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Rated 4.2 out of 5 by 142 reviewers.
Rated 4.0 out of 5.0 Las mucamas entran sin avisar. Estuve en el Holiday Inn en Ciudad de Guatemala. La experiencia fue formidable, con excepción de que una tarde mientras yo hacía una siesta la mucama entró sin siquiera toca la puerta. Cuando ella abrió salté de la cama y le pregunté qué quería. Fue allí donde ella cerró y se disculpó. Yo apenas me había hospedado un par de horas antes, por lo que la habitación no requería limpieza; por lo tanto, este hotel no garantiza que la habitación que uno paga será privada. La mucama puede entrar cuando quiera y sin avisar y eso a mi me desalienta a dejar objetos de valor como: computadora, reloj o Tablet, adentro del cuarto. Si me llegara a hospedar otra vez en Holiday Inn hablaría primero con el gerente y le exigiría que me garantice que nadie entrará a mi habitación a menos que sea para limpieza. Si vuelve a suceder definitivamente calificaré este hotel como un pésimo hotel en cuanto al tema de la privacidad y la seguridad. December 16, 2014
Rated 3.0 out of 5.0 by HI Guatemala Only stayed one night, so did not spend a lot of time in the hotel. But for the time I was there, things were very nice. December 15, 2014
Rated 4.0 out of 5.0 by Holiday Inn Guatemala Very nice staff make you feel confortable during the stay December 12, 2014
Rated 5.0 out of 5.0 by Excelente Atención Excelente atención y servicio para los viajeros de negocio, las habitaciones son espaciosas, cómodas y limpias. Hay servicio gratuito de transporte al aeropuerto y visceversa. Asegúrense de buscar el servicio de traslado gratuito al salir del aeropuerto. December 4, 2014
Rated 4.0 out of 5.0 by Excellent Value Good location, close to business district and restaurants. Nice staff December 3, 2014
Rated 5.0 out of 5.0 by Great staff, friendly! The staff of this hotel is top. Everyone from the receptionist to the maintenance personnel you cross in the service elevators while going down to the garage. Everyone is friendly and courteous. It truly reflects the spirit of Guatemala! December 2, 2014
Rated 5.0 out of 5.0 by Excelente opción en Ciudad de Guatemala Es un excelente hotel, bien ubicado y con muy buenos servicios por su precio. December 1, 2014
Rated 5.0 out of 5.0 by Servicio Todo estuvo excelente solo note a un mesero enojado al momento de reclamar el ticket de desayuno, del resto todo bien November 26, 2014
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