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Rated 4.3 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by Staff de primera Cuando aterrizo nuestro vuelo nos percatamos que el equipaje de una de nuestras compañeras de vuelo no llego. Como mi amiga tenia que seguir a Antigua donde teníamos una boda al otro día y yo me iba a quedar una noche en Cuidad Guatemala, yo me quede con el encargo de ver por su maleta. No puedo agradecer suficiente a todo el equipo del hotel pero en particular a Sally que no solo estuvo llamando hasta localizar el equipaje si no que me consiguió un aventon a aeropuerto con otro huésped que se encontraba con en el mismo problema. Fueron mas allá de lo necesario y lo esperado. Un verdadero placer estar en tan hábiles mano. July 21, 2015
Rated 5.0 out of 5.0 by Estadia en Holiday Inn. Guatemala Estadia en Holiday Inn fue una Linda Experiensia la cual hemos Experimtado en Otras Ocasiones y doy las Grasias al Personal del Hotel por su fina Atencion July 15, 2015
Rated 5.0 out of 5.0 by Excelente Servicio Me encantó el hotel, sus instalaciones, el personal muy atento. Mi habitación con balcón me fascinó. Mi único comentario para mejorar sería que no había un toma corriente para cargar mi celular cerca de la cama, tuve que desconectar una lámpara. July 13, 2015
Rated 5.0 out of 5.0 by Texas Girls in Guatemala Five co workers and I flew to Guatemala for 4 days, it was quick, our last day we spend in the city, and the reception we received upon arrival was great. Even though our stay was short, we enjoyed the comfort of the hotel. July 13, 2015
Rated 5.0 out of 5.0 by Buen lugar Me gustó la habitación y el ambiente de la misma, excelente limpieza y seguridad. July 13, 2015
Rated 5.0 out of 5.0 by Servicio excelente. Muy buen servicio por parte del personal, la cocina es muy puntual con el tiempo estimado de entrega de alimentos (Room Service), en cuanto al sabor muy rico todo lo que probé. July 13, 2015
Rated 4.0 out of 5.0 by A good place to stay We are frequent guests to this hotel. It has always been a great place to stay and have enjoyed our time there. Recently, the price seems to have gone up about ten dollars a room and the last time we stayed there the front desk staff were not as friendly and not as helpful as they usually are at check out nor when we had to call down to ask about getting a package of coffee brought to our room that was not replaced that morning. We were somewhat rudely told to contact room service, so we did and room service politely told us they would contact the front desk for us and have it taken care of. And after all that, we still were never brought any coffee. Still though the housekeeping and room service staff were nice as normal and, based on all my perfect stays there, I would recommend this hotel for anyone staying in the city. July 12, 2015
Rated 2.0 out of 5.0 by 床垫不错,枕头舒服,但设施必究旧 总体而言,���价比一般。早餐还可以,价格不是很高。但是房间设施比较旧,特别是浴室。洗发水等用品还可以质量更好一点。 July 9, 2015
  • 2015-07-28T11:20:36.460-05:00
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