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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 953 reviews
86%
Recommend This Property

Ratings Breakdown

953reviews

  • 5 Stars
    587
  • 4 Stars
    184
  • 3 Stars
    77
  • 2 Stars
    62
  • 1 Stars
    43

Great vacation

By

July 21, 2016

We made hotel reservations for my daughter and her family for her birthday.She was so happy with the hotel.She said it was the nicest room she was ever in and could not get over how large the room was.She said the staff was outstanding.We were worried about the construction next doon but that was not a problem.Thank you Holiday Inn for making my daughters birthday special.

Posted byHotelStaff
July 23, 2016
Hello wsjljs, Thank you for taking the time to comment on our hotel. We are happy to hear that your stay was great and that your daughter had a wonderful birthday with us. We hope to have you back soon.
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Clearwater beach

By

July 21, 2016

platinumelite

Great location but waterview not on the beach. Staff is great but rooms need serious cleaning! We will go back but next time I will insist on a clean room.

Posted byHotelStaff
July 23, 2016
Hello Pokeman, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your stay with us. I am sorry to hear about the cleanliness of your room. I will pass these comments on to housekeeping.
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Great Family Fun in Clearwater Beach

By

July 19, 2016

club

Hotel was great and clean. Pool very nice, and beautiful view of the gulf Sunset. Tiki Bar hours awesome and friendly staff. Kid eat free all meals made it super affordable. Cant wait to return in August

Posted byHotelStaff
July 23, 2016
Hello TXfamily03, Thank you for taking the time to comment on our hotel. We are glad you and your family had such a wonderful stay with us. See you in August.
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NO BEACH

By

July 19, 2016

In your advertisement/presentation you make mention that the hotel has a beach, but you should mention that the beach is un-swimmable because of the huge rock that prevent guest from enjoying the beach. Guest must walk ¼ mile to enjoy another section (Clearwater beach) of that coast.

The food in the hotel is Great, the hotel staff are attentive, this excludes the lady in the gift shop; she has a Bad attitude.

Posted byHotelStaff
July 23, 2016
Hello MGUNS8412, Thank you for taking the time to comment on our hotel. We advertise as a gulf front property within walking distance to the beach. We are glad to hear that you enjoyed your stay with us. We are sorry to hear about you encounter with the gift shop attendant and we will look into that.
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Walk to Clearwater Beach

By

July 18, 2016

An older hotel but very clean with a great restaurant and within walking distance of all you want to do in Clearwater Beach Florida. We will stay here again!

Posted byHotelStaff
July 20, 2016
Hello liveinhotelatearoutthewal, Thank you for taking the time to comment on our hotel. We are glad you had a wonderful stay with us and we look forward to your return.
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Great Views of the Gulf

By

July 15, 2016

club

Comfortable room with great view of the pool and Gulf

Posted byHotelStaff
July 17, 2016
Hello Sarutz, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your room and the wonderful views of the pool area and the Gulf of Mexico.
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Great Spot

By

July 12, 2016

Right in the middle of the action but easy to get a quiet vacation. The pool could be a little more accommodating to the little ones and the breakfast crew could use a hand, but overall a great hotel with a nice family feel.

Posted byHotelStaff
July 14, 2016
Hello Supafly13, Thank you for taking the time to comment on our hotel. We are glad you had a great stay with us and hope to have you back sometime soon.
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awesome views

By

July 11, 2016

awesome and greatly priced hotel
the room was great and clean
the front desk staff was amazing
hotel overall was a 10/10 stay
coming from a very picky mom with a 2 year old i would recommend this hotel to anyone traveling with the family, also very nice bar at the pool- and great view we even seen a dolphin during breakfast!

