.0 out of 5.0 by Mike8888 Services lacking
Had issues twice with no eggs ready for breakfast. Phone in room was broken. TV remote not working properly.
July 2, 2013
Rated 4.0 out of 5.0 by Sam39 On the way home
We stayed with our 9 year old granddaughter during a rather long road trip. The Hotel was very easy to find and easy to get going in the morning. The swimming pool was just what we needed. The cookies in the lobby were appreciated. It was convenient and clean and the bed was comfortable.
July 2, 2013
Rated 5.0 out of 5.0 by KickingMuleAuto At the end of the road
This hotel is at the end of a road but convenient to I 75 expressway.
This make the hotel quiet at night but still close to anything in Cinci.
Room are up to Holiday standards with comfortable beds and your choice of pillow firmness.
June 22, 2013