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Rated 4.2 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by servicio amable y excelente Hay áreas de oportunidad en el desayuno y en las almohadas October 26, 2014
Rated 5.0 out of 5.0 by Excelente atención de personal y relajantes habitaciones Muchas gracias por la atención, definitivamente fui bien recibido, logre trabajar con comodidad, alta calidad de internet y super-comodidad de las habitaciones. October 23, 2014
Rated 4.0 out of 5.0 by Excelente hotel. Deliciosas camas. Lo recomiendo. Situado en el corazon de la zona viva (zona 10) de Guatemala. Ricas camas. Parqueo reducido. October 21, 2014
Rated 4.0 out of 5.0 by Ubicacion Excelente Lo mejor que tiene este hotel, es su ubicación, una zona hermosa, tranquila, bastante segura, con muchos servicios cercanos al hotel. En términos generales es un buen hotel, sin embargo para ser un Holidey Inn, me parece que no está a la altura de muchos otros en los cuales me he alojado por motivo de viaje de negocios, mal servicio de internet, y unos empleados de la recepción que les falta amabilidad y cortesía para atender a los viajeros, ese es mayor lunar que encontré, al menos es lo que encontré entre las fechas del 24 al 28 de septiembre de 2014. October 20, 2014
Rated 3.0 out of 5.0 by Good value & location, bad noise level & wifi I stayed here for a week, and for most of the week had a good overall experience. Wifi did not function well in my room, if you take a look at the wifi extenders in the hallway, they're meant for outdoors not indoors (I work in tech). Wifi was fine in the lobby. I checked out and traveled to Antigua, checked back into a new room and it was significantly noisier, you could practically feel the vibrations from a club outside, maybe the hotel should offer headphones? They also didn't have any hair conditioner, my room was stocked with shampoo and body lotion, when previously they had both shampoo and conditioner. The gym was clean, modern and stocked with fresh towels. Note: if you receive a room with a special like I did, IHG Rewards Club won't recognize your stay. October 16, 2014
Rated 5.0 out of 5.0 by Disfruté de la estancia y pronto volveré Habitaciones super cómodas, personal atento y amable, buena localización, conectado rápidamente con el mundo, comidas excelentes y una gran calidad en el servicio October 15, 2014
Rated 5.0 out of 5.0 by Type of room I did my reservation with anticipation and I was assigned to a room with a door connecting another room. The noise of the guests in the other room was somewhat uncomfortable. I was not supposed to be booked in a room like that when I made the reservation with enough anticipation. Other than this, everything was great. I still love Holiday Inn and will continue lodging here. This kind of things happen!! October 13, 2014
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