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Rated 4.0 out of 5 by 77 reviewers.
Rated 1.0 out of 5.0 by Very bad experience They were on construction... At 7:00 AM propale start working on the walls or making noices of the construction. But the worst part is that they need to change me 3 times of room because they were using pesticides for animals, and there no people that could sleep with that smell. One of the worst experience in a Holiday Inn. August 17, 2014
Rated 5.0 out of 5.0 by Excellent ambiance!!! Everybody makes you feel nice! The staff is great!! I'll continue to stay there in my next trips to Guatemala. August 16, 2014
Rated 3.0 out of 5.0 by Bonito, pero mala higiene en el banio. El hotel muy bonito, muy bien ubicado. Pero al llegar a la habitacion el sanitario estaba sucio, tuvimos que llamar para que llegaran a limpiarlo. Solo habia una toalla y ni si quiera tuvimos una botella de agua de cortesia. Me he hospedado en varios Holiday y es la primera vez que me pasa algo asi. August 6, 2014
Rated 5.0 out of 5.0 by Terrific The Staff is Terrific We love everyone Esther, Vivi, Fernanda at the front desk are GREAT Monica in Reservations is terrific August 5, 2014
Rated 5.0 out of 5.0 by Excellent Staff in a Quality Hotel I have stayed at this hotel about 50 nights over the past 3 years and it is a very nice hotel. No regrets The staff is very attentive and helpful. Hotel Shuttle is timely and gets you to the airport in about 15 minutes August 3, 2014
Rated 5.0 out of 5.0 by My Favorite Hotel Vivian is the most pleasant and helpful front desk person. I feel like family ever time i arrive. Makes sure my check in process is awesome and having the best experience. August 3, 2014
Rated 4.0 out of 5.0 by Buena ubicacion y servicio excelente Es una exelente opcion para iajes de negocios ya que permite estar en centro de Guatemala. Las habitaciones se muy comodas y el servicio del personal muy atento. July 28, 2014
Rated 5.0 out of 5.0 by Great hotel in excellent location The Holiday Inn in Guatemala City is a great hotel in a very safe part of the city and is very clean with nice staff. July 26, 2014
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