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Rated 4.2 out of 5 by 128 reviewers.
Rated 1.0 out of 5.0 by Worst IHG experience ever Worst of the worst, customer service is n expression not on the dictionary of the personnel of this hotel. November 18, 2014
Rated 3.0 out of 5.0 by wifi muy mala El hotel esta bien ubicado, pero la wifi es muy muy lenta, imposible trabajar bien con esa conexión, tienen que mejorarla. el personal es amable, pero un poco lentos en recepción, cuando hay mucha gente se relentiza todo mucho. November 12, 2014
Rated 5.0 out of 5.0 by Great service The staff was great. I arrived late at night. I had contacted them ahead of time to find out about their shuttle service. They told me it comes by the airport every 30 mins. When I arrived I found the shuttle driver holding a sign with my name on it waiting for me. That was a nice surprise. The room was comfortable and clean though maybe a little bare and outdated. I enjoyed a nice buffet breakfast the next morning in the restaurant. Again, great service, good variety of food and great price. November 12, 2014
Rated 5.0 out of 5.0 by First experience in Guatemala For my first visit in Guatemala, I experienced this hotel. I recommend it to everyone seeking a nice, comfortable and relaxing place to stay. November 12, 2014
Rated 5.0 out of 5.0 Great location and comfortable rooms The business days at Guatemala were very good, the hotel provided me with excellent tranquility and discretion guaranteed in the best commercial area of the city of Guatemala, very comfortable rooms a great ally for my rest after working hours. November 11, 2014
Rated 5.0 out of 5.0 by Excelente opción Bien ubicado con buen servicio de transporte y enfrente de opciones de restaurante November 10, 2014
Rated 5.0 out of 5.0 by Excelent We did relax with my family and my son enjoy it at lot November 6, 2014
Rated 5.0 out of 5.0 by Instalaciones cómodas Instalaciones cómodas y atención eficiente en registro de entrada y salida. El hotel tiene una buena ubicación, es decir, cercana a restaurantes. November 5, 2014
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