Rated 4.2 out of 5 by 113
Rated 3.0 out of 5.0 by Rebecca E G. Good value & location, bad noise level & wifi
I stayed here for a week, and for most of the week had a good overall experience. Wifi did not function well in my room, if you take a look at the wifi extenders in the hallway, they're meant for outdoors not indoors (I work in tech). Wifi was fine in the lobby.
I checked out and traveled to Antigua, checked back into a new room and it was significantly noisier, you could practically feel the vibrations from a club outside, maybe the hotel should offer headphones?
They also didn't have any hair conditioner, my room was stocked with shampoo and body lotion, when previously they had both shampoo and conditioner.
The gym was clean, modern and stocked with fresh towels.
Note: if you receive a room with a special like I did, IHG Rewards Club won't recognize your stay.
October 16, 2014
Rated 5.0 out of 5.0 by Matanzas Disfruté de la estancia y pronto volveré
Habitaciones super cómodas, personal atento y amable, buena localización, conectado rápidamente con el mundo, comidas excelentes y una gran calidad en el servicio
October 15, 2014
Rated 5.0 out of 5.0 by Fer70 Type of room
I did my reservation with anticipation and I was assigned to a room with a door connecting another room. The noise of the guests in the other room was somewhat uncomfortable. I was not supposed to be booked in a room like that when I made the reservation with enough anticipation.
Other than this, everything was great. I still love Holiday Inn and will continue lodging here. This kind of things happen!!
October 13, 2014