Rated 5.0 out of 5.0 by ra10 Great Service
We appreciated the service we received the two weekends in a row during our stay. The staff was professional and yet showed a warm and kind manner in working with us. Our grandson had a great time and the staff at the breakfast went out of their way to help. Thank You
May 20, 2013
Rated 5.0 out of 5.0 by Step1 Nicely renovated
It was my first time staying at this location and I enjoyed it very much. Staff were very friendly and accommodating.
May 19, 2013
Rated 3.0 out of 5.0 by Miskap Returning Guest
My wife and I have been trying to stay at this property ever time we are in the area. In the past we have very pleased with all aspects of our. On our recent stay we were not quite so pleased. First the rates we had become accustomed to receiving were significantly raised and it was explained that depending on the season the rates vary. We also were given a room that was, unfortunately not acceptable. It was located on the 2nd floor where the banquet rooms are located and there was group that made a great deal of noise throughout the night. We did not get a very good nights sleep. Since we were staying for another night the front desk was very accommodating and switched our room to a more suitable room with a king bed. To top it all off they had a burst water pipe and we were without water for quite some time and unable to take a shower before going to a Mother's Day celebration. In the past we have been very satisfied with this property and expect that to be the norm in the future. It would have been appropriate for someone to offer some form of compensation for all the inconveniences we experienced on this stay.
May 18, 2013
Rated 5.0 out of 5.0 by Inspector262 Stay here.
We had the sad occasion of having to be in Clark for the funeral of a friend. Their family was familiar with this Holiday Inn and suggested we stay there. We hope our next visit will be for a happier occasion. Our room was clean and well appointed. The bed was comfortable. We had 1 dinner and 2 breakfasts and not only was there an extensive menu of choices, the food was tasty and presented beautifully. Best of all, the staff was great. We even asked that one of our waitresses be considered for a raise because she was so attentive. Staff at the desk always greeted us with a smile. This hotel should be the model for training.
May 13, 2013
Rated 5.0 out of 5.0 by DJDI Great Place to stay in Clark NJ
My wife and I were in NJ for one of the many Happy Times we have with our family. On this occasion we attended a very Special show produced by a Special group in the Cranford community. The Special musical stars are nearly one hundred Special children, most of whom we see on a basketball court, soccer field or swimming pool, etc. Our granddaughter is one of these Special children. Her two sisters joined her in this production as they always have in past productions! Following the production we were scheduled to travel to the North Country in New York so we decided to stay at the Holiday Inn Express in Clark, NJ using some of our points. It was a wonderful visit! Perfect ending for our NJ visit.
May 12, 2013
Rated 5.0 out of 5.0 by Lizunabletosleep To early
My husband and I stayed at the hotel Saturday night, because it was close to where the concert was being held. At the last minute the concert was cancelled ,so we end up having dinner at the hotel. The food was good ,service was excellent. So we end up just staying in for the night. They had a lot of events going on for the night at the hotel. A sweet sixteen was one of the events, we were on the fifth floor and we heard young adults in the hall way all night long. They were just too loud, we were young once so we just dealt with it . But we did wonder if the hotel had security ? But the worst part was we didn't sleep , due to the noise all night. But at 9:45 am house keeping knocked on the door and check out is not until 12:00pm. Well that was it we got up and got ourself together and left. Yes we did complain at the front desk, all they said was sorry and that they would report the housekeeping lady to her supervisor .
The concert was rescheduled for oct 25, we will not be staying in that hotel .
May 10, 2013
Rated 3.0 out of 5.0 by Bobbb clean, friendly
large room, clean, friendly staff. Options for breakfast but IHOP would be cheaper
May 8, 2013
Rated 1.0 out of 5.0 by blacksheep11 GUEST EXPERIENCDE
I thought the food was average and very expensive.
May 6, 2013