Posted byHotelStaff
July 14, 2016
Hello britt93, Thank you for taking the time to comment on our hotel. We are very happy that you had such a wonderful stay with us. Our staff works very hard every day to ensure each of guests have a memorable stay.
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Charges added to Bill

By

July 11, 2016

We were charged 18.93 for a movie that we did not even watch. your hotel manager said it was on for over an hour. The remote for the TV's is not user friendly nor is the guide on the tv. We did not watch the movie nor would we purchase it for 18.93 that's just highway robbery, the hotel would not adjust the bill. When we got to the hotel, there is only valet parking which was not listed on the hotels website when we book the room. They charge you 12 dollars a day for Valet service. Here is what is on the Hotel site when we booked:

Hotel Amenities
Clearwater's famous public beach is just 500 feet from the hotel. Guests can also enjoy the hotel's cloverleaf-shaped outdoor pool, children's wading pool, fitness center and game room.

Holiday Inn Hotel & Suites Clearwater Beach offers 5,000 sq feet (465 sq meters) of meeting and function space accommodating up to 100 guests. Wireless Internet access is complimentary in the 6 meeting rooms, coffee shop, bars, and lobby. Concierge services, 24-hour check-in, and valet parking (surcharge) are available.

Fees

OPTIONAL EXTRAS ( it says on your site. )

The following fees and deposits are charged by the property at time of service, check-in, or check-out. •Breakfast fee: between USD 6 and USD 15 per person (approximately)
•Valet parking fee: USD 12.00 per night
•Rollaway bed fee: USD 10 per night

There was food trays left on the floors in the hallways for hours. I let the front desk know 3 times and it was finally taken care of hours later.
The elevators are so slow that you spend a good portion of your day waiting for them.

We would have dealt with the other issues at the hotel without any problems but to have this hotel bill us $18.93 for a movie we did not watch and then refuse to adjust the bill was ridiculous. They acted like we stole something, not hit the wrong button for a movie and were trying to get it for free. We travel a lot and this is the last time that we will stay at a Holiday Inn in any State. The Customer Service Dept at the corporate office said they would call us back within 48 hours. it's been 5 days and we have heard nothing back.

All we wanted was for them to adjust the movie charge, we had no problem paying for the valet parking even though it was not stated on the website that this is the only means of parking your vehicle at this hotel.

Posted byHotelStaff
July 13, 2016
Hello Bobcat636, Thank you for taking the time to comment on our hotel. We are very sorry to hear that your were not completely satisfied with your stay. If you would like to further discuss your stay you can reach me at cwilliams@clearwaterbeahchi.com.
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Nice Hotel.

By

July 10, 2016

I was on vacation with my family. I booked this hotel with points. When greeted I was told I was upgraded to a suite without even asking. The room was amazing and clean, this suite had 2 doors so you can imagine the size, the beach is down the road a block but that was OK for us. The food was good as well. This hotel is close to everything ,shops, food . The valet was amazing quick when we needed our car the guy would run to get the auto. They mean business here. Thanks IHG.

Posted byHotelStaff
July 13, 2016
Hello Mattburn1, Thank you for taking the time to comment on our hotel. We are glad you had such a great stay with us and thank you for being a loyal IHG Rewards Club Member.
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Great stay at nice hotel

By

July 05, 2016

Great room service, simple reservations, speedy check out. Pleasant staff

Posted byHotelStaff
July 06, 2016
Hello mizb981, Thank you for taking the time to comment on our hotel. We are glad you had such a wonderful stay with us. Our whole staff works hard to ensure each guest has a wonderful stay.
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What Construction?

By

July 05, 2016

Stayed recently for 6 nights and my rooms were both facing the construction, but we literally never heard them! We all slept like babies, never woke up by construction, rooms were clean, housekeepers were phenomenal, their front desk were very nice, but seemed to just be going through the motions. I was never asked if I wanted my Welcome Points or amenity bag.

Very beautiful hotel here, and a lot of things to do all around the hotel, just be prepared to walk!

Overall, enjoyed my stay thoroughly!!

Posted byHotelStaff
July 08, 2016
Hello Layla&Jolenesmomma, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your stay with us and that construction was not a bother. I apologize that you did not receive your welcome amenity and I will add 300 bonus points to your account.
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