Rated 4.1 out of 5 by 116
Rated 3.0 out of 5.0 by d852 Did the job, but I won't go looking for this place next time.
Paid more and got a suite, ok it was probably the last room in the hotel so thank you for accommodating me.
*At reception, they gave me a little piece of cake for my loyalty. My friend looked at it and laughed. “What kind of thanks is this? Don’t bother.”
*Asked for extra water glasses, they arrived dirty. Sent them back, replacements never arrived.
*I asked where the room service menu was, and they told me it was on the glass coffee table in the room.
My room didn’t have a glass coffee table.
*The "suite" had furniture that looked like it was leftover from the poolside. The coffee table was gross, dirty with paint chips. The furniture in the suite living room wasn't comfortable at all. It seemed as if it was just put there as an afterthought.
*No minibar, but there was a minibar menu!!
*Room “renovation” left a bit to be desired. Paint job was messy, carpet was old.
October 14, 2014
Rated 4.0 out of 5.0 by LB BC Business Traveler
I didn't know what to expect from a Holiday Inn at Clark and I had just checked out of a 5 star hotel in Hong Kong. Overall for my needs as an American I felt very comfortable. The staff was great and felt very comfortable given their young ages. I think the rooms could use a face lift and got the feeling they have many long term residents for the military. I slept well and enjoyed the tv stations and newspaper. My internet wouldn't work on my iphone or ipad but other co-workers didn't seem to have a problem. I will re-visit the area and will stay there again.
October 10, 2014
Rated 3.0 out of 5.0 by jetlagger Improved Stay
Slight improvement on last visit.
Reception staff are slightly lacking in the friendliness & efficiency department.
Suite room allocated was quieter , larger & more pleasant decor than last visit.
The property is showing evident wear & tear (interior & exterior) which needs to be urgently addressed.
Ground floor bar is nice with pleasant live music, although the smokey atmosphere & proliferation of bar girls are a detraction.
Shuttle to/from SM Clark is a nice concept & operates in a safe & timely manner.
Kudos to the Duty manger for assisting to retrieve my laptop charger & the follow up email was appreciated.
October 7, 2014
Rated 4.0 out of 5.0 by Jang191 Nice , clean hotel with very nice breakfast
The room is well decorated, bathroom clean and nice. Breakfast is tasty and a lot of choice.
October 6, 2014
Rated 5.0 out of 5.0 by dugls732000 Comfortable bed and excellant shower
This hotel was very comfortable. Food in resteraunt was excellant
September 29, 2014
Rated 4.0 out of 5.0 by JacksonFortune Friendly Staff, great breakfast
Stayed here for several nights with colleagues. Overall the hotel is very nice, had great on-site services, and friendly staff making for an enjoyable stay.
My only complaints would be that the rooms (especially the bathrooms), while clean and tidy, are desperately in need of an upgrade. Also, the gym is pretty nice, but any stationary walking/climbing/running equipment is obviously rusted making some pretty annoying noises while you are trying to work out. Also a breakfast voucher? In 2014?
September 27, 2014
Rated 4.0 out of 5.0 by Marl64 Nice room and efficient service
Happy with the room and service. Food fine. Unhappy with the internet connection.
September 24, 2014
Rated 5.0 out of 5.0 by Burnspeeder Excellent Staff
Warm and helpful people with a genuine desire to provide assistance. Very friendly too.
September 23, 2014