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Rated 4.0 out of 5 by 41 reviewers.
Rated 1.0 out of 5.0 Needs a good make over The staff need to take lessons on customer service the hotel needs a refit. The doors and windows need to be replaced. The elevator has been out for 3 months and still not fixed. July 26, 2014
Rated 3.0 out of 5.0 by Front Desk Muy tardado el personal en hacer el check in y el check Out. Y para facturar ni se diga! July 25, 2014
Rated 2.0 out of 5.0 by Not expect much from this Holiday Inn Employees´ attitude is not friendly at all. The breakfast in this restaurant is expensive, and waiters´ are not interested in provide a good service. July 9, 2014
Rated 4.0 out of 5.0 by Bano tina en mal estado El resumidero del bano se encontraba roto habitacion 228 en la tina. July 3, 2014
Rated 4.0 out of 5.0 by Business (6 weeks) Overall was OK. I would come back to this hotel on my next business meetings in Ciudad del Carmen in future. July 1, 2014
Rated 5.0 out of 5.0 by Great Relaxation after a Busy Day I was quite impressed to walk in the lobby in the mornings and evenings and have the women behind the counter greet me by my first name. The doormen are always very polite and quick to offer their services whether it be to open the door or help with luggage. Each day, before going to my room, I enjoyed sitting in the lobby just to relax a bit, talk to a few other guests and get a bit of shopping in as well. My room was always the perfect temperature coming in from a hot day. Dinner in the comfort of my room was great and the food was absolutely delicious, especially the chocolate cake. Nights were very restful as the bed and pillow were so comfortable, the room was quite and stayed dark, even in the morning light. My stay was excellent and I am looking forward to my next one. June 24, 2014
Rated 3.0 out of 5.0 by BUEN SERVICIO Buen servicio del personal, es lo mejor del hotel, las instalaciones pueden mejorar en aspecto como muebles y decoración de pasillos y habitaciones. El problema mas serio que presentan las instalaciones es la fuerte humedad en las habitaciones, que generan mal olor y tienden a dañar la ropa de los clientes cuya estadía es prolongada como en mi caso June 23, 2014
Rated 5.0 out of 5.0 by Overall experience My stay at the Holiday was excelent. Well above the average for Ciudad del Carmen. Thank you for the great experience. June 16, 2014
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